Current network status and maintenance

Current network status and maintenance

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Incident history

Mar 2026 - May 2026

May

May 30

11:47 AM - 11:47 AM SAST (0min duration)

2FA SMS OTP not sending

Customers are currently unable to receive 2FA SMS OTP's when trying to log in. Please contact xneelo support to assist you with alternative login options at the moment.

1 update
Impacted:
xneelo Control Panel
May 28

6:00 PM - 6:09 PM SAST (10min duration)

sql31.cpt3.host-h.net - Planned maintenance - 2283

The scheduled maintenance has been completed.

3 updates
May 27

10:00 PM - 11:04 PM SAST (1h 4min duration)

Scheduled server Maintenance: www11.jnb2.host-h.net, www41.jnb2.host-h.net, www7.jnb2.host-h.net - - 2279

The scheduled maintenance has been completed.

2 updates
May 27

6:00 PM - 6:30 PM SAST (30min duration)

sql31.cpt3.host-h.net faulty disk swap - Planned maintenance - 2277

The scheduled maintenance has been completed.

2 updates
May 26

9:00 PM - 10:24 PM SAST (1h 25min duration)

Managed server patching - Planned maintenance - 2273

The scheduled maintenance has been completed.

2 updates
May 25

9:00 PM - 9:16 PM SAST (16min duration)

Canary server patching - Planned maintenance - 2272

The scheduled maintenance has been completed.

2 updates
May 25

6:30 AM - 6:46 AM SAST (16min duration)

www28.cpt1.host-h.net - Planned maintenance - 2270

The scheduled maintenance has been completed.

3 updates
May 25

6:30 AM - 6:41 AM SAST (11min duration)

sql25.cpt1.host-h.net - Planned maintenance - 2271

The scheduled maintenance has been completed.

3 updates
May 23

8:00 AM - May 24 11:59 PM SAST (1d 15h 59min duration)

Samrand Power upgrade: B- feed UPS replacement - Planned maintenance - 2268

The scheduled maintenance has been completed.

2 updates
May 22

8:41 AM - 8:49 AM SAST (8min duration)

xneelo.co.za Currently Inaccessible

Access to xneelo.co.za has been fully restored. We are monitoring the site to ensure continued stability.

We appreciate your patience while our team resolved this.

2 updates
Impacted:
xneelo website
May 21

10:00 PM - 10:00 PM SAST (0min duration)

Webmail Maintenance - Planned maintenance - 2264

Scheduled from May 21, 10:00 PM SAST until May 21, 10:45 PM SAST

  • Maintenance window: 45 minutes

  • Attending: xneelo Engineers

  • Summary: Our Engineers will be performing a maintenance update to our Webmail servers.

  • Symptoms: Webmail will be unavailable during the maintenance window. Other email programmes will continue to function as usual.

1 update
May 21

10:00 PM - 11:20 PM SAST (1h 21min duration)

www42.flk1.host-h.net - File System Maintenance - Planned maintenance - 2250

The scheduled maintenance has been completed.

2 updates
May 21

9:00 PM - 9:38 PM SAST (39min duration)

sql58.jnb2.host-h.net - File System Maintenance - Planned maintenance - 2249

The scheduled maintenance has been completed.

4 updates
May 21

6:00 PM - 6:30 PM SAST (30min duration)

sql20.cpt4.host-h.net - Planned maintenance - 2263

The scheduled maintenance has been completed.

3 updates
May 21

6:30 AM - 6:50 AM SAST (21min duration)

www14.cpt1.host-h.net - Planned maintenance - 2254

The scheduled maintenance has been completed.

4 updates
May 20

4:42 PM - 5:10 PM SAST (28min duration)

Placeholder - Planned maintenance - 2256

The scheduled maintenance has been completed.

1 update
May 20

3:21 PM - 3:54 PM SAST (33min duration)

Cloudbric 502 Bad Gateway Errors

A service was rebooted by the upstream provided, Cloudbric, which has restored functionality to websites

2 updates
Impacted:
Cloudbric
May 19

9:00 PM - May 20 1:00 AM SAST (4h duration)

Managed server patching - Planned maintenance - 2252

The scheduled maintenance has been completed.

