Current network status and maintenance

Current network status and maintenance

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Incident history

Jun 2026 - Aug 2026

August

Aug 31

10:00 PM SAST - Sep 2 12:00 AM SAST (1d2h duration)

OADC power maintenance (Cape Town Data Centre) - Planned maintenance - 2679

Scheduled from August 31, 10:00 PM SAST until September 2, 12:00 AM SAST

  • Maintenance window: 2 hours from 31 August to 2 September

  • Attending: OADC Engineers

  • Summary: Open Access Data Centres (OADC) in Brackenfell, which houses our Cape Town Data Centre, will be performing essential power system maintenance from 31 August to 2 September 2026, between 22:00 and 00:00 SAST each night.

The maintenance requires temporarily switching off the A and B power feeds at set intervals to complete the necessary upgrades. Only one feed will be affected at any given time.

As your equipment is connected to a redundant dual-power supply system, power will automatically switch to the active feed while work is carried out on the other. The emergency backup power systems on the live feed will be fully operational for the duration of the maintenance. This will allow your services to remain operational and protected throughout the maintenance.

  • Symptoms: We do not anticipate any impact on your services during this maintenance window. No action is required from you.
1 update
Aug 27

10:00 PM SAST - Aug 28 1:00 AM SAST (3h duration)

www21.cpt4.host-h.net - File System Maintenance - Planned maintenance - 2682

Scheduled from August 27, 10:00 PM SAST until August 28, 01:00 AM SAST

  • Maintenance window: 3 Hours

  • Attending: xneelo Engineers

  • Summary: File System Maintenance

  • Symptoms: Websites hosted on the affected server will be briefly inaccessible during the maintenance window.

1 update
Aug 26

12:00 PM SAST - 1:00 PM SAST (1h duration)

CentralNic Registry Maintenance - Planned maintenance - 2669

Scheduled from August 26, 12:00 PM SAST until August 26, 01:00 PM SAST

  • Maintenance window: 1 Hour

  • Attending: Registry Engineers

  • Summary: During the maintenance window, availability checks, registrations, renewals, and updates for .online, .site, .store, .tech, .xyz domains may not be available.

1 update
Aug 26

6:00 AM SAST - 6:15 AM SAST (15min duration)

www1.cpt3.host-h.net and www50.cpt2.host-h.net hardware maintenance - Planned maintenance - 2685

The scheduled maintenance has been completed.

2 updates
Aug 25

10:00 PM SAST - Aug 26 12:00 AM SAST (2h duration)

File System maintenance - www116.nur4.host-h.net (213.133.104.116) - Emergency maintenance - 2680

The scheduled maintenance has been completed.

2 updates
Aug 25

9:00 PM SAST - 11:00 PM SAST (2h duration)

Webmail Servers Debian upgrades: Germany - Planned maintenance - 2681

The scheduled maintenance has been completed.

2 updates
Aug 25

9:00 PM SAST - Aug 26 1:00 AM SAST (4h duration)

Managed server patching - Planned maintenance - 2672

The scheduled maintenance has been completed.

2 updates
Aug 25
Identified

3:05 PM SAST

SSL error on email programmes.

An update to the SSL version used on our managed hosting environment has dropped support for older TLS versions. This causes an error with the SSL handshake for older email programmes. Please use Webmail if you experience this error as this will be unaffected.

1 update
Impacted:
Managed Hosting - Email
Aug 25

10:00 AM SAST - 4:00 PM SAST (6h duration)

DENIC (.DE) Registry Maintenance - Planned maintenance - 2668

Scheduled from August 25, 10:00 AM SAST until August 25, 04:00 PM SAST

  • Maintenance window: 6 Hours

  • Attending: Registry Engineers

  • Summary: During this scheduled system maintenance by the registry, the following services may be unavailable:

Availability Checks
Whois Services
Domain Purchases
Domain Renewals
Domain Update

1 update
Aug 25

6:00 AM SAST - 7:00 AM SAST (1h duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2674

maintenance cancelled

3 updates
Aug 24

10:00 PM SAST - Aug 25 12:00 AM SAST (2h duration)

Multiple shared servers: - Planned maintenance - 2677

The scheduled maintenance has been completed.

3 updates
Aug 24

9:00 PM SAST - 10:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2671

The scheduled maintenance has been completed.

3 updates
Aug 24

7:00 PM SAST - 7:30 PM SAST (30min duration)

www33.flk1.host-h.net Disk maintenance (78.47.2.70) - Planned maintenance - 2675

The scheduled maintenance has been completed.

4 updates
Aug 24
Investigating

6:58 PM SAST

www44.flk1.host-h.net - Intermittent network connectivity

Website and emails hosted on this server will experience intermittent connectivity or downtime. Our engineers are investigating the matter.

1 update
Impacted:
Web Hosting
Aug 24

6:00 PM SAST - 7:00 PM SAST (1h duration)

sql32.cpt3.host-h.net & sql18.cpt3.host-h.net - Planned maintenance - 2673

The scheduled maintenance has been completed.

