Incident History
History
May 9 6:00 AM SAST until May 9 6:30 AM SASTPlanned maintenance: 477 - Hardware upgrade - sql26.jnb1.host-h.net
Completed
May 9 6:18 AM SAST
Scheduled
May 7 6:20 AM SAST
- Maintenance window: 30 min
- Point of impact : 41.203.18.185
- Attending: xneelo Engineers
- Summary: Disk upgrade
- Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Planned maintenance: 480 - www46.jnb2.host-h.net, www93.jnb2.host-h.net, www55.jnb2.host-h.net & www15.jnb2.host-h.net
Completed
May 9 6:41 AM SAST
Scheduled
May 7 10:08 AM SAST
- Maintenance window: 60 Mins
- Attending: xneelo Engineers
- Summary: Fan Maintenance
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Emergency maintenance: 481 - Security Update Reboot - Managed Database Servers
Completed
May 8 10:46 PM SAST
Scheduled
May 7 2:12 PM SAST
- Maintenance window: 1h 45mins
- Attending: xneelo Engineers
- Summary: Websites hosting databases on our managed database servers will not function during the maintenance window.
- Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. 10 to 15 minutes of downtime is expected per server. As a result, you may experience website downtime.
Emergency maintenance: 482 - Maintenance: Software update and reboot - www43.flk1.host-h.net
Completed
May 8 10:46 PM SAST
Scheduled
May 7 4:40 PM SAST
- Maintenance window: 30 min
- Attending: xneelo Engineers
- Summary: Websites hosted on this server will be inaccessible for 10 to 15 minutes during the maintenance window.
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 485 - sql38.cpt1.host-h.net, sql29.cpt3.host-h.net, sql32.cpt3.host-h.net
Completed
May 8 7:05 PM SAST
Scheduled
May 8 11:54 AM SAST
- Maintenance window: 1.5 hrs
- Attending: xneelo Engineers
- Summary: Drive replacement
- Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Planned maintenance: 474 - .ORG Registry Maintenance
Completed
May 8 7:44 AM SAST
Completed
May 7 9:37 PM SAST
Scheduled
May 6 9:33 AM SAST
- Maintenance window: 2 hours
- Attending: Registry Engineers
- Summary: During the maintenance window, availability checks, registrations, renewals and updates for .ORG domains may not be available.
Planned maintenance: 475 - sql38.cpt1.host-h.net + sql5.cpt4.host-h.net
Completed
May 7 6:25 PM SAST
Scheduled
May 6 9:36 AM SAST
- Maintenance window: 45 minutes
- Attending: xneelo Engineers
- Summary: Drive Replacement
- Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Planned maintenance: 473 - sql26.jnb1.host-h.net
Completed
May 7 6:51 AM SAST
Scheduled
May 5 9:43 AM SAST
- Maintenance window: 30 Min
- Attending: xneelo Engineers
- Summary: Drive Maintenance
- Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Planned maintenance: 472 - sql5.cpt4.host-h.net faulty drive swap out
Completed
May 6 6:36 AM SAST
Scheduled
May 3 5:20 PM SAST
- Maintenance window: 1hr
- Attending: xneelo Engineers
- Summary: Faulty drive replacement
- Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Slow or intermittent connectivity on Webmail
Resolved
May 6 2:04 PM SAST
- Maintenance window: TBA
- Attending: xneelo Engineers
- Summary: Connectivity issues
- Symptoms: Intermittent access with logging in and slowness encountered within Webmail interface
Investigating
May 6 10:54 AM SAST
- Maintenance window: TBA
- Attending: xneelo Engineers
- Summary: Connectivity issues
- Symptoms: Intermittent access with logging in and slowness encountered within Webmail interface