Current network status and maintenance

Current network status and maintenance

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Incident history

Dec 2024 - Feb 2025

February 2025

Feb 28

12:00 PM - 12:21 PM SAST (21min duration)

Emergency maintenance: 1173 - www418.jnb1.host-h.net Ram and Fan replacement

The scheduled maintenance has been completed.

2 updates
Feb 28

10:30 AM - 10:41 AM SAST (12min duration)

Emergency maintenance: 1169 - www77.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Feb 28

6:00 AM - 6:22 AM SAST (22min duration)

Planned maintenance: 1167 - sql1.jnb3.host-h.net Drive Upgrade

The scheduled maintenance has been completed.

2 updates
Feb 27

6:40 AM - 7:06 AM SAST (26min duration)

Emergency maintenance: 1166 - Drive replacement: sql1.jnb3.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 26

6:00 AM - 6:30 AM SAST (30min duration)

Planned maintenance: 1162 - Drive replacement: www84.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 25

10:00 PM - Feb 26 12:00 AM SAST (2h duration)

Planned maintenance: 1155 - Cape Town Data Centre - Automatic Transfer Switch Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 25

9:00 PM - 11:58 PM SAST (2h 58min duration)

Planned maintenance: 1159 - Software updates

The scheduled maintenance has been completed.

2 updates
Feb 25

6:00 PM - 9:30 PM SAST (3h 30min duration)

Planned maintenance: 1154 - .ME Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 25

2:08 PM - Feb 26 6:55 AM SAST (16h 48min duration)

Planned maintenance: 1164 - www19.cpt4.host-h.net and www43.cpt3.host-h.net hardware upgrades

The scheduled maintenance has been completed.

2 updates
Feb 25

9:52 AM - 10:13 AM SAST (21min duration)

Emergency maintenance: 1160 - www42.cpt3.host-h.net disk replacement

The scheduled maintenance has been completed.

2 updates
Feb 25

6:30 AM - 6:41 AM SAST (11min duration)

Planned maintenance: 1157 - www2.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Feb 25

6:00 AM - 6:09 AM SAST (9min duration)

Planned maintenance: 1156 - www42.cpt3.host-h.net

The scheduled maintenance has been completed.

3 updates
Feb 24

6:30 AM - 6:50 AM SAST (20min duration)

Emergency maintenance: 1153 - Drive maintenance - www7.jnb1.host-h.net (196.22.132.7)

The scheduled maintenance has been completed.

2 updates
Feb 23

6:30 AM - 6:48 AM SAST (18min duration)

Planned maintenance: 1147 - Hardware upgrade 2nd phase - www10.jnb1.host-h.net (196.22.132.10)

The scheduled maintenance has been completed.

2 updates
Feb 22

4:30 AM - 4:58 AM SAST (29min duration)

Planned maintenance: 1146 - Hardware upgrade 1st phase - www10.jnb1.host-h.net (196.22.132.10)

The scheduled maintenance has been completed.

2 updates
Feb 21

7:21 PM - Feb 28 7:21 PM SAST (7d duration)

Planned maintenance: 1151 - Cape Town Data Centre Uplink Migration

The scheduled maintenance has been completed.

2 updates
Feb 20

11:55 AM - Feb 21 1:42 PM SAST (1d 1h 48min duration)

Cape Town services unavailable

We are currently experiencing network issues in our Cape Town data centre, impacting Webmail, email and website/database services for hosted domains. This may result in intermittent service disruptions. Our engineers are actively investigating the issue.

3 updates
Impacted:
xneelo Control Panel
konsoleH
Webmail
Restructures
Feb 20

6:23 AM - 6:41 AM SAST (18min duration)

Planned maintenance: 1138 - sql28.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 19

9:00 PM - Feb 20 8:00 AM SAST (11h duration)

Planned maintenance: 1135 - Cape Town Data Centre Uplink Migration

Following connection issues during the maintenance window, the migration has been put on hold and will be rescheduled.

We will inform customers as soon as the new migration date has been confirmed.

Please accept our sincere apologies for the inconvenience caused during this time.

2 updates
Feb 19

7:00 AM - 10:00 AM SAST (3h duration)

Planned maintenance: 1130 - .EU Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 18

9:05 PM - 9:05 PM SAST (0min duration)

Cape Town Data Centre outage

We are currently experiencing an outage in our Cape Town Data Centre which is affecting hosting and infrastructure servers.