3 updates
Aug 24

6:00 AM SAST - 7:00 AM SAST (1h duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2664

The scheduled maintenance has been completed.

3 updates
Aug 23

1:20 PM SAST - 1:50 PM SAST (30min duration)

www3.cpt4.host-h.net - Planned maintenance - 2665

The scheduled maintenance has been completed.

3 updates
Aug 21

6:15 PM SAST - 7:00 PM SAST (45min duration)

www67.cpt3.host-h.net and www40.cpt3.host-h.net hardware upgrades - Planned maintenance - 2656

The scheduled maintenance has been completed.

3 updates
Aug 21

6:00 PM SAST - 6:30 PM SAST (30min duration)

sql26.cpt1.host-h.net - Planned maintenance - 2658

The scheduled maintenance has been completed.

3 updates
Aug 20

6:00 AM SAST - 7:00 AM SAST (1h duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2652

The scheduled maintenance has been completed.

3 updates
Aug 19

3:00 PM SAST - 3:00 PM SAST (0min duration)

Degraded federation into customer cloud dashboard

We are experiencing degraded access into the customer cloud dashboard. There are intermitted failures when attempting Single Sign On. This is affecting a handful of customers. This is currently being investigated.

1 update
Aug 19

11:09 AM SAST - Aug 20 11:09 AM SAST (1d duration)

FNB card payments currently unavailable - Emergency maintenance - 2653

The scheduled maintenance has been completed.

2 updates
Aug 19

7:30 AM SAST - 8:00 AM SAST (30min duration)

High temperatures - sql56.jnb1.host-h.net - Emergency maintenance - 2650

The scheduled maintenance has been completed.

4 updates
Aug 18

9:00 PM SAST - Aug 19 1:00 AM SAST (4h duration)

Managed server patching - Planned maintenance - 2643

The scheduled maintenance has been completed.

2 updates
Aug 18

6:30 AM SAST - 7:00 AM SAST (30min duration)

www62.cpt3.host-h.net - Planned maintenance - 2644

The scheduled maintenance has been completed.

3 updates
Aug 18

6:15 AM SAST - 6:45 AM SAST (30min duration)

Temperature check - www88.jnb2.host-h.net - Emergency maintenance - 2646

The scheduled maintenance has been completed.

3 updates
Aug 17

9:00 PM SAST - 11:00 PM SAST (2h duration)

Canary server patching - Planned maintenance - 2642

The scheduled maintenance has been completed.

2 updates
Aug 17

2:53 PM SAST - 10:37 PM SAST (7h44min duration)

DDoS Attack Affecting Shared Hosting Server - www75.cpt1.host-h.net

We are pleased to report that website and email services are up and running and the DDoS attack is fully mitigated.

3 updates
Impacted:
Web Hosting
Aug 17

6:30 AM SAST - 7:00 AM SAST (30min duration)

Emergency drive maintenance - www16.jnb2.host-h.net - Emergency maintenance - 2640

The scheduled maintenance has been completed.

2 updates
Aug 17
Maintenance

6:00 AM SAST - Aug 31 7:00 AM SAST (14d1h duration)

Shared server Debian upgrades - Planned maintenance - 2623

Managed Shared Server upgrades will continue tomorrow between 06:00 - 07:00 SAST.

7 updates
Aug 17
Maintenance

6:00 AM SAST - Aug 31 7:00 AM SAST (14d1h duration)

Managed Server Debian upgrades - Planned maintenance - 2622

Managed Dedicated Server upgrades will continue on weekdays between 06:00 - 07:00 SAST and weekends between 06:00 - 15:00 SAST.

17 updates
Aug 16

11:30 AM SAST - 12:00 PM SAST (30min duration)

Drive Failure: sql2.jnb3.host-h.net - SDB - Emergency maintenance - 2638

The scheduled maintenance has been completed.

3 updates
Aug 15

5:36 PM SAST - Aug 16 3:36 AM SAST (10h duration)

www23.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2637

Scheduled from August 15, 05:36 PM SAST until August 15, 06:36 PM SAST

  • Maintenance window: 1 hr

  • Attending: xneelo Engineers

  • Summary: Hardware Maintenance

  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

4 updates
Aug 13

11:00 PM SAST - Aug 14 3:00 AM SAST (4h duration)

.CC Registry Maintenance - Planned maintenance - Planned maintenance - 2629

The scheduled maintenance has been completed.

3 updates
Aug 13

10:00 PM SAST - Aug 14 2:00 AM SAST (4h duration)

File system maintenance - www36.cpt3.host-h.net (197.221.14.36) - Planned maintenance - 2625

The scheduled maintenance has been completed.

2 updates
Aug 13

10:00 PM SAST - Aug 14 1:00 AM SAST (3h duration)

File system maintenance - www5.flk1.host-h.net ( 188.40.0.245 ) - Planned maintenance - 2624

The scheduled maintenance has been completed.

2 updates
Aug 13

8:16 PM SAST - Aug 14 6:22 PM SAST (22h6min duration)

DDoS Attack Affecting Shared Hosting Server www500.jnb2.host-h.net

We are pleased to report that website and email services are up and running and the DDoS attack is fully mitigated.

