Incident History
History
April 26 6:00 AM SAST until April 26 7:00 AM SASTPlanned maintenance: 1327 - www61.cpt1.host-h.net and www83.cpt1.host-h.net
Completed
April 26 7:13 AM SAST
Scheduled
April 25 3:19 PM SAST
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: Server maintenance
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1306 - Routine service on STS 3, 4 and 5 - Samrand Data Centre
Completed
April 25 8:09 AM SAST
Scheduled
April 17 8:52 AM SAST
- Maintenance window: 4 hours
- Attending: xneelo Engineers
- Summary: Maintenance service routine on STS units
- Symptoms: No impact as all IT Infrastructure will be fed by UPS power.
Planned maintenance: 1326 - www23.cpt4.host-h.net
Completed
April 23 6:40 AM SAST
Scheduled
April 22 2:01 PM SAST
- Point of impact 197.221.14.69
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Disk replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
April 22 2:00 PM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Disk replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1325 - Software updates
Completed
April 22 10:24 PM SAST
Scheduled
April 22 1:41 PM SAST
- Maintenance window: 3 hours
- Attending: xneelo Engineers
- Summary: Managed Server software updates.
- Symptoms: Website services may be briefly interrupted during the maintenance window.
Planned maintenance: 1308 - Routine service on STS 1, 2 and 6 - Samrand Data Centre
Completed
April 23 8:51 AM SAST
Scheduled
April 17 8:55 AM SAST
- Maintenance window: 4 hours
- Attending: xneelo Engineers
- Summary: Maintenance service routine on STS units
- Symptoms: No impact as all IT Infrastructure will be fed by UPS power.
Emergency maintenance: 1323 - www53.cpt1.host-h.net
Completed
April 23 6:42 AM SAST
Scheduled
April 21 9:58 AM SAST
- Point of impact: 196.40.97.153
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Disk Replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
April 21 9:57 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Disk Replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Emergency maintenance: 1322 - www79.jnb2.host-h.net - emergency maintenance
Completed
April 21 10:31 AM SAST
Scheduled
April 21 9:57 AM SAST
- Maintenance window: 1 Hour
- Attending: xneelo Engineers
- Summary: drive replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Emergency maintenance: 1321 - Disk maintenance - www89.jnb2.host-h.net
Completed
April 20 11:27 AM SAST
Scheduled
April 20 11:09 AM SAST
- Maintenance window: 30 Min
- Attending: xneelo Engineers
- Summary: Disk replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1320 - sql6.cpt2.host-h.net
Completed
April 19 7:12 AM SAST
Scheduled
April 17 5:23 PM SAST
- Point of impact: 41.204.202.22
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Maintenance
- Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
Scheduled
April 17 5:22 PM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Maintenance
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1319 - www22.cpt3.host-h.net
Completed
April 19 6:45 AM SAST
Scheduled
April 17 5:19 PM SAST
- Point of impact: 197.221.14.22
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Maintenance
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
April 17 5:19 PM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Maintenance
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.