Network Status: See our current Network Status and any planned maintenance.

History

January 13 6:30 PM SAST until January 13 7:00 PM SAST

Planned maintenance: 1015 - sql3.cpt4.host-h.net

Completed

January 13 6:53 PM SAST

The scheduled maintenance has been completed.

Scheduled

January 13 11:01 AM SAST

Point of impact: 197.221.14.122
Maintenance window: 30 minutes
Attending: xneelo Engineers
Summary: Server Maintenance
Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.

Scheduled

January 13 11:00 AM SAST

Maintenance window: 30 minutes
Attending: xneelo Engineers
Summary: Server Maintenance
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

January 13 6:00 PM SAST until January 13 7:00 PM SAST

Planned maintenance: 1012 - Multiple Sql Servers

Completed

January 13 6:14 PM SAST

The scheduled maintenance has been completed.

Scheduled

January 13 10:02 AM SAST

Point of impact: 197.221.14.92, 197.221.1.42, 197.221.2.57, 197.221.1.14, 197.221.12.51, 197.221.10.202, 197.221.1.45
Maintenance window: 1 hr
Attending: xneelo Engineers
Summary: Server Relocation
Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.

Scheduled

January 13 9:52 AM SAST

Maintenance window: 1 hr
Attending: xneelo Engineers
Summary: Server Relocation
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

January 13 7:59 AM SAST until January 13 8:30 AM SAST

Emergency maintenance: 1007 - www17.cpt3.host-h.net - Unreachable

Completed

January 13 8:22 AM SAST

The scheduled maintenance has been completed.

Scheduled

January 13 8:01 AM SAST

Maintenance window: TBA
Attending: xneelo Engineers
Summary: Server unreachable - DC investigating
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

January 12 3:00 AM SAST until January 12 3:45 AM SAST

Planned maintenance: 1003 - Planned maintenance: .COM/.NET Registry Maintenance

Completed

January 12 9:03 AM SAST

The scheduled maintenance has been completed.

Scheduled

January 10 2:46 PM SAST

Maintenance window: 45 minutes
Attending: Registry Engineers
Symptoms: During the maintenance window availability checks, registrations, renewals and updates for .COM and .NET domains may not be available.

January 12 2:00 AM SAST until January 12 3:00 AM SAST

Planned maintenance: 1005 - Multiple Sql Server Relocation

Completed

January 12 2:31 AM SAST

The scheduled maintenance has been completed.

Scheduled

January 11 7:07 PM SAST

Point of impact: 197.221.0.248, 197.221.1.38, 197.221.12.58, 41.204.202.22, 197.221.1.44, 197.221.14.219, 197.221.1.45, 197.221.14.196, 197.221.12.56, 197.221.10.202, 197.221.10.204, 197.221.14.90, 197.221.1.39, 197.221.0.211, 197.221.0.212, 41.204.202.23, 197.221.0.67, 197.221.12.51, 197.221.12.34
Maintenance window: 1 hr
Attending: xneelo Engineers
Summary: Server Relocation
Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.

Scheduled

January 11 6:58 PM SAST

Maintenance window: 1 hr
Attending: xneelo Engineers
Summary: Server Relocation
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

January 12 12:30 AM SAST until January 12 6:00 AM SAST

Planned maintenance: 1001 - Cape Town Data Centre move - 12 January 2025 (batch 3)

Completed

January 12 4:00 AM SAST

The scheduled maintenance has been completed.

Scheduled

January 8 12:02 PM SAST

Maintenance window: 5hr 30min
Attending: xneelo Engineers
Summary:

Update 00:44 - The shutdown of servers has been initiated and relocation to the new data centre will commence shortly. 02:08 - The servers have arrived at the new data centre and will be connected soon. 03:58 - The relocation of the servers affected during this session has been successfully completed and is back online.The following servers will be unavailable due to the relocation of our Cape Town Data Centre: dedi263.cpt3.host-h.net dedi404.cpt3.host-h.net dedi97.cpt2.host-h.net www38.cpt2.host-h.net dedi264.cpt3.host-h.net www48.cpt1.host-h.net www8.cpt2.host-h.net www49.cpt1.host-h.net www50.cpt1.host-h.net dedi344.cpt3.host-h.net www20.cpt3.host-h.net www30.cpt2.host-h.net www64.cpt3.host-h.net dedi273.cpt3.host-h.net dedi411.cpt3.host-h.net dedi71.cpt1.host-h.net dedi39.cpt3.host-h.net www14.cpt3.host-h.net dedi42.cpt3.host-h.net dedi43.cpt3.host-h.net www15.cpt3.host-h.net www62.cpt3.host-h.net www63.cpt3.host-h.net dedi174.cpt3.host-h.net www21.cpt3.host-h.net dedi60.cpt3.host-h.net dedi171.cpt2.host-h.net www23.cpt3.host-h.net www25.cpt3.host-h.net www22.cpt3.host-h.net dedi62.cpt3.host-h.net www26.cpt3.host-h.net

Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/

January 11 11:15 PM SAST until January 12 6:00 AM SAST

Planned maintenance: 1000 - Cape Town Data Centre move - 11 January 2025 (batch 2)

Completed

January 12 1:10 AM SAST

The scheduled maintenance has been completed.