3 updates
Impacted:
Web Hosting
Aug 13

3:20 PM SAST - 10:18 PM SAST (6h58min duration)

Hosting package upgrades and new hosting orders are currently unavailable

Our engineers have identified the root cause of the issue and have released a patch.

All upgrades and new hosting orders are operating as expected.

5 updates
Impacted:
Orders
Internal Account Transfers
Restructures
Aug 12

10:00 PM SAST - Aug 13 2:00 AM SAST (4h duration)

sql8.flk1.host-h.net - Database Maintenance - Planned maintenance - 2612

Scheduled from August 12, 10:00 PM SAST until August 13, 02:00 AM SAST

  • Maintenance window: 4 Hours

  • Attending: xneelo Engineers

  • Summary: Database Maintenance will be performed on sql8.flk1.host-h.net to ensure server stability and performance

  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

2 updates
Aug 12

8:20 PM SAST - Aug 17 2:55 PM SAST (4d18h35min duration)

One Time Pin Delivery via SMS

Testing shows the OTP functionality via SMS has been restored, We are continuing to monitor the situation

2 updates
Impacted:
xneelo Control Panel
konsoleH
Aug 12

4:29 PM SAST - Aug 13 3:43 PM SAST (23h13min duration)

DDoS Attack Affecting Shared Hosting Server www410.jnb1.host-h.net

We are pleased to report that website and email services are up and running and the DDoS attack is fully mitigated.

3 updates
Aug 12

6:30 AM SAST - 7:00 AM SAST (30min duration)

www35.cpt2.host-h.net fan maintenance - Emergency maintenance - 2627

The scheduled maintenance has been completed.

2 updates
Aug 12

3:32 AM SAST - Aug 14 3:01 PM SAST (2d11h29min duration)

Intermittent email connectivity on Shared Servers in Johannesburg

Our monitoring confirms that the mitigation measures have had a positive impact and email services have stabilised.

4 updates
Impacted:
Managed Hosting - Email
Aug 11

10:30 PM SAST - 11:00 PM SAST (30min duration)

Shared SQL server reboots - Planned maintenance - 2618

The scheduled maintenance has been completed.

2 updates
Aug 11

9:00 PM SAST - 11:59 PM SAST (2h59min duration)

Managed server patching - Planned maintenance - 2617

The scheduled maintenance has been completed.

2 updates
Aug 11

8:00 PM SAST - 9:00 PM SAST (1h duration)

Control Panel maintenance - Planned maintenance - 2594

The scheduled maintenance has been completed.

2 updates
Aug 11

6:00 PM SAST - 6:30 PM SAST (30min duration)

sql18.cpt1.host-h.net disk swap - Planned maintenance - 2620

The scheduled maintenance has been completed.

2 updates
Aug 11

5:00 PM SAST - 6:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2616

The scheduled maintenance has been completed.

2 updates
Aug 11

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql8.cpt4.host-h.net - Planned maintenance - 2613

The scheduled maintenance has been completed.

3 updates
Aug 06

9:13 PM SAST - Aug 7 4:30 PM SAST (19h17min duration)

20260806 - Shared server DDoS

Actions to prevent the DDoS impacting www22.jnb1.host-h.net have been taken. Our monitoring has confirmed that the attack has subsided, and the incident is considered resolved.

3 updates
Aug 06

5:45 AM SAST - 11:59 PM SAST (18h14min duration)

Identity Digital Registry Connection (.me, .info, .mobi) - Emergency maintenance - 2606

The scheduled maintenance has been completed.

2 updates
Aug 05

10:00 PM SAST - 11:59 PM SAST (1h59min duration)

Urgent Server Reboots - Shared Hosting - Emergency maintenance - 2603

The scheduled maintenance has been completed.

2 updates
Aug 05

10:00 PM SAST - Aug 6 2:00 AM SAST (4h duration)

SQL Server Maintenance - Planned maintenance - 2591

Scheduled from August 5, 10:00 PM SAST until August 6, 02:00 AM SAST

  • Maintenance window: 4 hrs

  • Attending: xneelo Engineers

  • Summary: Server Hardware Maintenance

  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

2 updates
Aug 05

9:00 PM SAST - 11:59 PM SAST (2h59min duration)

Emergency Server Reboots - Managed Hosting - Emergency maintenance - 2604

The scheduled maintenance has been completed.

2 updates
Aug 04

9:00 PM SAST - 11:59 PM SAST (2h59min duration)

Managed server patching - Planned maintenance - 2593

The scheduled maintenance has been completed.

2 updates
Aug 04

5:00 AM SAST - Aug 7 7:00 AM SAST (3d2h duration)

SQL server upgrade - Planned maintenance - 2587

The following hosts have completed their maintenance:

sql58.jnb2.host-h.net

49 updates
Aug 03

9:00 PM SAST - 10:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2592

The scheduled maintenance has been completed.