Customers may experience errors connecting to Webmail, mail delivery delays, and some websites being inaccessible.

Our technicians are investigating.

1 update
Feb 18

6:00 PM - 8:00 PM SAST (2h duration)

Planned maintenance: 1124 - .APP Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 18

6:00 AM - 6:26 AM SAST (27min duration)

Planned maintenance: 1126 - Drive maintenance - sql13.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 17

6:30 AM - 7:00 AM SAST (30min duration)

Emergency maintenance: 1129 - Drive maintenance - www5.jnb1.host-h.net (196.22.132.5) & www79.jnb2.host-h.net (41.203.18.79)

The scheduled maintenance has been completed.

2 updates
Feb 17

6:30 AM - 7:00 AM SAST (30min duration)

Emergency maintenance: 1125 - Drive maintenance - sql13.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 17

6:13 AM - 7:13 AM SAST (1h duration)

Planned maintenance: 1128 - www18.cpt4.host-h.net and www55.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 16

1:27 PM - 2:30 PM SAST (1h 3min duration)

Delays with .co.za domain registration and renewals

Customers might receive a notice regarding their domain renewals not being successful and that the domain is currently in "PendingDelete".

Customers can safely ignore this email and rest assured that their domains will be renewed successfully.

2 updates
Impacted:
Domain administration
Feb 15

8:00 PM - Feb 16 12:00 AM SAST (4h duration)

Planned maintenance: 1123 - Card Payment Portal Maintenance (Payfast)

The scheduled maintenance has been completed.

2 updates
Feb 15

12:30 AM - 6:00 AM SAST (5h 30min duration)

Planned maintenance: 1114 - Cape Town Data Centre move - 14 February 2025 (batch 3)

The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Feb 14

11:15 PM - Feb 15 4:01 AM SAST (4h 47min duration)

Planned maintenance: 1113 - Cape Town Data Centre move - 14 February 2025 (batch 2)

The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Feb 14

10:00 PM - Feb 15 2:09 AM SAST (4h 9min duration)

Planned maintenance: 1112 - Cape Town Data Centre move - 14 February 2025 (batch 1)

The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Feb 14

6:30 AM - 7:00 AM SAST (30min duration)

Planned maintenance: 1121 - www71.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Feb 13

9:00 PM - 10:45 PM SAST (1h 46min duration)

Planned maintenance: 1120 - Security Patch

The scheduled maintenance has been completed.

2 updates
Feb 13

9:00 PM - Feb 14 12:30 AM SAST (3h 30min duration)

Planned maintenance: 1111 - Self-Managed network routing migration on 13 February 2025

The scheduled maintenance has been completed.

2 updates
Feb 13

6:00 PM - 8:00 PM SAST (2h duration)

Planned maintenance: 1109 - Cape Town Preventative Fibre Maintenance

The scheduled maintenance has been completed.

3 updates
Feb 13

4:17 PM - Feb 19 12:41 PM SAST (5d 20h 24min duration)

Trouble viewing outbound mail logs

The Mail log tool is functional again

2 updates
Impacted:
xneelo Control Panel
konsoleH
Managed Hosting - Email
Feb 13

12:30 AM - 4:16 AM SAST (3h 47min duration)

Planned maintenance: 1106 - Cape Town Data Centre move - 13 February 2025 (batch 3)

The scheduled maintenance has been completed.

5 updates
Feb 12

11:15 PM - Feb 13 2:38 AM SAST (3h 23min duration)

Planned maintenance: 1105 - Cape Town Data Centre move - 12 February 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Feb 12

10:00 PM - Feb 13 1:28 AM SAST (3h 28min duration)

Planned maintenance: 1104 - Cape Town Data Centre move - 12 February 2025 (batch 1)

The scheduled maintenance has been completed.

5 updates
Feb 12

12:23 PM - 12:41 PM SAST (18min duration)

Emergency maintenance: 1117 - File System Maintenance - www131.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 11

10:00 PM - 10:49 PM SAST (49min duration)

Planned maintenance: 1103 - File System Maintenance - www131.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 11

6:00 PM - Feb 13 11:12 PM SAST (2d 5h 12min duration)

Planned maintenance: 1110 - Cape Town Preventative Fibre Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 11

11:00 AM - 12:58 PM SAST (1h 58min duration)

Planned maintenance: 1108 - Cape Town Data Centre move: Infrastructure servers

The scheduled maintenance has been completed.