2 updates
May 19

9:12 AM - May 21 8:51 AM SAST (1d 23h 39min duration)

Networking issues

Network stability fully restored since 16:00 on 19/05/2026
We haven't had a repeat DDoS attack since our mitigation at 16:00 on the 19th. Incident fully resolved

10 updates
Impacted:
xneelo Control Panel
Cloud hosting
konsoleH
Managed Servers
Managed Hosting - Email
Webmail
Web Hosting
Self-Managed Servers
Colocation
Customer support
May 18

9:00 PM - 9:43 PM SAST (44min duration)

Canary server patching - Planned maintenance - 2251

The scheduled maintenance has been completed.

2 updates
May 18

7:00 AM - 7:11 AM SAST (11min duration)

www28.cpt1.host-h.net faulty disk replacement - Emergency maintenance - 2248

The scheduled maintenance has been completed.

3 updates
May 18

6:30 AM - 6:42 AM SAST (13min duration)

www10.cpt3.host-h.net faulty ram replacement - Emergency maintenance - 2247

The scheduled maintenance has been completed.

2 updates
May 18

3:06 AM - 3:15 AM SAST (9min duration)

Emergency Maintenance - www10.cpt3.host-h.net (197.221.14.10) - Emergency maintenance - 2246

The scheduled maintenance has been completed.

2 updates
May 17

3:00 AM - 3:45 AM SAST (45min duration)

COM/.NET SRS Production Environment Planned Outage - Planned maintenance - 2242

The scheduled maintenance has been completed.

3 updates
May 16

1:30 PM - 3:01 PM SAST (1h 31min duration)

Urgent Kernel Reboot Maintenance - Emergency maintenance - 2244

The scheduled maintenance has been completed.

3 updates
May 15

2:43 PM - 3:13 PM SAST (30min duration)

Webmail Unavailable

Our email engineers have resolved an error with the webmail database that affected logins and services have been restored.

2 updates
Impacted:
Webmail
May 14

9:00 PM - 9:58 PM SAST (59min duration)

www28.jnb1.host-h.net - File System Maintenance - Planned maintenance - 2234

The scheduled maintenance has been completed.

2 updates
May 14

6:00 PM - 6:30 PM SAST (30min duration)

sql38.cpt1.host-h.net - Planned maintenance - 2237

The scheduled maintenance has been completed.

3 updates
May 14

1:12 PM - 1:12 PM SAST (0min duration)

Intermittent authentication failures for card payments

We are aware of an intermittent issue affecting card payments, where customers may receive the following error after approving payment:
{"response":{"rmsg":"Bad Request"}}

This currently affects:

New domain registration orders within the xneelo Control Panel.
Payments for outstanding invoices.

Our third party provider is actively investigating and working to resolve the issue as quickly as possible.

Update: The cause has been identified, and our third-party provider is working to resolve the issue.

1 update
May 13

9:00 PM - 10:33 PM SAST (1h 33min duration)

Managed server patching - Planned maintenance - 2236

The scheduled maintenance has been completed.

2 updates
May 12

9:00 PM - May 13 12:29 AM SAST (3h 29min duration)

Kernel Reboot Maintenance - Planned maintenance - 2212

The scheduled maintenance has been completed.

2 updates
May 12

4:00 PM - 6:00 PM SAST (2h duration)

www36.cpt4.host-h.net (197.221.14.210) emergency maintenance - Emergency maintenance - 2224

The scheduled maintenance has been completed.

5 updates
Impacted:
Web Hosting
May 12

10:26 AM - May 19 10:26 AM SAST (7d duration)

Security Notice - Phishing Emails - Emergency maintenance - 2222

The scheduled maintenance has been completed.

2 updates
May 12

6:00 AM - 6:12 AM SAST (12min duration)

Drive swap sql24.jnb2.host-h.net - Planned maintenance - 2211

The scheduled maintenance has been completed.

3 updates
May 12

6:00 AM - 7:00 AM SAST (1h duration)

Multiple Shared Servers - Disk Replacements - Planned maintenance - 2217

The scheduled maintenance has been completed.