2 updates
Aug 03

10:00 AM SAST - 10:30 AM SAST (30min duration)

sql18.cpt1.host-h.net - Planned maintenance - 2588

The scheduled maintenance has been completed.

3 updates
Aug 03

6:30 AM SAST - Aug 10 7:00 AM SAST (7d30min duration)

sql30.cpt3.host-h.net and sql5.cpt4.host-h.net fan maintenance - Emergency maintenance - 2586

The scheduled maintenance has been completed.

2 updates
Aug 01

10:00 PM SAST - 11:00 PM SAST (1h duration)

sql63.jnb2.host-h.net - Managed server reboot - Planned maintenance - 2585

The scheduled maintenance has been completed.

3 updates

July

Jul 31

5:48 PM SAST - 8:40 PM SAST (2h52min duration)

Websites and Emails inaccessable - www82.jnb2.host-h.net

We are pleased to report that website and email services are up and running.

3 updates
Impacted:
Web Hosting
Jul 31

8:36 AM SAST - 8:36 AM SAST (0min duration)

Telephone lines unavailable

We are aware that our telephone lines are currently unavailable for inbound and outbound calls. Our system engineers are actively working on this.

Please use Live Chat to contact us for live support here: https://xneelo.co.za/contact-us/

Alternatively, you are welcome to contact us via email at support@xneelo.com

1 update
Jul 30

8:30 PM SAST - Jul 31 6:30 AM SAST (10h duration)

sql4.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2580

The scheduled maintenance has been completed.

2 updates
Jul 30

3:45 PM SAST - 4:25 PM SAST (40min duration)

Intermittent access to konsoleH and xneelo Control Panel

Our engineers have resolved the incident by restoring services. All systems are now operating normally, and we are continuing to monitor the environment to ensure stability.

2 updates
Impacted:
konsoleH
xneelo Control Panel
Jul 29

10:00 PM SAST - Jul 30 1:00 AM SAST (3h duration)

File system maintenance - www66.cpt1.host-h.net (196.40.97.166) - Planned maintenance - 2550

The scheduled maintenance has been completed.

2 updates
Jul 29

6:00 AM SAST - 8:00 AM SAST (2h duration)

Scheduled Maintenance: Self-Managed RMI Tunnel - Planned maintenance - 2556

The scheduled maintenance has been completed.

2 updates
Jul 28

9:00 PM SAST - 11:59 PM SAST (2h59min duration)

Managed server patching - Planned maintenance - 2528

The scheduled maintenance has been completed.

4 updates
Jul 28

3:10 PM SAST - Aug 4 3:10 PM SAST (7d duration)

sql8.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2559

The scheduled maintenance has been completed.

2 updates
Jul 27

10:00 PM SAST - 11:59 PM SAST (1h59min duration)

File system maintenance - sql12.jnb2.host-h.net (41.203.18.209) - Planned maintenance - 2538

The scheduled maintenance has been completed.

3 updates
Jul 27

9:00 PM SAST - Aug 3 10:00 PM SAST (7d1h duration)

Managed server canary patches - Planned maintenance - 2549

The scheduled maintenance has been completed.

2 updates
Jul 27

7:00 PM SAST - Jul 28 2:00 AM SAST (7h duration)

Cloud Network Maintenance - Planned maintenance - 2539

The scheduled maintenance has been completed.

2 updates
Jul 22

6:41 AM SAST - 8:02 AM SAST (1h21min duration)

Cloudbric Sites Experiencing Errors

Cloudbric has confirmed that the errors experienced have been resolved on their end and no further blocks should occur

We apologise for the inconvenience caused.

2 updates
Impacted:
Cloudbric
Jul 21

5:00 PM SAST - 6:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2527

The scheduled maintenance has been completed.

2 updates
Jul 20

6:20 AM SAST - 7:00 AM SAST (40min duration)

Multiple Shared Servers - Disk Replacements - Planned maintenance - 2522

The scheduled maintenance has been completed.

3 updates
Jul 19

6:00 AM SAST - 7:30 AM SAST (1h30min duration)

Multiple SQL Servers - Disk Replacements - Planned maintenance - 2520

The scheduled maintenance has been completed.

3 updates
Jul 18

6:00 AM SAST - 7:30 AM SAST (1h30min duration)

Multiple SQL Servers - Disk Replacements - Planned maintenance - 2517

The scheduled maintenance has been completed.

3 updates
Jul 16

10:00 PM SAST - Jul 17 12:01 AM SAST (2h1min duration)

www427.jnb1.host-h.net - File System Maintenance - Planned maintenance - 2503

The scheduled maintenance has been completed.

2 updates
Jul 16

6:00 PM SAST - 6:30 PM SAST (30min duration)

sql16.cpt4.host-h.net - Planned maintenance - 2515

The scheduled maintenance has been completed.

3 updates
Jul 15

11:06 AM SAST - Jul 17 12:28 PM SAST (2d1h23min duration)

Connectivity issues reported for Cloudbric websites

We are pleased to report that connectivity to the affected Cloudbric server has been restored, and all affected websites are now loading normally.