4 updates
Feb 10

10:30 AM - 10:47 AM SAST (18min duration)

Emergency maintenance: 1107 - www71.cpt1.host-h.net hardware replacement

The scheduled maintenance has been completed.

2 updates
Feb 10

12:30 AM - 3:15 AM SAST (2h 46min duration)

Planned maintenance: 1096 - Cape Town Data Centre move - 10 February 2025 (batch 3)

Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected email and websites will now be reachable again.

4 updates
Feb 10

12:30 AM - 3:00 AM SAST (2h 30min duration)

Planned maintenance: 1102 - Email Support and Webmail access

The scheduled maintenance has been completed.

2 updates
Feb 09

11:15 PM - Feb 10 1:33 AM SAST (2h 18min duration)

Planned maintenance: 1095 - Cape Town Data Centre move - 9 February 2025 (batch 2)

Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected email and websites will now be reachable again.

4 updates
Feb 09

10:00 PM - 10:00 PM SAST (0min duration)

Planned maintenance: 1099 - www59.cpt1.host-h.net hardware upgrade 2nd phase

The scheduled maintenance has been completed.

2 updates
Feb 09

10:00 PM - Feb 10 12:45 AM SAST (2h 46min duration)

Planned maintenance: 1094 - Cape Town Data Centre move - 9 February 2025 (batch 1)

Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected email and websites will now be reachable again.

4 updates
Feb 09

6:00 AM - 7:00 AM SAST (1h duration)

Planned maintenance: 1100 - Hardware Upgrade: Multiple shared servers

The scheduled maintenance has been completed.

2 updates
Feb 09

3:00 AM - 3:45 AM SAST (45min duration)

Planned maintenance: 1092 - .COM, .NET Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 08

12:30 AM - 3:16 AM SAST (2h 46min duration)

Planned maintenance: 1091 - Cape Town Data Centre move - 8 February 2025 (batch 3)

Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected email and websites will now be reachable again.

4 updates
Feb 07

11:15 PM - Feb 8 2:05 AM SAST (2h 51min duration)

Planned maintenance: 1090 - Cape Town Data Centre move - 7 February 2025 (batch 2)

Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected email and websites will now be reachable again.

4 updates
Feb 07

10:00 PM - 10:00 PM SAST (0min duration)

Planned maintenance: 1098 - www59.cpt1.host-h.net hardware upgrade 1st phase

The scheduled maintenance has been completed.

2 updates
Feb 07

10:00 PM - Feb 8 1:05 AM SAST (3h 6min duration)

Planned maintenance: 1089 - Cape Town Data Centre move - 7 February 2025 (batch 1)

Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected email and websites will now be reachable again.

4 updates
Feb 07

4:00 PM - 4:30 PM SAST (30min duration)

Emergency maintenance: 1101 - www59.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Feb 07

12:00 PM - 12:30 PM SAST (30min duration)

Emergency maintenance: 1097 - www59.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Feb 06

6:30 AM - Feb 7 6:42 AM SAST (1d 13min duration)

Planned maintenance: 1093 - Multiple Shared Servers

The scheduled maintenance has been completed.

3 updates
Feb 06

12:30 AM - 4:01 AM SAST (3h 31min duration)

Planned maintenance: 1085 - Cape Town Data Centre move - 6 February 2025 (batch3)

The scheduled maintenance has been completed.

5 updates
Feb 05

11:15 PM - Feb 6 3:05 AM SAST (3h 51min duration)

Planned maintenance: 1084 - Cape Town Data Centre move - 5 February 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Feb 05

10:00 PM - Feb 6 12:52 AM SAST (2h 53min duration)

Planned maintenance: 1083 - Cape Town Data Centre move - 5 February 2025 (batch 1)

The scheduled maintenance has been completed.

5 updates
Feb 05

6:00 AM - 6:43 AM SAST (43min duration)

Planned maintenance: 1088 - Multiple Shared Servers - full hardware upgrade

The scheduled maintenance has been completed.

