Incident History

History

April 14 6:00 PM SAST until April 14 6:30 PM SAST
Planned maintenance: 1284 - sql15.cpt3.host-h.net
Completed
April 14 6:11 PM SAST
The scheduled maintenance has been completed.
Scheduled
April 14 11:28 AM SAST
  • Point of imapct: 197.221.14.219
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Server Maintenance
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Scheduled
April 14 11:27 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Server Maintenance
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 14 7:59 AM SAST until April 14 2:00 PM SAST
Emergency maintenance: 1279 - Restores Unavailable on some servers
Completed
April 14 1:38 PM SAST
The scheduled maintenance has been completed.
Scheduled
April 14 8:01 AM SAST
  • Maintenance window: 5 hr
  • Attending: xneelo Engineers
  • Summary: We are needing to do an emergency hardware and file system check on some of our backup servers. The following servers will not have any backups or restores available until this is complete: dedi118.flk1.host-h.net dedi177.flk1.host-h.net dedi22.flk1.host-h.net dedi310.flk1.host-h.net dedi449.flk1.host-h.net dedi54.flk1.host-h.net dedi712.flk1.host-h.net dedi717.flk1.host-h.net dedi719.flk1.host-h.net dedi721.flk1.host-h.net dedi723.flk1.host-h.net dedi725.flk1.host-h.net dedi729.flk1.host-h.net dedi730.flk1.host-h.net dedi731.flk1.host-h.net dedi732.flk1.host-h.net dedi736.flk1.host-h.net dedi737.flk1.host-h.net dedi738.flk1.host-h.net dedi739.flk1.host-h.net dedi741.flk1.host-h.net dedi743.flk1.host-h.net dedi747.flk1.host-h.net www30.flk1.host-h.net www41.flk1.host-h.net
  • Symptoms: Some restores or backups may be unavailable during this time.
April 14 6:00 AM SAST until April 14 7:00 AM SAST
Planned maintenance: 1278 - www9.cpt3.host-h.net, www76.cpt1.host-h.net and www67.cpt1.host-h.net:
Completed
April 14 7:14 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 14 5:31 AM SAST
  • Point of impact 197.221.14.9, 196.40.97.179 and 196.40.97.167
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 13 6:30 AM SAST until April 13 7:00 AM SAST
Planned maintenance: 1271 - Drive Maintenance - www56.jnb2.host-h.net
Completed
April 13 6:46 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 10 7:03 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 12
www40.cpt3.host-h.net - Unavailable
Resolved
April 12 9:18 PM SAST
The server was re-booted and services are accessible again
Investigating
April 12 8:54 PM SAST
The server is unresponsive. Services such as email and websites on the server will be unavailable during the investigation window.
April 12 7:00 AM SAST until April 12 7:30 AM SAST
Planned maintenance: 1276 - www67.cpt1.host-h.net disk maintenance
Completed
April 12 7:09 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 11 2:00 PM SAST
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 12 6:30 AM SAST until April 12 7:00 AM SAST
Planned maintenance: 1275 - www30.cpt2.host-h.net hardware upgrade 2nd phase
Completed
April 12 6:44 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 11 1:58 PM SAST
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: hardware upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 12 6:30 AM SAST until April 12 7:00 AM SAST
Planned maintenance: 1270 - Drive maintenance - www56.jnb2.host-h.net
Completed
April 12 6:43 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 10 6:58 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Disk upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 11 6:30 AM SAST until April 11 7:00 AM SAST
Planned maintenance: 1269 - www30.cpt2.host-h.net
Completed
April 11 6:42 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 10 5:17 PM SAST
  • Point of impact 41.204.202.30
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 10 3:00 AM SAST until April 10 7:00 AM SAST
Planned maintenance: 1254 - .TV Registry Maintenance
Completed
April 10 8:33 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 8 4:25 PM SAST
  • Maintenance window: 4 hours
  • Attending: Registry Engineers
  • Symptoms: During the maintenance window, availability checks, registrations, renewals and updates for .tv domains may not be available.
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