Our engineering team, in coordination with Cloudbric, successfully mitigated the disruptive traffic.

5 updates
Impacted:
Cloudbric
Web Hosting
Jul 15

6:00 AM SAST - 7:00 AM SAST (1h duration)

www45.cpt1.host-h.net & www43.cpt2.host-h.net - Planned maintenance - 2506

The scheduled maintenance has been completed.

3 updates
Jul 15

6:00 AM SAST - 6:30 AM SAST (30min duration)

Server relocation - sql60.jnb2.host-h.net - Planned maintenance - 2498

The scheduled maintenance has been completed.

3 updates
Jul 14

9:00 PM SAST - Jul 15 12:00 AM SAST (3h duration)

Managed server patching - Planned maintenance - 2502

The scheduled maintenance has been completed.

2 updates
Jul 13

9:00 PM SAST - 11:00 PM SAST (2h duration)

Canary server patching - Planned maintenance - 2501

The scheduled maintenance has been completed.

2 updates
Jul 13

7:30 AM SAST - 8:00 AM SAST (30min duration)

Emergency drive swap - www420.jnb1.host-h.net - Emergency maintenance - 2499

The scheduled maintenance has been completed.

2 updates
Jul 13

6:30 AM SAST - 7:00 AM SAST (30min duration)

Hardware upgrade : www453.jnb1.host-h.net - Planned maintenance - 2494

The scheduled maintenance has been completed.

3 updates
Jul 13

6:30 AM SAST - 7:00 AM SAST (30min duration)

Faulty drive swaps www37.cpt1.host-h.net and www37.cpt3.host-h.net - Emergency maintenance - 2497

The scheduled maintenance has been completed.

2 updates
Jul 10

7:00 AM SAST - 7:30 AM SAST (30min duration)

Hardware upgrade - www500.jnb1.host-h.net - Planned maintenance - 2493

The scheduled maintenance has been completed.

3 updates
Jul 09

6:00 AM SAST - 7:00 AM SAST (1h duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2481

The scheduled maintenance has been completed.

3 updates
Jul 08

9:43 PM SAST - Jul 11 10:26 AM SAST (2d12h43min duration)

International traffic blocked - www21.cpt4.host-h.net

Server is stable but our team will continue to monitor the situation closely.

3 updates
Impacted:
Web Hosting
Jul 08

8:20 PM SAST - Jul 15 10:30 PM SAST (7d2h10min duration)

www21.cpt4.host-h.net - Emergency maintenance - 2486

The scheduled maintenance has been completed.

2 updates
Jul 08

5:30 PM SAST - 6:00 PM SAST (30min duration)

www21.cpt4.host-h.net - Emergency maintenance - 2485

The scheduled maintenance has been completed.

3 updates
Jul 08

6:30 AM SAST - 7:00 AM SAST (30min duration)

www57.cpt1.host-h.net - Planned maintenance - 2477

The scheduled maintenance has been completed.

5 updates
Jul 07

9:00 PM SAST - 11:00 PM SAST (2h duration)

Managed server patching - Planned maintenance - 2470

The scheduled maintenance has been completed.

3 updates
Jul 07

6:00 PM SAST - 6:30 PM SAST (30min duration)

sql19.cpt3.host-h.net - Planned maintenance - 2476

The scheduled maintenance has been completed.

3 updates
Jul 07

4:00 PM SAST - 9:00 PM SAST (5h duration)

Maintenance service routine on the A feed UPS units - Planned maintenance - 2446

The scheduled maintenance has been completed.

2 updates
Jul 07

8:15 AM SAST - 9:15 AM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file8.storage.za.xneelo.com - Planned maintenance - 2474

The scheduled maintenance has been completed.

2 updates
Jul 07

7:53 AM SAST - Jul 8 12:30 PM SAST (1d4h37min duration)

Multiple sections currently inaccessible in xneelo Control Panel and konsoleH.

Both xneelo Control Panel and konsoleH are accessible.

3 updates
Impacted:
konsoleH
xneelo Control Panel
Managed Hosting - Email
Orders
Restructures
Jul 07

7:45 AM SAST - 8:45 AM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file6.storage.za.xneelo.com - Planned maintenance - 2473

The scheduled maintenance has been completed.

2 updates
Jul 07

7:00 AM SAST - 8:00 AM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file3.storage.za.xneelo.com - Planned maintenance - 2471

The scheduled maintenance has been completed.

2 updates
Jul 06

9:00 PM SAST - 10:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2469

The scheduled maintenance has been completed.

3 updates
Jul 06

6:00 PM SAST - 7:00 PM SAST (1h duration)

Multiple SQL Servers - Disk Replacements - Planned maintenance - 2460

The scheduled maintenance has been completed.

3 updates
Jul 06

4:15 PM SAST - 5:15 PM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file9.storage.za.xneelo.com - Planned maintenance - 2468

The scheduled maintenance has been completed.

2 updates
Jul 06

3:45 PM SAST - 4:45 PM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file7.storage.za.xneelo.com - Planned maintenance - 2467

The scheduled maintenance has been completed.