3 updates
May 12

2:00 AM - 5:00 AM SAST (3h duration)

.EU Registry Maintenance - Planned maintenance - 2218

The scheduled maintenance has been completed.

2 updates
May 11

10:00 PM - May 13 11:04 PM SAST (2d 1h 5min duration)

www419.jnb1.host-h.net - Hardware Maintenance - Planned maintenance - 2220

The scheduled maintenance has been completed.

2 updates
May 11

6:30 AM - 6:43 AM SAST (13min duration)

Emergency Drive swap www15.jnb1.host-h.net - Emergency maintenance - 2210

The scheduled maintenance has been completed.

3 updates
May 11

1:46 AM - May 13 1:22 PM SAST (2d 11h 36min duration)

www35.cpt3.host-h.net International traffic permitted.

Attack miritgated and stopped.

2 updates
Impacted:
Web Hosting
May 08

9:40 AM - 12:52 PM SAST (3h 12min duration)

Webmail Login Failure

Access is available again. We are continuing to refine this change to ensure a smoother experience going forward. We apologise for the inconvenience caused

5 updates
Impacted:
Managed Hosting - Email
Customer support
May 05

9:00 PM - 11:12 PM SAST (2h 13min duration)

Kernel Reboot Maintenance - Planned maintenance - 2194

The scheduled maintenance has been completed.

2 updates
May 04

4:50 PM - 4:50 PM SAST (0min duration)

www2.cpt1.host-h.net - International Traffic blocked

Websites hosted on the affected server will be inaccessible from international connections during this time.

1 update
Impacted:
Managed Hosting - Email

April

Apr 29

8:17 AM - May 11 2:10 PM SAST (12d 5h 54min duration)

KonsoleH is being phased out - Planned maintenance - 2052

The scheduled maintenance has been completed.

3 updates
Apr 28

9:00 PM - 10:20 PM SAST (1h 21min duration)

Managed server patching - Planned maintenance - 2188

The scheduled maintenance has been completed.

2 updates
Apr 28

6:00 PM - 7:29 PM SAST (1h 29min duration)

Emergency Maintenance: Backlink Switch reboot. - Emergency maintenance - 2189

The scheduled maintenance has been completed.

4 updates
Apr 28

5:00 PM - 5:05 PM SAST (6min duration)

Canary server patching - Planned maintenance - 2187

The scheduled maintenance has been completed.

2 updates
Apr 27

11:48 AM - May 4 11:48 AM SAST (7d duration)

WordPress Registration Mitigation - Emergency maintenance - 2184

The scheduled maintenance has been completed.

2 updates
Apr 27

11:30 AM - 12:00 PM SAST (30min duration)

sql9.cpt3.host-h.net - Emergency maintenance - 2183

The scheduled maintenance has been completed.

3 updates
Apr 27

10:00 AM - 10:32 AM SAST (32min duration)

Disk replacement - Emergency maintenance - 2182

The scheduled maintenance has been completed.

2 updates
Apr 27

10:00 AM - 10:30 AM SAST (30min duration)

www15.cpt3.host-h.net - Planned maintenance - 2181

The scheduled maintenance has been completed.

1 update
Apr 27

3:18 AM - May 7 8:50 PM SAST (10d 17h 33min duration)

www409.jnb1.host-h.net - International Traffic Permitted

Websites hosted on the affected server will be accessible from international connections once again.

2 updates
Impacted:
Managed Hosting - Email
Apr 25

6:15 PM - 6:45 PM SAST (30min duration)

sql12.cpt2.host-h.net - Planned maintenance - 2179

The scheduled maintenance has been completed.

3 updates
Apr 24

12:07 PM - 12:58 PM SAST (51min duration)

Intermittent Cloudbirc 502 Bad Gateway errors

Cloudbric has implemented a fix, and services have now returned to normal.

2 updates
Impacted:
Cloudbric
Apr 23

4:45 PM - Apr 24 8:24 AM SAST (15h 40min duration)

Telephone Service Disruption. Please make use of 0861 086 108 - Emergency maintenance - 2175

The scheduled maintenance has been completed.

