Incident History

History

January 11 12:30 AM SAST until January 11 6:00 AM SAST
Planned maintenance: 998 - Cape Town Data Centre move - 11 January 2025 (batch 3)
Completed
January 11 2:44 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 8 11:44 AM SAST
  • Maintenance window: 5hr 30min
  • Attending: xneelo Engineers
  • Summary:
Update 00:45 - The shutdown of servers has been initiated and relocation to the new data centre will begin shortly. 01:50 - The servers have arrived at the new data center and will be connected soon. 02:40 - Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected websites will now be reachable again.The following servers will be unavailable due to the relocation of our Cape Town Data Centre:dedi222.cpt3.host-h.net dedi271.cpt1.host-h.net dedi261.cpt3.host-h.net dedi139.cpt1.host-h.net dedi6.cpt1.host-h.net dedi238.cpt3.host-h.net dedi239.cpt3.host-h.net dedi354.cpt3.host-h.net dedi352.cpt3.host-h.net dedi231.cpt3.host-h.net dedi326.cpt3.host-h.net dedi232.cpt3.host-h.net dedi427.cpt3.host-h.net dedi251.cpt3.host-h.net dedi13.cpt1.host-h.net dedi70.cpt1.host-h.net dedi18.cpt1.host-h.net dedi245.cpt3.host-h.net dedi110.cpt1.host-h.net dedi397.cpt3.host-h.net dedi398.cpt3.host-h.net dedi370.cpt3.host-h.net dedi292.cpt3.host-h.net
January 10 11:15 PM SAST until January 11 6:00 AM SAST
Planned maintenance: 997 - Cape Town Data Centre move - 10 January 2025 (batch 2)
Completed
January 11 1:37 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 8 11:39 AM SAST
  • Maintenance window: 6hr 45min
  • Attending: xneelo Engineers
  • Summary:
Update 23:30 - The shutdown of servers has been initiated and relocation to the new data centre will begin shortly. 00:40 - The servers have arrived at the new data center and will be connected soon. 01:35 - Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected websites will now be reachable again.The following servers will be unavailable due to the relocation of our Cape Town Data Centre: dedi26.cpt1.host-h.net www61.cpt3.host-h.net www5.cpt2.host-h.net dedi163.cpt3.host-h.net dedi164.cpt3.host-h.net www58.cpt3.host-h.net dedi266.cpt1.host-h.net www60.cpt3.host-h.net dedi284.cpt3.host-h.net dedi169.cpt3.host-h.net dedi159.cpt2.host-h.net dedi96.cpt1.host-h.net dedi94.cpt1.host-h.net dedi90.cpt1.host-h.net dedi39.cpt1.host-h.net dedi253.cpt3.host-h.net dedi118.cpt1.host-h.net dedi254.cpt3.host-h.net dedi381.cpt3.host-h.net dedi249.cpt3.host-h.net dedi273.cpt1.host-h.net dedi418.cpt3.host-h.net dedi9.cpt1.host-h.net dedi89.cpt1.host-h.net dedi22.cpt1.host-h.net dedi272.cpt3.host-h.net dedi260.cpt3.host-h.net dedi333.cpt3.host-h.net dedi34.cpt1.host-h.net
January 10 10:00 PM SAST until January 11 6:00 AM SAST
Planned maintenance: 996 - Cape Town Data Centre move - 10 January 2025 (batch 1)
Completed
January 11 12:04 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 8 11:33 AM SAST
  • Maintenance window: 8 hr
  • Attending: xneelo Engineers
  • Summary:
Update 22:00 - The shutdown of servers has been initiated and relocation to the new data centre will begin shortly. 23:10 - The servers have arrived at the new data center and will be connected soon. 00:02 - Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected websites will now be reachable again.The following servers will be unavailable due to the relocation of our Cape Town Data Centre: dedi98.cpt3.host-h.net dedi99.cpt3.host-h.net dedi100.cpt3.host-h.net www41.cpt3.host-h.net dedi110.cpt3.host-h.net dedi112.cpt3.host-h.net www47.cpt2.host-h.net www44.cpt3.host-h.net dedi115.cpt3.host-h.net dedi116.cpt3.host-h.net www46.cpt2.host-h.net dedi407.cpt3.host-h.net www32.cpt2.host-h.net dedi132.cpt3.host-h.net dedi439.cpt3.host-h.net dedi135.cpt3.host-h.net dedi136.cpt3.host-h.net dedi110.cpt2.host-h.net dedi172.cpt3.host-h.net dedi139.cpt3.host-h.net www50.cpt3.host-h.net www51.cpt3.host-h.net www52.cpt3.host-h.net www41.cpt2.host-h.net dedi206.cpt3.host-h.net dedi157.cpt3.host-h.net dedi37.cpt3.host-h.net www57.cpt3.host-h.net www40.cpt2.host-h.net dedi168.cpt1.host-h.net
January 9 12:30 AM SAST until January 9 6:00 AM SAST
Planned maintenance: 993 - Cape Town Data Centre move - 09 January 2025
Completed
January 9 5:02 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 6 11:59 AM SAST
  • Maintenance window: 5hr 30min
  • Attending: xneelo Engineers
  • Summary: The following servers will be unavailable due to the relocation of our Cape Town Data Centre:
dedi73.cpt3.host-h.net dedi196.cpt3.host-h.net www55.cpt3.host-h.net dedi382.cpt3.host-h.net dedi339.cpt3.host-h.net www59.cpt3.host-h.net www56.cpt3.host-h.net dedi112.cpt1.host-h.net dedi182.cpt3.host-h.net dedi183.cpt3.host-h.net dedi265.cpt3.host-h.net dedi66.cpt2.host-h.net www66.cpt3.host-h.net www67.cpt3.host-h.net www37.cpt2.host-h.net dedi137.cpt2.host-h.net dedi77.cpt3.host-h.net dedi76.cpt3.host-h.net dedi79.cpt3.host-h.net dedi87.cpt2.host-h.net www32.cpt3.host-h.net www35.cpt2.host-h.net dedi111.cpt3.host-h.net dedi268.cpt1.host-h.net www33.cpt3.host-h.net dedi260.cpt1.host-h.net dedi131.cpt1.host-h.net dedi109.cpt3.host-h.net www43.cpt3.host-h.net dedi86.cpt3.host-h.net dedi87.cpt3.host-h.net dedi275.cpt1.host-h.net dedi96.cpt3.host-h.net dedi449.cpt3.host-h.net www40.cpt3.host-h.net
January 8 11:15 PM SAST until January 9 6:00 AM SAST
Planned maintenance: 992 - Cape Town Data Centre move - 08 January 2025
Completed
January 9 2:55 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 6 11:56 AM SAST
  • Maintenance window: 6hr 45min
  • Attending: xneelo Engineers
  • Summary: The following servers will be unavailable due to the relocation of our Cape Town Data Centre:
dedi91.cpt3.host-h.net www36.cpt3.host-h.net dedi93.cpt3.host-h.net dedi44.cpt1.host-h.net www37.cpt3.host-h.net www65.cpt3.host-h.net dedi102.cpt3.host-h.net www38.cpt3.host-h.net www39.cpt3.host-h.net www45.cpt3.host-h.net dedi118.cpt3.host-h.net www36.cpt1.host-h.net www1.cpt2.host-h.net www46.cpt3.host-h.net dedi334.cpt3.host-h.net dedi123.cpt3.host-h.net dedi34.cpt3.host-h.net dedi125.cpt3.host-h.net www47.cpt3.host-h.net dedi267.cpt3.host-h.net www48.cpt3.host-h.net www49.cpt3.host-h.net dedi265.cpt1.host-h.net dedi160.cpt2.host-h.net www53.cpt3.host-h.net www54.cpt3.host-h.net dedi198.cpt3.host-h.net dedi148.cpt3.host-h.net dedi149.cpt3.host-h.net dedi150.cpt3.host-h.net
January 8 10:00 PM SAST until January 9 6:00 AM SAST
Planned maintenance: 991 - Cape Town Data Centre move - 08 January 2025
Completed
January 9 12:48 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 6 10:58 AM SAST
  • Maintenance window: 8 hr
  • Attending: xneelo Engineers
  • Summary: The following servers will be unavailable due to the relocation of our Cape Town Data Centre:
dedi451.cpt3.host-h.net dedi66.cpt3.host-h.net www3.cpt2.host-h.net dedi104.cpt3.host-h.net dedi399.cpt3.host-h.net www29.cpt3.host-h.net www30.cpt3.host-h.net www42.cpt3.host-h.net www44.cpt2.host-h.net www7.cpt2.host-h.net dedi75.cpt3.host-h.net www31.cpt3.host-h.net dedi174.cpt2.host-h.net dedi132.cpt2.host-h.net dedi130.cpt2.host-h.net dedi183.cpt2.host-h.net www49.cpt2.host-h.net dedi172.cpt2.host-h.net dedi353.cpt3.host-h.net www34.cpt3.host-h.net dedi178.cpt3.host-h.net www35.cpt3.host-h.net
January 7 10:00 PM SAST until January 7 10:30 PM SAST
Planned maintenance: 995 - Memory (RAM) & HDD swap, www110.nur4.host-h.net (85.10.213.46)
Completed
January 7 10:23 PM SAST
The scheduled maintenance has been completed.
Scheduled
January 6 6:24 PM SAST
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: Faulty RAM swap
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
January 6 6:15 AM SAST until January 6 6:45 AM SAST
Emergency maintenance: 990 - Drive replacement : www92.jnb2.host-h.net (41.203.18.241) & www511.jnb3.host-h.net (129.232.136.65)
Completed
January 6 6:36 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 6 6:10 AM SAST
  • Maintenance window: 30
  • Attending: xneelo Engineers
  • Summary: disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
January 5 6:30 AM SAST until January 5 7:00 AM SAST
Planned maintenance: 989 - Hardware Replacement - www107.jnb2.host-h.net
Completed
January 5 6:47 AM SAST
The scheduled maintenance has been completed.
Scheduled
January 3 9:22 AM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
January 3 6:15 AM SAST until January 3 9:15 AM SAST
Planned maintenance: 987 - Relocation of CPT2 and CPT3 backup servers
Completed
January 3 10:31 PM SAST
The scheduled maintenance has been completed.
Scheduled
January 2 5:02 PM SAST
  • Maintenance window: 3 hr
  • Attending: xneelo Engineers
  • Summary: Backup and restore functionality will be unavailable for all of our CPT2 and CPT3 hosted servers.
  • Symptoms: The backup and restore functionality for hosts currently within the CPT2 and CPT3 locations of our Cape Town Datacenter will be unavailable.
← Back to current status