2 updates
Feb 04

8:00 PM - 9:52 PM SAST (1h 52min duration)

Planned maintenance: 1071 - Kernel Reboot Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 04

5:00 PM - 6:00 PM SAST (1h duration)

Planned maintenance: 1082 - .DE Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Feb 04

6:00 AM - 6:25 AM SAST (26min duration)

Planned maintenance: 1081 - Drive replacement: www423.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 03

8:00 PM - 8:22 PM SAST (23min duration)

Planned maintenance: 1086 - Drive maintenance - www23.flk1.host-h.net

The scheduled maintenance has been completed.

2 updates
Feb 02

1:11 AM - 1:36 AM SAST (26min duration)

Multiple Cape Town Server down

Multiple Cape Town servers were inaccessible, but our engineers rectified the error.

2 updates
Impacted:
Managed Hosting - Email
Feb 01

12:30 AM - 3:50 AM SAST (3h 21min duration)

Planned maintenance: 1075 - Cape Town Data Centre move - 1 February 2025 (batch 3)

The scheduled maintenance has been completed.

5 updates

January 2025

Jan 31

11:15 PM - Feb 1 1:57 AM SAST (2h 42min duration)

Planned maintenance: 1074 - Cape Town Data Centre move - 31 January 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Jan 31

10:00 PM - 11:57 PM SAST (1h 57min duration)

Planned maintenance: 1073 - Cape Town Data Centre move - 31 January 2025 (batch 1)

The scheduled maintenance has been completed.

5 updates
Jan 31

3:30 PM - 4:00 PM SAST (30min duration)

Emergency maintenance: 1079 - www17.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 31

6:00 AM - 6:16 AM SAST (17min duration)

Planned maintenance: 1070 - Second phase drive upgrade - sql21.jnb1.host-h.net ( 129.232.136.103 )

The scheduled maintenance has been completed.

2 updates
Jan 31

6:00 AM - 6:30 AM SAST (30min duration)

Planned maintenance: 1078 - sql3.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 30

10:00 AM - 2:47 PM SAST (4h 48min duration)

Planned maintenance: 1076 - Upgrade Managed Hosting backup and restore infrastructure in Cape Town

The scheduled maintenance has been completed.

2 updates
Jan 30

6:00 AM - 6:20 AM SAST (21min duration)

Planned maintenance: 1069 - First drive replacement/upgrade - sql21.jnb1.host-h.net ( 129.232.136.103 )

The scheduled maintenance has been completed.

2 updates
Jan 30

12:30 AM - 5:18 AM SAST (4h 49min duration)

Planned maintenance: 1063 - Cape Town Data Centre move - 30 January 2025 (batch 3)

The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Jan 30

12:00 AM - Jan 31 4:00 AM SAST (1d 4h duration)

Planned maintenance: 1068 - .COM, .NET, .CC Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Jan 29

11:15 PM - Jan 30 2:29 AM SAST (3h 15min duration)

Planned maintenance: 1062 - Cape Town Data Centre move - 29 January 2025 (batch 2)

The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Jan 29

10:00 PM - Jan 30 1:03 AM SAST (3h 3min duration)

Planned maintenance: 1061 - Cape Town Data Centre move - 29 January 2025 (batch 1)

The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Jan 29

6:00 AM - 6:22 AM SAST (23min duration)

Planned maintenance: 1067 - Hardware upgrade - www538.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 28

5:00 PM - 6:30 PM SAST (1h 30min duration)

Planned maintenance: 1060 - Planned maintenance: .DE Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Jan 28

11:00 AM - 2:00 PM SAST (3h duration)

Planned maintenance: 1065 - Upgrade Backup Infrastructure - Managed Hosting in JNB

The scheduled maintenance has been completed.

2 updates
Jan 28

9:00 AM - 2:00 PM SAST (5h duration)

Planned maintenance: 1055 - Backup server move - 28 January 2025

The scheduled maintenance has been completed.

5 updates
Jan 28

6:00 AM - 6:28 AM SAST (28min duration)

Planned maintenance: 1059 - Drive maintenance - sql50.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 27

9:30 AM - 9:48 AM SAST (18min duration)

Emergency maintenance: 1064 - www57.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 27

6:30 AM - 6:53 AM SAST (24min duration)

Emergency maintenance: 1058 - Drive maintenance - sql50.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 26

11:15 PM - Jan 27 2:06 AM SAST (2h 51min duration)

Planned maintenance: 1053 - Cape Town Data Centre move - 26 January 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Jan 26

10:00 PM - Jan 27 12:35 AM SAST (2h 35min duration)

Planned maintenance: 1052 - Cape Town Data Centre move - 26 January 2025 (batch 1)

The scheduled maintenance has been completed.