2 updates
Apr 23

11:47 AM - 11:47 AM SAST (0min duration)

Domain registrations failing in the xneelo Control Panel.

We are currently aware of an error with customers placing Domain Registration orders where invoices are not being generated, causing orders to fail. Our team is currently investigating the matter to find a solution.

1 update
Impacted:
Orders
Apr 23

6:00 AM - 6:22 AM SAST (23min duration)

Server upgrade : www531.jnb1.host-h.net - Emergency maintenance - 2171

The scheduled maintenance has been completed.

3 updates
Apr 22

5:42 PM - May 7 10:24 AM SAST (14d 16h 42min duration)

www527.jnb1.host-h.net

Event mitigated

5 updates
Impacted:
Web Hosting
Apr 22

5:06 PM - 5:18 PM SAST (12min duration)

Error adding DNS via the xneelo Control Panel

Customers are currently seeing errors when adding or editing records via the standard view in the xneelo Control Panel. Changes can still be made via the advanced view.

2 updates
Impacted:
xneelo Control Panel
Authoritative DNS Infrastructure
Apr 21

9:00 PM - 10:39 PM SAST (1h 40min duration)

Managed server patching - Planned maintenance - 2165

The scheduled maintenance has been completed.

2 updates
Apr 21

7:00 PM - 9:00 PM SAST (2h duration)

.ORG Registry Maintenance - Planned maintenance - 2166

The scheduled maintenance has been completed.

3 updates
Apr 20

9:00 PM - 9:08 PM SAST (8min duration)

Canary server patching - Planned maintenance - 2164

The scheduled maintenance has been completed.

2 updates
Apr 18

11:00 PM - 11:45 PM SAST (45min duration)

.COM/.NET SRS Production Environment Planned Outage - Planned maintenance - 2161

The scheduled maintenance has been completed.

4 updates
Apr 16

6:30 AM - 6:55 AM SAST (25min duration)

www42.cpt1.host-h.net faulty disk swap - Planned maintenance - 2153

The scheduled maintenance has been completed.

2 updates
Apr 15

11:31 AM - 12:13 PM SAST (42min duration)

Webmail Down for German Hosted Domains

The issue affecting Webmail services in Germany has been resolved. The disruption was related to a hardware fault, which has since been addressed.

2 updates
Impacted:
Webmail
Apr 15

6:30 AM - 6:37 AM SAST (8min duration)

sql13.cpt4.host-h.net - Planned maintenance - 2150

The scheduled maintenance has been completed.

3 updates
Apr 14

9:00 PM - 10:47 PM SAST (1h 47min duration)

Managed server patching - Planned maintenance - 2148

The scheduled maintenance has been completed.

2 updates
Apr 14

11:39 AM - 12:36 PM SAST (57min duration)

Email Sending Errors - Cape Town

Email anti-virus scanning led to delays in email processing, which resulted in intermittent connectivity issues. During this time, some customers experienced difficulties sending emails.

The underlying cause has now been identified and resolved, and services are returning to normal.

2 updates
Impacted:
Managed Hosting - Email
Webmail
Apr 14

9:00 AM - 9:04 AM SAST (5min duration)

.DE Registry Maintenance - Planned maintenance - 2142

The scheduled maintenance has been completed.

2 updates
Apr 13

9:00 PM - 9:39 PM SAST (40min duration)

Canary server patching - Planned maintenance - 2147

The scheduled maintenance has been completed.

2 updates
Apr 13

6:30 AM - 6:45 AM SAST (16min duration)

sql14.cpt1.host-h.net - Planned maintenance - 2146

The scheduled maintenance has been completed.

3 updates
Apr 11

4:31 AM - 7:27 AM SAST (2h 56min duration)

www16.cpt4.host-h.net - international traffic blocked - Emergency maintenance - 2145

The scheduled maintenance has been completed.

2 updates
Apr 09

12:42 PM - Apr 20 7:26 PM SAST (11d 6h 44min duration)

www533.jnb1.host-h.net - international traffic permitted

Normal web serving has resumed.

3 updates
Impacted:
Web Hosting
Apr 09

8:20 AM - Apr 13 2:34 PM SAST (4d 6h 14min duration)

Outgoing email delivery delays

Mail sending has been restored and confirmed by our outgoing mail filter provider.

