Current network status and maintenance

Current network status and maintenance

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Aug 12, 2026 3:32 AM SAST Resolved after 3d

Intermittent email connectivity on Shared Servers in Johannesburg

Impacted:
Managed Hosting - Email

Updates

  • Aug 14, 2026 3:01 PM SAST

    Our monitoring confirms that the mitigation measures have had a positive impact and email services have stabilised.

    Resolved
  • Aug 13, 2026 8:55 PM SAST (18 hours and 6 minutes earlier)

    Our Engineers have applied configuration changes to restore stability. Email connectivity has returned to normal levels, and we are actively monitoring the service.

    Thank you for your patience as we work on resolving this.

    Monitoring
  • Aug 13, 2026 10:55 AM SAST (10 hours and 7 seconds earlier)

    Our Engineering team has identified the cause of the intermittent connection issues and is working to restore normal service as quickly as possible.

    We appreciate your patience and apologise for any inconvenience this may cause.

    Identified
  • Aug 12, 2026 3:32 AM SAST (1 day, 7 hours, and 23 minutes earlier)

    Some shared servers are currently experiencing intermittent connectivity issues with receiving emails. Our engineers are currently investigating.

    Investigating