5 updates
Jan 26

9:00 PM - Jan 27 2:07 AM SAST (5h 7min duration)

Planned maintenance: 1054 - Backup server move - 26 January 2025

The scheduled maintenance has been completed.

5 updates
Jan 26

8:30 AM - 9:24 AM SAST (54min duration)

Emergency maintenance: 1057 - www33.cpt1.host-h.net down

The scheduled maintenance has been completed.

3 updates
Impacted:
Web Hosting
Jan 25

6:30 AM - 6:58 AM SAST (29min duration)

Planned maintenance: 1056 - Multiple Shared Servers

The scheduled maintenance has been completed.

3 updates
Jan 25

6:30 AM - 6:41 AM SAST (12min duration)

Planned maintenance: 1047 - Second drive replacement/upgrade - sql48.jnb2.host-h.net ( 129.232.249.10 )

The scheduled maintenance has been completed.

2 updates
Jan 25

6:00 AM - 6:12 AM SAST (12min duration)

Planned maintenance: 1051 - Drive upgrade - www77.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 25

12:30 AM - 2:20 AM SAST (1h 50min duration)

Planned maintenance: 1041 - Cape Town Data Centre move - 25 January 2025 (batch 3)

The scheduled maintenance has been completed.

5 updates
Jan 24

11:15 PM - Jan 25 1:13 AM SAST (1h 59min duration)

Planned maintenance: 1040 - Cape Town Data Centre move - 24 January 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Jan 24

10:00 PM - Jan 25 12:23 AM SAST (2h 23min duration)

Planned maintenance: 1039 - Cape Town Data Centre move - 24 January 2025 (batch 1)

The scheduled maintenance has been completed.

5 updates
Jan 24

6:30 AM - 6:53 AM SAST (24min duration)

Planned maintenance: 1050 - Drive upgrade - www77.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 24

6:30 AM - 6:40 AM SAST (11min duration)

Planned maintenance: 1046 - First drive replacement/upgrade - sql48.jnb2.host-h.net ( 129.232.249.10 )

The scheduled maintenance has been completed.

2 updates
Jan 24

6:30 AM - 6:30 AM SAST (0min duration)

Planned maintenance: 1045 - First drive replacement - sql3.jnb3.host-h.net (156.38.230.141)

The scheduled maintenance has been completed.

2 updates
Jan 24

6:00 AM - 6:23 AM SAST (24min duration)

Emergency maintenance: 1049 - Drive upgrade - www500.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 23

8:00 PM - 11:34 PM SAST (3h 34min duration)

Planned maintenance: 1037 - Disk Maintenance www34.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 23

6:00 PM - 6:28 PM SAST (29min duration)

Emergency maintenance: 1048 - Drive upgrade - www500.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 23

6:30 AM - 6:50 AM SAST (21min duration)

Planned maintenance: 1038 - Hardware upgrade - www540.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 23

12:30 AM - 4:37 AM SAST (4h 8min duration)

Planned maintenance: 1035 - Cape Town Data Centre move - 23 January 2025 (batch 3)

The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Jan 22

11:15 PM - Jan 23 2:21 AM SAST (3h 7min duration)

Planned maintenance: 1033 - Cape Town Data Centre move - 22 January 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Jan 22

10:00 PM - Jan 23 1:47 AM SAST (3h 47min duration)

Planned maintenance: 1032 - Cape Town Data Centre move - 22 January 2005 (batch 1)

The scheduled maintenance has been completed.

5 updates
Jan 22

9:00 PM - 11:00 PM SAST (2h duration)

Planned maintenance: 1031 - Cloud Platform system updates

The scheduled maintenance has been completed.

2 updates
Jan 22

6:00 PM - 6:00 PM SAST (0min duration)

Planned maintenance: 1036 - Hardware Upgrade : Multiple shared servers

The scheduled maintenance has been completed.