3 updates
Impacted:
Web Hosting
Apr 08

10:30 PM - 11:29 PM SAST (59min duration)

Operating System Upgrade - Auth DNS - Planned maintenance - 2070

The scheduled maintenance has been completed.

2 updates
Apr 07

10:00 PM - 10:00 PM SAST (0min duration)

Production innodb_buffer_pool_size adjustment and restart mariaDB - Planned maintenance - 2057

The scheduled maintenance has been completed.

2 updates
Apr 07

9:00 PM - 10:11 PM SAST (1h 11min duration)

Managed server patching - Planned maintenance - 2082

The scheduled maintenance has been completed.

2 updates
Apr 07

6:00 PM - 6:10 PM SAST (10min duration)

sql29.cpt3.host-h.net - Planned maintenance - 2080

The scheduled maintenance has been completed.

3 updates
Apr 07

5:00 PM - 5:04 PM SAST (5min duration)

Canary server patching - Planned maintenance - 2081

The scheduled maintenance has been completed.

2 updates
Apr 06

6:00 AM - 6:18 AM SAST (18min duration)

www52.cpt2.host-h.net - Planned maintenance - 2079

The scheduled maintenance has been completed.

3 updates
Apr 06

4:29 AM - 5:47 AM SAST (1h 17min duration)

www43.cpt1.host-h.net - Server current down for emergency maintenance - Emergency maintenance - 2078

The scheduled maintenance has been completed.

2 updates
Apr 05

9:00 PM - 9:30 PM SAST (30min duration)

www83.cpt1.host-h.net- - Emergency maintenance - 2077

The scheduled maintenance has been completed.

3 updates
Apr 03

9:15 AM - 9:36 AM SAST (21min duration)

www12.cpt1.host-h.net - Emergency maintenance - 2076

The scheduled maintenance has been completed.

3 updates
Apr 02

4:50 AM - Apr 10 1:46 PM SAST (8d 8h 56min duration)

International traffic blocked - www70.jnb2.host-h.net

Remediation action has been taken to address the cause.

3 updates
Apr 01

6:45 AM - 7:15 AM SAST (30min duration)

Emergency drive swap - www502.jnb3.host-h.net - Emergency maintenance - 2069

The scheduled maintenance has been completed.

2 updates

March

Mar 31
2 updates
Mar 31

9:00 PM - 11:49 PM SAST (2h 49min duration)

Managed server patching - Planned maintenance - 2068

The scheduled maintenance has been completed.

2 updates
Mar 31

9:00 PM - 9:15 PM SAST (16min duration)

Canary innodb_buffer_pool_size adjustment - Planned maintenance - 2056

The scheduled maintenance has been completed.

2 updates
Mar 31

8:00 PM - 8:12 PM SAST (13min duration)

Canary server patching - Planned maintenance - 2067

The scheduled maintenance has been completed.

2 updates
Mar 30

6:00 PM - 6:09 PM SAST (10min duration)

sql25.cpt3.host-h.net - Planned maintenance - 2065

The scheduled maintenance has been completed.

3 updates
Mar 30

7:30 AM - 7:43 AM SAST (14min duration)

Emergency drive swap - www87.jnb2.host-h.net - Emergency maintenance - 2063

The scheduled maintenance has been completed.

2 updates
Mar 27

6:00 PM - 6:15 PM SAST (15min duration)

sql39.cpt1.host-h.net faulty drive swap - Planned maintenance - 2061

The scheduled maintenance has been completed.

2 updates
Mar 27

1:59 PM - Mar 30 9:54 AM SAST (2d 19h 55min duration)

Network Outage

The outage has been resolved

4 updates
Mar 26

11:00 PM - 11:00 PM SAST (0min duration)

.CC, .NET, .COM Registry Maintenance - Planned maintenance - 2045

Scheduled from March 26, 11:00 PM SAST until March 27, 03:00 AM SAST

  • Maintenance window: 4 hours

  • Attending: Registry Engineers

  • Summary: During the maintenance window, availability checks, registrations, renewals and updates for .cc, .net, and .com domains may not be available.

