Incident History

History

December 14, 2024 6:30 AM SAST until December 14, 2024 7:00 AM SAST
Emergency maintenance: 967 - Drive replacement: sql22.jnb1.host-h.net
Completed
December 14, 2024 7:03 AM SAST
The scheduled maintenance has been completed.
Scheduled
December 13, 2024 6:39 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive swap
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 14, 2024 6:00 AM SAST until December 14, 2024 7:00 AM SAST
Planned maintenance: 962 - Hardware upgrade - Multiple shared server (www521.jnb1.host-h.net , www529.jnb1.host-h.net and www522.jnb1.host-h.net)
Completed
December 14, 2024 6:57 AM SAST
The scheduled maintenance has been completed.
Scheduled
December 12, 2024 11:13 AM SAST
  • Point of impact: 129.232.249.136,129.232.249.177 and 129.232.249.137
  • Maintenance window: 60 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
December 12, 2024 10:49 AM SAST
  • Maintenance window: 60 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 11, 2024 1:10 PM SAST until December 11, 2024 1:40 PM SAST
Emergency maintenance: 961 - www21.flk1.host-h.net - Unreachable
Completed
December 11, 2024 1:57 PM SAST
The scheduled maintenance has been completed.
Scheduled
December 11, 2024 1:12 PM SAST
  • Maintenance window: TBA
  • Attending: xneelo Engineers
  • Summary: Server unresponsive, technicians investigating
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 11, 2024 6:00 AM SAST until December 11, 2024 7:00 AM SAST
Planned maintenance: 956 - Multiple Shared Server Upgrades
Completed
December 11, 2024 7:12 AM SAST
The scheduled maintenance has been completed.
Scheduled
December 6, 2024 6:28 AM SAST
  • Point of Impact: 196.40.97.226 + 197.221.2.37
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: www80.cpt1.host-h.net www37.cpt1.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
December 6, 2024 6:27 AM SAST
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: www80.cpt1.host-h.net www37.cpt1.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 9, 2024 6:00 PM SAST until December 9, 2024 6:30 PM SAST
Planned maintenance: 960 - sql37.cpt3.host-h.net
Completed
December 9, 2024 6:20 PM SAST
The scheduled maintenance has been completed.
Scheduled
December 9, 2024 12:49 PM SAST
  • Point of impact
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
December 9, 2024 6:30 AM SAST until December 9, 2024 7:00 AM SAST
Planned maintenance: 955 - www100.cpt1.host-h.net
Completed
December 9, 2024 7:09 AM SAST
The scheduled maintenance has been completed.
Scheduled
December 6, 2024 6:16 AM SAST
  • Point of Impact: 197.221.2.227
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware Upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
December 6, 2024 6:15 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Hardware Upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 9, 2024 6:30 AM SAST until December 16, 2024 7:00 AM SAST
Emergency maintenance: 959 - Hard Disk replacement - JNB-DC
Completed
December 9, 2024 7:04 AM SAST
The scheduled maintenance has been completed.
Scheduled
December 9, 2024 6:01 AM SAST
  • Maintenance window: 30 Mins.
  • Attending: xneelo Engineers
  • Summary: Emergency maintenance will be required on the following Shared Hosting servers: www85.jnb2.host-h.net www427.jnb1.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 8, 2024 6:00 AM SAST until December 8, 2024 7:00 AM SAST
Planned maintenance: 957 - Multiple Shared Server Upgrades
Completed
December 8, 2024 6:44 AM SAST
The scheduled maintenance has been completed.
Scheduled
December 6, 2024 11:18 AM SAST
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: www62.jnb2.host-h.net www519.jnb1.host-h.net www426.jnb1.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 6, 2024 8:00 PM SAST until December 6, 2024 9:00 PM SAST
Emergency maintenance: 958 - www24.cpt3.host-h.net unreachable
Completed
December 6, 2024 9:57 PM SAST
The scheduled maintenance has been completed.
Scheduled
December 6, 2024 8:05 PM SAST
  • Maintenance window: 1 hour
  • Attending: xneelo Engineers
  • Summary: The server is currently unavailable.
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
December 6, 2024 5:30 AM SAST until December 6, 2024 7:30 AM SAST
Planned maintenance: 953 - Planned maintenance: Switch maintenance for DE servers
Completed
December 11, 2024 12:39 PM SAST
The scheduled maintenance has been completed.
Scheduled
December 5, 2024 8:54 AM SAST
  • Maintenance window: 2 hours
  • Attending: xneelo Engineers
  • Summary: Our server administrators are performing switch maintenance on the servers.
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
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