Incident History
History
April 2 6:00 AM SAST until April 2 6:30 AM SASTPlanned maintenance: 1239 - Hardware upgrade - www117.jnb2.host-h.net and www15.jnb2.host-h.net
Completed
April 2 6:43 AM SAST
Scheduled
April 1 12:26 PM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Second disk upgrades.
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1240 - Managed server patching
Completed
April 1 10:24 PM SAST
Scheduled
April 1 3:29 PM SAST
- Maintenance window: 4 hours
- Attending: xneelo Engineers
- Summary: Managed server security patching
- Symptoms: Websites and FTP/SSH connections on the affected servers may be briefly inaccessible during the maintenance window.
Emergency maintenance: 1238 - Hardware upgrade - www117.jnb2.host-h.net and www15.jnb2.host-h.net
Completed
April 1 7:40 PM SAST
Scheduled
April 1 12:23 PM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Full hardware upgrade including disks : motherboard, CPU, RAM and disks.
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1236 - sql12.cpt2.host-h.net disk replacment
Completed
April 1 6:16 PM SAST
Scheduled
April 1 11:10 AM SAST
- Maintenance window: 30 min
- Attending: xneelo Engineers
- Summary: disk replacement
- Symptoms: Databases hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1235 - www41.cpt1.host-h.net hardware upgrade
Completed
April 2 8:03 AM SAST
Scheduled
April 1 11:05 AM SAST
- Maintenance window: 30 min
- Attending: xneelo Engineers
- Summary: Hardware upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1234 - Canary server patching
Completed
March 31 9:06 PM SAST
Scheduled
March 31 2:47 PM SAST
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: Canary server security patching
- Symptoms: Websites and services hosted on the affected server may be briefly inaccessible during the maintenance window.
Emergency maintenance: 1233 - Drive replacement: www403.jnb1.host-h.net
Completed
March 31 7:12 AM SAST
Scheduled
March 31 6:29 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Drive replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1232 - www33.cpt2.host-h.net
Completed
March 30 6:38 AM SAST
Scheduled
March 28 4:16 PM SAST
- Point of impact: 41.204.202.33
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
March 28 4:15 PM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1230 - Multiple Shared server maintenance - www462.jnb1.host-h.net www510.jnb1.host-h.net www98.jnb2.host-h.net www101.jnb2.host-h.net www539.jnb1.host-h.net
Completed
March 30 6:49 AM SAST
Scheduled
March 28 11:29 AM SAST
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: CPU upgrade for the following servers www462.jnb1.host-h.net www510.jnb1.host-h.net www98.jnb2.host-h.net www101.jnb2.host-h.net www539.jnb1.host-h.net
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1231 - www18.cpt4.host-h.net
Completed
March 29 6:44 AM SAST
Scheduled
March 28 11:35 AM SAST
- Point of impact: 197.221.14.109
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
March 28 11:34 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Hardware Upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.