1 update
Mar 26

10:00 PM - 11:19 PM SAST (1h 19min duration)

Server Maintenance: www500.jnb3.host-h.net - Planned maintenance - 2054

The scheduled maintenance has been completed.

2 updates
Mar 26

10:00 PM - 11:19 PM SAST (1h 19min duration)

Server Maintenance: www519.jnb3.host-h.net - Planned maintenance - 2053

The scheduled maintenance has been completed.

2 updates
Mar 25

10:00 PM - 10:46 PM SAST (47min duration)

www504.jnb1.host-h.net - File System Maintenance - Planned maintenance - 2042

The scheduled maintenance has been completed.

2 updates
Mar 25

9:00 PM - 10:00 PM SAST (1h duration)

Server Maintenance: Shared Hosting - Planned maintenance - 2043

The scheduled maintenance has been completed.

2 updates
Mar 23

6:30 AM - 6:43 AM SAST (14min duration)

Emergency maintenance: www501.jnb2.host-h.net - Emergency maintenance - 2041

The scheduled maintenance has been completed.

2 updates
Mar 23

6:30 AM - 6:42 AM SAST (13min duration)

www41.cpt2.host-h.net - Planned maintenance - 2040

The scheduled maintenance has been completed.

3 updates
Mar 22

3:00 AM - 3:45 AM SAST (45min duration)

.com and .net Domain Registry Maintenance - Planned maintenance - 2038

The scheduled maintenance has been completed.

3 updates
Mar 19

11:24 AM - 1:00 PM SAST (1h 36min duration)

Cache Service Unavailable

The cache service has been restored, and websites relying on it are now loading normally.

3 updates
Mar 18

11:00 PM - 11:59 PM SAST (59min duration)

Registry Maintenance - Planned maintenance - 2036

The scheduled maintenance has been completed.

3 updates
Mar 18

7:00 AM - 9:59 AM SAST (3h duration)

.EU Registry Maintenance - Planned maintenance - 2031

The scheduled maintenance has been completed.

2 updates
Mar 17

9:00 PM - 10:20 PM SAST (1h 20min duration)

Managed server patching - Planned maintenance - 2034

The scheduled maintenance has been completed.

3 updates
Mar 17

5:00 PM - 7:00 PM SAST (2h duration)

.DE Registry Maintenance - Planned maintenance - 2030

The scheduled maintenance has been completed.

2 updates
Mar 17

6:30 AM - 6:30 AM SAST (0min duration)

Drive swap : www19.jnb1.host-h.net - Planned maintenance - 2033

Planned maintenance: 2033 - Drive swap : www19.jnb1.host-h.net

Scheduled for: March 17, 06:30 AM SAST until March 17, 07:00 AM SAST

  • Maintenance window: 30 minutes

  • Attending: xneelo Engineers

  • Summary: Drive swap of SDB with Smart errors.

  • Symptoms:

2 updates
Mar 16

10:00 PM - 10:30 PM SAST (30min duration)

Webmail Maintenance - Planned maintenance - 2032

The scheduled maintenance has been completed.

2 updates
Mar 16

6:30 AM - 6:52 AM SAST (22min duration)

Drive replacement - www19.jnb1.host-h.net(196.22.132.19) www427.jnb1.host-h.net (196.22.142.10) - Emergency maintenance - 2029

The scheduled maintenance has been completed.

2 updates
Mar 14

1:45 PM - 2:13 PM SAST (28min duration)

sql24.cpt3.host-h.net - Emergency maintenance - 2028

The scheduled maintenance has been completed.

3 updates
Mar 13

10:00 PM - 11:00 PM SAST (1h 1min duration)

Emergency Server Reboots - Shared Hosting - Emergency maintenance - 2026

The scheduled maintenance has been completed.

2 updates
Mar 13

9:00 PM - 11:00 PM SAST (2h duration)

Emergency Server Reboots - Managed Hosting - Emergency maintenance - 2027

The scheduled maintenance has been completed.

2 updates
Mar 13

6:00 PM - 6:14 PM SAST (15min duration)

sql16.cpt2.host-h.net - Planned maintenance - 2025

The scheduled maintenance has been completed.