2 updates
Jul 06

2:45 PM SAST - 3:45 PM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file5.storage.za.xneelo.com - Planned maintenance - 2466

The scheduled maintenance has been completed.

2 updates
Jul 06

2:10 PM SAST - 3:10 PM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file4.storage.za.xneelo.com - Planned maintenance - 2465

The scheduled maintenance has been completed.

2 updates
Jul 06

1:00 PM SAST - 2:00 PM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file2.storage.za.xneelo.com - Planned maintenance - 2464

The scheduled maintenance has been completed.

2 updates
Jul 06

10:45 AM SAST - 11:45 AM SAST (1h duration)

Scheduled Maintenance: Self-Managed File Storage - file1.storage.za.xneelo.com - Planned maintenance - 2459

The scheduled maintenance has been completed.

2 updates
Jul 06

7:00 AM SAST - 7:30 AM SAST (30min duration)

Drive Failure: www66.jnb2.host-h.net - SDB - Emergency maintenance - 2458

The scheduled maintenance has been completed.

3 updates
Jul 06

5:15 AM SAST - 6:45 AM SAST (1h30min duration)

Faulty drive swaps www43.cpt2.host-h.net,www37.cpt1.host-h.net and www85.cpt1.host-h.net - Emergency maintenance - 2457

The scheduled maintenance has been completed.

2 updates
Jul 04

8:30 PM SAST - Jul 5 6:30 AM SAST (10h duration)

sql10.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2455

The scheduled maintenance has been completed.

2 updates
Jul 04

4:15 PM SAST - 5:15 PM SAST (1h duration)

sql3.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2454

The scheduled maintenance has been completed.

4 updates
Jul 04

2:00 PM SAST - 5:00 PM SAST (3h duration)

Urgent Kernel Reboot Maintenance - Emergency maintenance - 2451

The scheduled maintenance has been completed.

2 updates
Jul 04

6:30 AM SAST - 7:30 AM SAST (1h duration)

CPT Shared server upgrades - Planned maintenance - 2448

The scheduled maintenance has been completed.

3 updates
Jul 04

6:00 AM SAST - 7:30 AM SAST (1h30min duration)

CPT Shared server upgrades - Planned maintenance - 2447

The scheduled maintenance has been completed.

3 updates
Jul 03

6:00 AM SAST - 7:00 AM SAST (1h duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2445

The scheduled maintenance has been completed.

3 updates
Jul 01

11:00 PM SAST - 11:59 PM SAST (59min duration)

sql4.flk1.host-h.net - Hardware Maintenance - Planned maintenance - 2443

The scheduled maintenance has been completed.

2 updates

June

Jun 30

9:00 PM SAST - Jul 1 1:00 AM SAST (4h duration)

Managed server patching - Planned maintenance - 2439

The scheduled maintenance has been completed.

3 updates
Jun 30

4:45 PM SAST - 5:15 PM SAST (30min duration)

www4.cpt1.host-h.net - Emergency maintenance - 2441

The scheduled maintenance has been completed.

3 updates
Jun 29

9:00 PM SAST - 10:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2438

The scheduled maintenance has been completed.

3 updates
Jun 29

10:55 AM SAST - 10:55 AM SAST (0min duration)

Domains section not visible in xneelo Control Panel

Customers can't view their Domains products in the xneelo Control Panel.

1 update
Impacted:
xneelo Control Panel
Domain administration
Jun 29

6:30 AM SAST - 7:00 AM SAST (30min duration)

www63.cpt1.host-h.net - Planned maintenance - 2435

The scheduled maintenance has been completed.

3 updates
Jun 29

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql12.cpt2.host-h.net - Planned maintenance - 2434

The scheduled maintenance has been completed.

4 updates
Jun 29

6:00 AM SAST - 6:30 AM SAST (30min duration)

Drive replacement - www423.jnb1.host-h.net (196.22.142.56) - Emergency maintenance - 2436

The scheduled maintenance has been completed.

2 updates
Jun 28

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql19.cpt3.host-h.net - Planned maintenance - 2432

The scheduled maintenance has been completed.

3 updates
Jun 27

9:08 PM SAST - 9:51 PM SAST (43min duration)

Network degradation for German hosted servers

Network recovery is being observed and services are stable again

2 updates
Impacted:
Managed Servers
Managed Hosting - Email
Web Hosting
Jun 27

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql18.cpt3.host-h.net - Planned maintenance - 2431

The scheduled maintenance has been completed.

3 updates
Jun 26

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql3.cpt4.host-h.net - Planned maintenance - 2428

The scheduled maintenance has been completed.

3 updates
Jun 26

6:00 AM SAST - 6:30 AM SAST (30min duration)

sql25.cpt1.host-h.net - Planned maintenance - 2429

The scheduled maintenance has been completed.

3 updates
Jun 25

6:00 PM SAST - 7:00 PM SAST (1h duration)

Multiple Sql servers - Disk Upgrades - Planned maintenance - 2427

The scheduled maintenance has been completed.