2 updates
Jan 22

1:08 PM - 5:26 PM SAST (4h 17min duration)

Backup restores unavailable

Restores are available again within konsoleH and the xneelo Control Panel.

2 updates
Impacted:
xneelo Control Panel
konsoleH
Web Hosting
Jan 22

11:23 AM - 1:14 PM SAST (1h 50min duration)

Intermittent Office Network Connectivity

Our team have resolved the issue and connectivity has been restored.

2 updates
Impacted:
Customer support
Jan 21

11:00 AM - 12:17 PM SAST (1h 17min duration)

Planned maintenance: 1034 - Upgrade Backup Infrastructure - Managed Hosting in DE

The scheduled maintenance has been completed.

2 updates
Jan 20

6:30 AM - 6:44 AM SAST (15min duration)

Emergency maintenance: 1030 - Drive maintenance - www26.jnb1.host-h.net and www22.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 20

12:30 AM - 1:54 AM SAST (1h 25min duration)

Planned maintenance: 1028 - Cape Town Data Centre move - 19 January 2025 (batch 4)

Update 3: The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Jan 19

11:15 PM - Jan 20 1:54 AM SAST (2h 40min duration)

Planned maintenance: 1027 - Cape Town Data Centre move - 19 January 2025 (batch 3)

Update 3: The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Jan 19

10:00 PM - Jan 20 12:34 AM SAST (2h 34min duration)

Planned maintenance: 1026 - Cape Town Data Centre move - 19 January 2025 (batch 2)

Update 3: The relocation of the servers affected during this session has been successfully completed and is back online.

4 updates
Jan 19

8:30 PM - 11:11 PM SAST (2h 42min duration)

Planned maintenance: 1025 - Cape Town Data Centre move - 19 January 2025 (batch 1)

Update: The relocation of the servers affected during this session has been successfully completed and is back online.

6 updates
Jan 18

6:15 AM - 6:42 AM SAST (27min duration)

Planned maintenance: 1029 - Multiple Sql Servers

The scheduled maintenance has been completed.

3 updates
Jan 18

12:30 AM - 4:56 AM SAST (4h 26min duration)

Planned maintenance: 1023 - Cape Town Data Centre move - 17 January 2025 (batch 3)

The scheduled maintenance has been completed.

5 updates
Jan 17

11:15 PM - Jan 18 3:48 AM SAST (4h 34min duration)

Planned maintenance: 1022 - Cape Town Data Centre move - 17 January 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Jan 17

10:00 PM - Jan 18 12:29 AM SAST (2h 29min duration)

Planned maintenance: 1021 - Cape Town Data Centre move - 17 January 2025 (batch 1)

The scheduled maintenance has been completed.

5 updates
Jan 17

6:30 AM - 6:40 AM SAST (11min duration)

Planned maintenance: 1024 - sql3.cpt4.host-h.net

The scheduled maintenance has been completed.

3 updates
Jan 16

12:30 AM - 2:52 AM SAST (2h 22min duration)

Planned maintenance: 1011 - Cape Town Data Centre move - 15 January 2025 (batch 3)

The scheduled maintenance has been completed.

5 updates
Jan 15

11:15 PM - Jan 16 1:41 AM SAST (2h 26min duration)

Planned maintenance: 1010 - Cape Town Data Centre move - 15 January 2025 (batch 2)

The scheduled maintenance has been completed.

5 updates
Jan 15

10:00 PM - Jan 16 12:53 AM SAST (2h 54min duration)

Planned maintenance: 1009 - Cape Town Data Centre move - 15 January 2025 (batch 1)

The scheduled maintenance has been completed.

5 updates
Jan 14

6:00 PM - 6:17 PM SAST (18min duration)

Planned maintenance: 1018 - Multiple Sql Servers

The scheduled maintenance has been completed.

3 updates
Jan 14

6:00 PM - 6:22 PM SAST (22min duration)

Planned maintenance: 1019 - sql29.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Jan 14

9:00 AM - 9:16 AM SAST (16min duration)

Emergency maintenance: 1017 - www37.cpt2.host-h.net hardware swap

The scheduled maintenance has been completed.

2 updates
Jan 14

7:00 AM - 7:10 AM SAST (10min duration)

Planned maintenance: 1013 - www39.cpt3.host-h.net disk replacement

The scheduled maintenance has been completed.

