Incident History

History

September 11 9:00 AM SAST until September 11 10:00 AM SAST
Planned maintenance: 745 - .EU Registry Maintenance
Completed
September 11 10:06 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 9 1:18 PM SAST
  • Maintenance window: 1 hr
  • Attending: Registry Engineers
  • Summary: During the maintenance window availability checks, registrations, renewals and updates for .eu domains may not be available.
September 10 6:00 PM SAST until September 10 6:30 PM SAST
Planned maintenance: 749 - sql25.cpt1.host-h.net
Completed
September 10 6:18 PM SAST
The scheduled maintenance has been completed.
Scheduled
September 10 4:04 PM SAST
  • Point of impact 197.221.1.16
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 10
.CO.ZA, .ORG.ZA, .NET.ZA Domain Registration, Redemptions and Renewals Unavailable.
Resolved
September 10 4:19 PM SAST
Our engineers have confirmed the issue has been resolved. New .CO.ZA, .ORG.ZA, .NET.ZA Domain Registration, Redemptions and Renewals can be placed again.
September 10 2:35 PM SAST until September 10 3:00 PM SAST
Emergency maintenance: 748 - www537.jnb1.host-h.net - CPU
Completed
September 10 2:51 PM SAST
The scheduled maintenance has been completed.
In Progress
September 10 2:35 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Upgrade CPU
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 10
International traffic unable to reach xneelo.
Resolved
September 10 7:49 AM SAST
Traffic from outside of South Africa is unable to reach our hosting servers. This would give the appearance of websites being down/inaccessible even though they are up.
September 9
.net.za Domain Registration Unavailable
Resolved
September 9 7:16 PM SAST
Currently new .net.za domain registrations are unavailable. Existing .net.za domains are unaffected.Our Registry Engineers are attending.
September 9 12:45 PM SAST until September 9 1:30 PM SAST
Emergency maintenance: 744 - Hardware upgrade - www537.jnb1.host-h.net
Completed
September 9 1:15 PM SAST
The scheduled maintenance has been completed.
Scheduled
September 9 12:44 PM SAST
  • Maintenance window: 45 min
  • Attending: xneelo Engineers
  • Summary: hardware upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 9 6:30 AM SAST until September 9 7:00 AM SAST
Emergency maintenance: 739 - Drive replacement : www17.jnb1.host-h.net
Completed
September 9 7:01 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 9 6:13 AM SAST
Emergency maintenance: 739 - Drive replacement : www17.jnb1.host-h.net
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Point of impact : www17.jnb1.host-h.net 196.22.132.17
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 9 6:30 AM SAST until September 9 7:00 AM SAST
Emergency maintenance: 741 - Drive replacement: www82.jnb2.host-h.net
Completed
September 9 6:45 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 9 6:21 AM SAST
Emergency maintenance: 741 - Drive replacement: www82.jnb2.host-h.net
  • Maintenance window: 30 min
  • Point of impact : www82.jnb2.host-h.net - 41.203.18.83
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 9 6:09 AM SAST until September 16 6:20 AM SAST
Emergency maintenance: 740 - www30.cpt3.host-h.net disk replacement
Completed
September 9 6:28 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 9 6:10 AM SAST
Emergency maintenance: 740 - www30.cpt3.host-h.net disk replacement
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
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