Incident History

History

March 27 8:00 AM SAST until March 27 1:00 PM SAST
Planned maintenance: 1226 - Cloud Dashboard Maintenance
Completed
March 28 7:21 AM SAST
The scheduled maintenance has been completed.
Scheduled
March 25 8:39 AM SAST
  • Maintenance window: 5 hr
  • Attending: xneelo Engineers
  • Summary: Our engineers will be conducting maintenance to upgrade the platform that manages the Cloud Dashboard.
  • Symptoms: The Cloud Dashboard will not be accessible during the maintenance period. Cloud instances should remain active and be unaffected by the maintenance.
March 27 6:30 AM SAST until March 27 7:00 AM SAST
Planned maintenance: 1229 - www13.cpt3.host-h.net
Completed
March 27 6:39 AM SAST
The scheduled maintenance has been completed.
Scheduled
March 26 8:39 AM SAST
  • Point of impact: 197.221.14.13
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware Upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
March 26 8:39 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware Upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
March 26 6:30 AM SAST until March 26 7:00 AM SAST
Planned maintenance: 1224 - www13.cpt1.host-h.net
Completed
March 26 6:59 AM SAST
The scheduled maintenance has been completed.
Scheduled
March 24 1:41 PM SAST
  • Point of impact: 197.221.2.13
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware Upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
March 24 1:40 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware Upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
March 26 6:00 AM SAST until March 26 7:00 AM SAST
Planned maintenance: 1225 - Multiple Shared server maintenance - www83.jnb2.host-h.net, www108.jnb2.host-h.net, www503.jnb1.host-h.net, www113.jnb2.host-h.net Upgrade
Completed
March 26 6:33 AM SAST
The scheduled maintenance has been completed.
Scheduled
March 24 3:49 PM SAST
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: CPU upgrade for the following servers www83.jnb2.host-h.net www108.jnb2.host-h.net www503.jnb1.host-h.net www113.jnb2.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
March 25 9:00 PM SAST until March 26 1:00 AM SAST
Planned maintenance: 1227 - Managed server patching
Completed
March 25 10:14 PM SAST
The scheduled maintenance has been completed.
Scheduled
March 25 12:51 PM SAST
  • Maintenance window: 4 hours
  • Attending: xneelo Engineers
  • Summary: Managed server security patching
  • Symptoms: Websites hosted on the affected server will be briefly inaccessible during the maintenance window.
March 25 5:00 PM SAST until March 25 6:00 PM SAST
Planned maintenance: 1228 - Canary server patching
Completed
March 25 5:21 PM SAST
The scheduled maintenance has been completed.
Scheduled
March 25 12:55 PM SAST
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: Canary server security patches
  • Symptoms: Websites hosted on the affected server will be briefly inaccessible during the maintenance window.
March 25 10:00 AM SAST until March 25 12:00 PM SAST
Planned maintenance: 1222 - .ONLINE, .SITE, .STORE, .TECH, .XYZ Registry Maintenance
Completed
March 25 12:04 PM SAST
The scheduled maintenance has been completed.
Scheduled
March 24 8:32 AM SAST
  • Maintenance window: 2 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window, availability checks, registrations, renewals, and updates for .online, .site, .store, .tech and, .xyz domains may not be available.
March 25 6:00 AM SAST until March 25 7:00 AM SAST
Planned maintenance: 1223 - Multiple Sql Servers
Completed
March 25 6:19 AM SAST
The scheduled maintenance has been completed.
Scheduled
March 24 11:34 AM SAST
  • Point of impact: 197.221.0.129 ; 197.221.12.77
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: Disk Replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Scheduled
March 24 11:33 AM SAST
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: Disk Replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
March 22 11:00 PM SAST until March 23 3:00 AM SAST
Planned maintenance: 1221 - .CC, .COM, .NET Registry Maintenance
Completed
March 23 3:05 AM SAST
The scheduled maintenance has been completed.
Scheduled
March 20 4:36 PM SAST
  • Maintenance window: 4 hours
  • Attending: Registry Engineers
  • Symptoms: During the maintenance window, availability checks, registrations, renewals, and updates for .cc, .com, .net domains may not be available.
March 20 5:00 PM SAST until March 20 9:00 PM SAST
Planned maintenance: 1201 - UPS maintenance at Samrand
Completed
March 20 6:11 PM SAST
The scheduled maintenance has been completed.
Completed
March 11 12:57 PM SAST
  • Maintenance window: 4 hours
  • Attending: xneelo Engineers
  • Summary: Routine maintenance on the UPS feeds.
  • Symptoms: No UPS power will be affected during the maintenance as only 1 UPS will be serviced at a time.
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