2 updates
Jan 14

6:30 AM - 6:51 AM SAST (22min duration)

Planned maintenance: 1008 - Drive replacement: www26.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 13

6:30 PM - 6:53 PM SAST (24min duration)

Planned maintenance: 1015 - sql3.cpt4.host-h.net

The scheduled maintenance has been completed.

3 updates
Jan 13

6:00 PM - 6:14 PM SAST (14min duration)

Planned maintenance: 1012 - Multiple Sql Servers

The scheduled maintenance has been completed.

3 updates
Jan 13

7:59 AM - 8:22 AM SAST (22min duration)

Emergency maintenance: 1007 - www17.cpt3.host-h.net - Unreachable

The scheduled maintenance has been completed.

2 updates
Jan 12

3:00 AM - 3:45 AM SAST (45min duration)

Planned maintenance: 1003 - Planned maintenance: .COM/.NET Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Jan 12

2:00 AM - 2:31 AM SAST (32min duration)

Planned maintenance: 1005 - Multiple Sql Server Relocation

The scheduled maintenance has been completed.

3 updates
Jan 12

12:30 AM - 4:00 AM SAST (3h 30min duration)

Planned maintenance: 1001 - Cape Town Data Centre move - 12 January 2025 (batch 3)

The scheduled maintenance has been completed.

2 updates
Jan 11

11:15 PM - Jan 12 1:10 AM SAST (1h 55min duration)

Planned maintenance: 1000 - Cape Town Data Centre move - 11 January 2025 (batch 2)

The scheduled maintenance has been completed.

2 updates
Jan 11

10:00 PM - 11:39 PM SAST (1h 39min duration)

Planned maintenance: 999 - Cape Town Data Centre move - 11 January 2025 (batch 1)

The scheduled maintenance has been completed.

2 updates
Jan 11

8:43 PM - 8:43 PM SAST (0min duration)

Emergency maintenance: 1004 - German Backup Server Unresponsive

The scheduled maintenance has been completed.

2 updates
Jan 11

7:45 PM - 8:30 PM SAST (45min duration)

Emergency maintenance: 1006 - Emergency maintenance: switch3-row4.cpt4

The scheduled maintenance has been completed.

2 updates
Jan 11

12:30 AM - 2:44 AM SAST (2h 14min duration)

Planned maintenance: 998 - Cape Town Data Centre move - 11 January 2025 (batch 3)

The scheduled maintenance has been completed.

2 updates
Jan 10

11:15 PM - Jan 11 1:37 AM SAST (2h 23min duration)

Planned maintenance: 997 - Cape Town Data Centre move - 10 January 2025 (batch 2)

The scheduled maintenance has been completed.

2 updates
Jan 10

10:00 PM - Jan 11 12:04 AM SAST (2h 5min duration)

Planned maintenance: 996 - Cape Town Data Centre move - 10 January 2025 (batch 1)

The scheduled maintenance has been completed.

2 updates
Jan 09

12:30 AM - 5:02 AM SAST (4h 32min duration)

Planned maintenance: 993 - Cape Town Data Centre move - 09 January 2025

The scheduled maintenance has been completed.

2 updates
Jan 08

11:15 PM - Jan 9 2:55 AM SAST (3h 41min duration)

Planned maintenance: 992 - Cape Town Data Centre move - 08 January 2025

The scheduled maintenance has been completed.

2 updates
Jan 08

10:00 PM - Feb 17 8:26 AM SAST (39d 10h 26min duration)

Planned maintenance: 994 - Cape Town Data Centre move

The scheduled maintenance has been completed.

2 updates
Jan 08

10:00 PM - Jan 9 12:48 AM SAST (2h 48min duration)

Planned maintenance: 991 - Cape Town Data Centre move - 08 January 2025

The scheduled maintenance has been completed.

2 updates
Jan 07

10:00 PM - 10:23 PM SAST (23min duration)

Planned maintenance: 995 - Memory (RAM) & HDD swap, www110.nur4.host-h.net (85.10.213.46)

The scheduled maintenance has been completed.

2 updates
Jan 06

6:15 AM - 6:36 AM SAST (21min duration)

Emergency maintenance: 990 - Drive replacement : www92.jnb2.host-h.net (41.203.18.241) & www511.jnb3.host-h.net (129.232.136.65)

The scheduled maintenance has been completed.