3 updates
Mar 13

11:31 AM - 11:59 AM SAST (28min duration)

Cache Service - SSL Warnings

The SSL issue was identified and fixed by xneelo Engineers. Services are returning to normal.

2 updates
Mar 11

10:16 AM - 3:02 PM SAST (4h 46min duration)

Intermittent Loading Issues – xneelo Control Panel

The Control Panel is now functioning normally.

3 updates
Impacted:
xneelo Control Panel
Mar 11

10:00 AM - 11:00 AM SAST (1h duration)

CentralNic Registry Maintenance - Planned maintenance - 2010

The scheduled maintenance has been completed.

2 updates
Mar 11

7:00 AM - 10:00 AM SAST (3h duration)

.DE Registry Maintenance - Planned maintenance - 2009

The scheduled maintenance has been completed.

2 updates
Mar 11

7:00 AM - 10:00 AM SAST (3h duration)

.EU Registry Maintenance - Planned maintenance - 2007

The scheduled maintenance has been completed.

2 updates
Mar 10

6:00 PM - 6:20 PM SAST (20min duration)

sql26.cpt1.host-h.net - Planned maintenance - 2015

The scheduled maintenance has been completed.

2 updates
Mar 10

11:00 AM - 12:36 PM SAST (1h 36min duration)

sql4.flk1.host-h.net - Emergency maintenance - Emergency maintenance - 2014

The scheduled maintenance has been completed.

2 updates
Mar 10

10:00 AM - 10:00 AM SAST (0min duration)

Caching Infrastructure - Planned maintenance - 2011

Scheduled from March 10, 10:00 AM SAST until March 10, 11:00 AM SAST

  • Maintenance window: 1 hr

  • Attending: xneelo Engineers

  • Summary: We will be performing maintenance on our caching infrastructure during this window.
    To facilitate this work, the Cache Tool in the xneelo Control Panel will be temporarily disabled.

Websites and caching services will remain operational and will not be affected during the maintenance period. Only the cache management interface within xneelo Control Panel will be unavailable.

  • Symptoms: Cache Tool in the xneelo Control Panel will be inaccessible during the maintenance window.
1 update
Mar 09

10:00 PM - 10:41 PM SAST (41min duration)

Webmail Maintenance - Planned maintenance - 2012

The scheduled maintenance has been completed.

2 updates
Mar 09

6:00 AM - 6:00 AM SAST (0min duration)

Multiple Shared server fan maintenance. - Planned maintenance - 1990

The scheduled maintenance has been cancelled.

2 updates
Mar 06

6:00 AM - 6:00 AM SAST (0min duration)

Multiple Shared server fan maintenance. - Planned maintenance - 1989

Planned maintenance: 1989 - Multiple Shared server fan maintenance.

Scheduled for: March 6, 06:00 AM SAST until March 6, 07:00 AM SAST

  • Maintenance window: 60 minutes

  • Attending: xneelo Engineers

  • Summary: Both chassis fans will be replaced on the below servers:
    www9.jnb1.host-h.net
    www23.jnb2.host-h.net
    www78.jnb2.host-h.net
    www30.jnb1.host-h.net
    www31.jnb2.host-h.net
    www33.jnb2.host-h.net

2 updates
Mar 05

8:54 PM - 8:54 PM SAST (0min duration)

Incoming / Outgoing Email Delivery Issues

We are currently experiencing a widespread issue with incoming and outgoing email delivery. Our engineers are investigating the cause and working toward a swift resolution.

1 update
Impacted:
Managed Hosting - Email
Mar 05

6:00 AM - 6:00 AM SAST (0min duration)

Multiple Shared server fan maintenance. - Planned maintenance - 1988

Planned maintenance: 1988 - Multiple Shared server fan maintenance.