3 updates
Jun 25

6:00 AM SAST - 7:00 AM SAST (1h duration)

Disk upgrade - Planned maintenance - 2426

The scheduled maintenance has been completed.

3 updates
Jun 24

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql21.cpt1.host-h.net - Planned maintenance - 2422

The scheduled maintenance has been completed.

3 updates
Jun 24

6:00 AM SAST - 9:00 AM SAST (3h duration)

.EU Registry Maintenance - Planned maintenance - 2407

The scheduled maintenance has been completed.

2 updates
Jun 23

9:00 PM SAST - 11:59 PM SAST (2h59min duration)

Managed server patching - Planned maintenance - 2403

The scheduled maintenance has been completed.

2 updates
Jun 23

11:38 AM SAST - 6:17 PM SAST (6h40min duration)

Xneelo Control Panel Access Intermittent

Services have returned to normal.

3 updates
Impacted:
xneelo Control Panel
Jun 23

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql25.cpt3.host-h.net - Planned maintenance - 2400

The scheduled maintenance has been completed.

3 updates
Jun 23

6:00 AM SAST - 6:30 AM SAST (30min duration)

sql2.cpt4.host-h.net - Planned maintenance - 2394

The scheduled maintenance has been completed.

3 updates
Jun 23

5:00 AM SAST - 1:00 PM SAST (8h duration)

DENIC (.DE) Registry Maintenance - Planned maintenance - 2408

The scheduled maintenance has been completed.

2 updates
Jun 22

9:00 PM SAST - 10:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2402

The scheduled maintenance has been completed.

2 updates
Jun 22

6:00 PM SAST - 6:30 PM SAST (30min duration)

sql15.cpt1.host-h.net - Planned maintenance - 2393

The scheduled maintenance has been completed.

3 updates
Jun 21

7:30 AM SAST - 8:00 AM SAST (30min duration)

dedi8.cpt3.host-h.net - Planned maintenance - 2389

The scheduled maintenance has been completed.

3 updates
Jun 21

7:00 AM SAST - 7:30 AM SAST (30min duration)

sql15.cpt2.host-h.net - Planned maintenance - 2388

The scheduled maintenance has been completed.

3 updates
Jun 20

7:00 AM SAST - 7:30 AM SAST (30min duration)

sql15.cpt2.host-h.net - Planned maintenance - 2386

The scheduled maintenance has been completed.

3 updates
Jun 19

11:30 AM SAST - 12:30 PM SAST (1h duration)

www49.jnb2.host-h.net : Emergency file system maintenance - Emergency maintenance - 2362

The scheduled maintenance has been completed.

3 updates
Jun 18

10:00 PM SAST - Jun 19 12:00 AM SAST (2h duration)

Scheduled server Maintenance: www102.jnb2.host-h.net, www117.jnb2.host-h.net - - 2358

The scheduled maintenance has been completed.

5 updates
Jun 18

6:30 PM SAST - 7:00 PM SAST (30min duration)

sql14.cpt3.host-h.net - Planned maintenance - 2359

The scheduled maintenance has been completed.

3 updates
Jun 17

7:00 PM SAST - 11:00 PM SAST (4h duration)

Tucows Backend Upgrade Impacting Connectivity - Planned maintenance - 2357

The scheduled maintenance has been completed.

2 updates
Jun 17

7:23 AM SAST - 11:00 AM SAST (3h37min duration)

Email Sending Delays

The issue has been identified, and email services are returning to normal operation.
You may still experience some delays while queued emails are processed and delivered. We appreciate your patience and apologise for the inconvenience caused.

2 updates
Impacted:
Managed Hosting - Email
Jun 15

9:00 PM SAST - Jun 16 1:00 AM SAST (4h duration)

Managed Server Patches - Planned maintenance - 2353

The scheduled maintenance has been completed.

3 updates
Jun 14

3:00 AM SAST - 3:45 AM SAST (45min duration)

.COM/.NET Registry Maintenance.

.COM/.NET Registry Maintenance has been completed successfully. Availability checks, registrations, renewals and updates for .com/.net domains are now available.

2 updates
Jun 13

9:00 AM SAST - 7:00 PM SAST (10h duration)

Power Maintenance: A-feed breaker installation - Planned maintenance - 2344

Scheduled from June 13, 09:00 AM SAST until June 13, 07:00 PM SAST

  • Maintenance window: 10 hrs

  • Attending: xneelo Engineers

  • Summary: Install a new breaker on the A-feed. This will require a full failover to the B feed for the duration of the maintenance window.

  • Symptoms: To ensure continuity of services during this period, all single power supply devices will be switched to the B-Feed power feeds. Commerce servers and other dual-powered infrastructure will automatically failover to the B-Feed once the A-Feed has been isolated. While we do not anticipate any service interruptions, please take necessary precautions to prepare for this maintenance window.

1 update
Jun 12

10:00 PM SAST - Jun 13 2:00 AM SAST (4h duration)

File system maintenance - www29.jnb1.host-h.net (196.22.132.29) - Planned maintenance - 2343

The scheduled maintenance has been completed.