Scheduled

January 8 11:58 AM SAST

Maintenance window: 6hr 45min
Attending: xneelo Engineers
Summary:

Update 23:12 - The shutdown of servers has been initiated and relocation to the new data centre will commence shortly. 00:36 - The servers have arrived at the new data centre and will be connected soon. 01:09 - The relocation of the servers affected during this session has been successfully completed and is back online.The following servers will be unavailable due to the relocation of our Cape Town Data Centre: dedi150.cpt1.host-h.net dedi155.cpt1.host-h.net dedi153.cpt1.host-h.net dedi163.cpt1.host-h.net dedi350.cpt3.host-h.net www56.cpt2.host-h.net dedi313.cpt3.host-h.net dedi335.cpt3.host-h.net dedi154.cpt1.host-h.net dedi121.cpt1.host-h.net dedi323.cpt3.host-h.net dedi213.cpt2.host-h.net dedi204.cpt2.host-h.net dedi51.cpt3.host-h.net dedi52.cpt3.host-h.net dedi53.cpt3.host-h.net www19.cpt3.host-h.net www24.cpt3.host-h.net dedi56.cpt3.host-h.net www11.cpt1.host-h.net dedi48.cpt3.host-h.net www17.cpt3.host-h.net dedi49.cpt3.host-h.net dedi50.cpt3.host-h.net www18.cpt3.host-h.net dedi175.cpt3.host-h.net dedi46.cpt3.host-h.net www16.cpt3.host-h.net dedi454.cpt3.host-h.net dedi162.cpt2.host-h.net dedi45.cpt3.host-h.net dedi229.cpt3.host-h.net dedi226.cpt3.host-h.net

Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/

January 11 10:00 PM SAST until January 12 6:00 AM SAST

Planned maintenance: 999 - Cape Town Data Centre move - 11 January 2025 (batch 1)

Completed

January 11 11:39 PM SAST

The scheduled maintenance has been completed.

Scheduled

January 8 11:55 AM SAST

Maintenance window: 8 hr
Attending: xneelo Engineers
Summary:

Update 22:00 - The shutdown of servers has been initiated and relocation to the new data centre will commence shortly. 23:00 - The servers have arrived at the new data centre and will be connected soon. 23:37 - The relocation of the servers affected during this session has been successfully completed and is back online.The following servers will be unavailable due to the relocation of our Cape Town Data Centre: dedi255.cpt3.host-h.net dedi252.cpt3.host-h.net dedi74.cpt1.host-h.net dedi13.cpt2.host-h.net dedi86.cpt1.host-h.net dedi278.cpt1.host-h.net dedi276.cpt1.host-h.net dedi408.cpt3.host-h.net dedi440.cpt3.host-h.net dedi147.cpt2.host-h.net dedi101.cpt1.host-h.net dedi103.cpt1.host-h.net dedi271.cpt3.host-h.net dedi302.cpt3.host-h.net dedi336.cpt3.host-h.net dedi241.cpt3.host-h.net dedi348.cpt3.host-h.net dedi242.cpt3.host-h.net dedi243.cpt3.host-h.net dedi122.cpt1.host-h.net dedi424.cpt3.host-h.net dedi125.cpt1.host-h.net dedi140.cpt1.host-h.net dedi409.cpt3.host-h.net dedi201.cpt1.host-h.net dedi109.cpt1.host-h.net dedi97.cpt1.host-h.net dedi447.cpt3.host-h.net

Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/

January 11 8:43 PM SAST until January 18 11:14 AM SAST

Emergency maintenance: 1004 - German Backup Server Unresponsive

Completed

January 11 11:33 AM SAST

The scheduled maintenance has been completed.

Scheduled

January 11 11:19 AM SAST

Maintenance window: 2 hrs
Attending: xneelo Engineers
Summary: German backup server is currently experiencing downtime. Customers hosting on German servers will be unable to use the xneelo Restore Tool during this time.
Symptoms: Website and email restores will not be possible during the maintenance window.

January 11 7:45 PM SAST until January 18 8:45 PM SAST

Emergency maintenance: 1006 - Emergency maintenance: switch3-row4.cpt4

Completed

January 11 8:30 PM SAST

The scheduled maintenance has been completed.

Scheduled

January 11 8:28 PM SAST

Maintenance window: Resolved
Attending: xneelo Engineers
Summary: switch3-row4.cpt4 briefly went offline and functionality was restored
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

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