Scheduled for: March 5, 06:00 AM SAST until March 5, 07:00 AM SAST

  • Maintenance window: 60 minutes

  • Attending: xneelo Engineers

  • Summary: Both chassis fans will be replaced on the below servers:
    www10.jnb2.host-h.net
    www30.jnb2.host-h.net
    www425.jnb1.host-h.net
    www39.jnb2.host-h.net
    www20.jnb2.host-h.net
    www57.jnb2.host-h.net

2 updates
Mar 04

1:18 PM - Mar 27 7:00 PM SAST (23d 5h 41min duration)

Technical Support Live Chat available only via your xneelo Control Panel - Planned maintenance - 2005

The scheduled maintenance has been completed.

4 updates
Mar 04

6:00 AM - 6:00 AM SAST (0min duration)

Multiple Shared server fan maintenance. - Planned maintenance - 1987

Planned maintenance: 1987 - Multiple Shared server fan maintenance.

Scheduled for: March 4, 06:00 AM SAST until March 4, 07:00 AM SAST

  • Maintenance window: 60 minutes

  • Attending: xneelo Engineers

  • Summary: Both chassis fans will be replaced on the below servers:
    www46.jnb2.host-h.net
    www85.jnb2.host-h.net
    www84.jnb2.host-h.net
    www7.jnb2.host-h.net
    www41.jnb2.host-h.net
    www11.jnb2.host-h.net

2 updates
Mar 03

9:00 PM - 10:17 PM SAST (1h 18min duration)

Managed server patching - Planned maintenance - 2000

The scheduled maintenance has been completed.

3 updates
Mar 03

4:00 PM - 7:00 PM SAST (3h duration)

DE Registry Maintenance - Planned maintenance - 1998

The scheduled maintenance has been completed.

2 updates
Mar 03

9:04 AM - 9:04 AM SAST (0min duration)

SiteBuilder Website and Dashboard Access Issues

We are currently experiencing an issue affecting websites hosted on our SiteBuilder platform.

Customers may notice that their SiteBuilder websites do not load correctly when accessed via HTTPS, and the SiteBuilder dashboard may be inaccessible.

The matter has been escalated to our SiteBuilder provider, who is actively investigating and working to resolve the issue as a priority.

1 update
Impacted:
Customer support
Mar 03

6:30 AM - 6:46 AM SAST (17min duration)

sql15.cpt1.host-h.net - Planned maintenance - 2002

The scheduled maintenance has been completed.

3 updates
Mar 03

6:00 AM - 6:00 AM SAST (0min duration)

Multiple Shared server fan maintenance. - Planned maintenance - 1986

Planned maintenance: 1986 - Multiple Shared server fan maintenance.

Scheduled for: March 3, 06:00 AM SAST until March 3, 07:00 AM SAST

  • Maintenance window: 60 minutes

  • Attending: xneelo Engineers

  • Summary: Both chassis fans will be replaced on the below servers:
    www434.jnb1.host-h.net
    www93.jnb2.host-h.net
    www48.jnb2.host-h.net
    www47.jnb2.host-h.net
    www45.jnb2.host-h.net
    www79.jnb2.host-h.net

2 updates
Mar 02

9:00 PM - 9:27 PM SAST (28min duration)

Canary server patching - Planned maintenance - 1999

The scheduled maintenance has been completed.

3 updates
Mar 02

5:00 PM - 5:55 PM SAST (56min duration)

www26.cpt3.host-h.net - Emergency maintenance - 2001

The scheduled maintenance has been completed.

3 updates
Mar 02

6:00 AM - 6:00 AM SAST (0min duration)

Multiple Shared server fan maintenance. - Planned maintenance - 1985

Planned maintenance: 1985 - Multiple Shared server fan maintenance.

Scheduled for: March 2, 06:00 AM SAST until March 2, 07:00 AM SAST

  • Maintenance window: 60 minutes

  • Attending: xneelo Engineers

  • Summary: Both chassis fans will be replaced on the below servers:
    www2.jnb2.host-h.net
    www13.jnb2.host-h.net
    www529.jnb1.host-h.net
    www530.jnb1.host-h.net
    www432.jnb1.host-h.net
    www433.jnb1.host-h.net

2 updates
Mar 02

1:00 AM - 1:31 AM SAST (32min duration)

Multiple Shared Servers - Disk Replacements - Planned maintenance - 1997

The scheduled maintenance has been completed.

3 updates