Current network status and maintenance
Technical Support Live Chat available only via your xneelo Control Panel - Planned maintenance - 2005
Updates
-
May 14, 2026 3:38 PM SAST
The scheduled maintenance has been completed.
Completed -
May 14, 2026 2:44 PM SAST (53 minutes earlier)
Scheduled from March 4, 01:18 PM SAST until March 27, 07:00 PM SAST
Maintenance window: Ongoing
Attending: Customer Support Team
Summary: As part of the ongoing review and optimisation of our Technical Support communication channels, and to provide a more secure experience, we have temporarily moved our Live Chat support directly into the xneelo Control Panel. Our Technical Support team can be contacted via the chat option in your xneelo Control Panel account, which is accessible 24/7.
Symptoms: Please note that you will need to be logged into your control panel to engage with a consultant.
Scheduled -
May 14, 2026 2:43 PM SAST (57 seconds earlier)
Scheduled from March 4, 01:18 PM SAST until SAST
Maintenance window: Ongoing
Attending: Customer Support Team
Summary: As part of the ongoing review and optimisation of our Technical Support communication channels, and to provide a more secure experience, we have temporarily moved our Live Chat support directly into the xneelo Control Panel. Our Technical Support team can be contacted via the chat option in your xneelo Control Panel account, which is accessible 24/7.
Symptoms: Please note that you will need to be logged into your control panel to engage with a consultant.
Scheduled -
Mar 4, 2026 1:25 PM SAST (2 months, 1 week, 3 days, 2 hours, and 17 minutes earlier)
Scheduled from March 4, 01:18 PM SAST until March 27, 07:00 PM SAST
Maintenance window: Ongoing
Attending: Customer Support Team
Summary: As part of the ongoing review and optimisation of our Technical Support communication channels, and to provide a more secure experience, we have temporarily moved our Live Chat support directly into the xneelo Control Panel.
Our Technical Support team can be contacted via the chat option in your xneelo Control Panel account, which is accessible 24/7.
- Symptoms: Please note that you will need to be logged into your control panel to engage with a consultant.
Scheduled