3 updates
Jun 12

10:00 PM SAST - Jun 13 2:00 AM SAST (4h duration)

File system maintenance on www124.jnb2.host-h.net (129.232.138.189) - Planned maintenance - 2342

The scheduled maintenance has been completed.

3 updates
Jun 12

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql32.cpt3.host-h.net - Planned maintenance - 2351

The scheduled maintenance has been completed.

3 updates
Jun 12

6:15 AM SAST - 7:00 AM SAST (45min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2349

The scheduled maintenance has been completed.

3 updates
Jun 10

10:00 PM SAST - Jun 11 12:00 AM SAST (2h duration)

Scheduled server Maintenance: www1000.jnb1.host-h.net, www515.jnb1.host-h.net, www527.jnb1.host-h.net, www534.jnb1.host-h.net - - 2337

The scheduled maintenance has been completed.

2 updates
Jun 10

9:30 AM SAST - 10:00 AM SAST (30min duration)

www59.cpt3.host-h.net - Emergency maintenance - 2341

The scheduled maintenance has been completed.

3 updates
Jun 10

7:41 AM SAST - 7:41 AM SAST (0min duration)

Cloud dashboard unreachable

The Cloud dashboard is currently unreachable. We are investigating the matter.

1 update
Impacted:
xneelo Control Panel
Jun 10

6:30 AM SAST - 7:00 AM SAST (30min duration)

www78.cpt1.host-h.net - Planned maintenance - 2339

The scheduled maintenance has been completed.

3 updates
Jun 09

10:00 PM SAST - Jun 10 1:00 AM SAST (3h duration)

Xneelo Control Panel maintenance - Planned maintenance - 2287

The scheduled maintenance has been completed.

4 updates
Jun 09

9:00 PM SAST - 11:59 PM SAST (2h59min duration)

Managed server patching - Planned maintenance - 2327

The scheduled maintenance has been completed.

2 updates
Jun 08

9:00 PM SAST - 11:00 PM SAST (2h duration)

Canary server patching - Planned maintenance - 2326

The scheduled maintenance has been completed.

2 updates
Jun 08

5:14 PM SAST - Jun 15 5:14 PM SAST (7d duration)

www17.flk1.host-h.net - File System check - Emergency maintenance - 2335

The scheduled maintenance has been completed.

2 updates
Jun 08

10:59 AM SAST - Jun 18 8:26 AM SAST (9d21h27min duration)

High load Due to Increased Automated Bot Traffic

High load Due to Increased Automated Bot Traffic

6 updates
Impacted:
Managed Servers
Jun 08

2:15 AM SAST - 2:45 AM SAST (30min duration)

Emergency drive swap - www84.jnb2.host-h.net - Emergency maintenance - 2320

The scheduled maintenance has been completed.

2 updates
Jun 08

1:45 AM SAST - 2:45 AM SAST (1h duration)

www77.cpt1.host-h.net & www7.cpt3.host-h.net - Planned maintenance - 2321

The scheduled maintenance has been completed.

3 updates
Jun 08

1:45 AM SAST - 2:15 AM SAST (30min duration)

Emergency drive swap - www505.jnb2.host-h.net - Emergency maintenance - 2319

The scheduled maintenance has been completed.

2 updates
Jun 07

11:10 AM SAST - 11:35 AM SAST (25min duration)

sql15.cpt3.host-h.net - Emergency maintenance - 2318

The scheduled maintenance has been completed.

3 updates
Jun 06

9:00 AM SAST - 5:00 PM SAST (8h duration)

Power maintenance: B- feed UPS installation - Planned maintenance - 2291

The scheduled maintenance has been completed.

2 updates
Jun 05

11:45 AM SAST - 12:15 PM SAST (30min duration)

www2.cpt3.host-h.net - Emergency maintenance - 2306

The scheduled maintenance has been completed.

3 updates
Jun 04

10:00 AM SAST - Jun 11 10:30 AM SAST (7d30min duration)

Hardware upgrade: www1.jnb2.host-h.net - Emergency maintenance - 2304

The scheduled maintenance has been completed.

3 updates
Jun 04

6:30 AM SAST - 7:00 AM SAST (30min duration)

sql23.cpt1.host-h.net - Planned maintenance - 2301

The scheduled maintenance has been completed.

3 updates
Jun 04

6:30 AM SAST - 7:30 AM SAST (1h duration)

Drive Failure: www503.jnb2.host-h.net - SDB - Emergency maintenance - 2302

The scheduled maintenance has been completed.

3 updates
Jun 03
4 updates
Jun 03

11:00 AM SAST - 11:30 AM SAST (30min duration)

Hardware upgrade - www1.jnb2.host-h.net - Emergency maintenance - 2299

The scheduled maintenance has been completed.

2 updates
Jun 02

9:00 PM SAST - Jun 3 2:00 AM SAST (5h duration)

Managed server patching and reboots - Planned maintenance - 2289

The scheduled maintenance has been completed.

2 updates
Jun 01

9:00 PM SAST - 10:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2288

The scheduled maintenance has been completed.

2 updates