2 updates
Jan 05

6:30 AM - 6:47 AM SAST (18min duration)

Planned maintenance: 989 - Hardware Replacement - www107.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Jan 03

6:15 AM - 9:15 AM SAST (3h duration)

Planned maintenance: 987 - Relocation of CPT2 and CPT3 backup servers

The scheduled maintenance has been completed.

2 updates
Jan 03

6:15 AM - 3:00 PM SAST (8h 45min duration)

Planned maintenance: 988 - Limited Backup and Restore functionality for CPT2 and CPT3 hosts

The scheduled maintenance has been completed.

2 updates
Jan 01

6:30 AM - 7:00 AM SAST (30min duration)

Planned maintenance: 984 - Hardware upgrade: www540.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates

December 2024

Dec 31

6:30 AM - 7:00 AM SAST (30min duration)

Planned maintenance: 985 - sql22.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 30

7:00 PM - 7:23 PM SAST (23min duration)

Emergency maintenance: 983 - Fan maintenance - www110.nur4.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 27

6:00 AM - 6:19 AM SAST (20min duration)

Planned maintenance: 976 - Multiple Shared Server Upgrades

The scheduled maintenance has been completed.

3 updates
Dec 23

6:30 AM - 6:41 AM SAST (11min duration)

Emergency maintenance: 982 - Drive maintenance - www26.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 23

6:00 AM - 6:11 AM SAST (12min duration)

Planned maintenance: 974 - www14.cpt4.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 21

6:30 AM - 7:00 AM SAST (30min duration)

Emergency maintenance: 980 - Hardware upgrade - www121.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 20

10:33 AM - 10:33 AM SAST (0min duration)

979 - Cloudbric websites inaccessible

Websites making use of Cloudbric are inaccessible, our team is investigating the matter.

1 update
Impacted:
Cloudbric
Dec 20

6:30 AM - 6:43 AM SAST (14min duration)

Planned maintenance: 965 - www5.cpt4.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 19

9:00 PM - 9:56 PM SAST (56min duration)

Planned maintenance: 973 - Cape Town Managed Network Routing Move

The scheduled maintenance has been completed.

2 updates
Dec 19

6:26 PM - 6:26 PM SAST (0min duration)

Intermittent Card Payment Failures

Customers may experience authentication failures when processing card payments due to an intermittent nationwide payment gateway outage. If you are affected, you are welcome to settle your invoice via EFT.

1 update
Impacted:
Payments
Dec 19

6:00 AM - 6:29 AM SAST (30min duration)

Emergency maintenance: 975 - Disk maintenance - www10.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 18

6:15 AM - 6:23 AM SAST (9min duration)

Planned maintenance: 964 - www28.cpt4.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 17

10:00 AM - 12:00 PM SAST (2h duration)

Planned maintenance: 970 - .DE Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Dec 17

6:30 AM - 6:46 AM SAST (17min duration)

Planned maintenance: 963 - www2.cpt2.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 15

6:00 PM - 6:20 PM SAST (21min duration)

Planned maintenance: 971 - sql33.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 15

6:30 AM - 6:30 AM SAST (0min duration)

Planned maintenance: 968 - Drive replacement: sql22.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 15

6:30 AM - 6:40 AM SAST (11min duration)

Planned maintenance: 969 - Disk replacement - sql22.jnb1.host-h.net (196.22.142.40)

The scheduled maintenance has been completed.

3 updates
Dec 15

3:00 AM - 3:45 AM SAST (45min duration)

Planned maintenance: 966 - .COM, .NET Registry Maintenance

  • Maintenance window: 45 minutes

  • Attending: Registry Engineers

  • Symptoms: During the maintenance window availability checks, registrations, renewals and updates for .com/.net domains may not be available.

2 updates
Dec 14

6:30 AM - 7:00 AM SAST (30min duration)

Emergency maintenance: 967 - Drive replacement: sql22.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 14
3 updates
Dec 11

1:10 PM - 1:40 PM SAST (29min duration)

Emergency maintenance: 961 - www21.flk1.host-h.net - Unreachable

The scheduled maintenance has been completed.

2 updates
Dec 11

6:00 AM - 7:00 AM SAST (1h duration)

Planned maintenance: 956 - Multiple Shared Server Upgrades

The scheduled maintenance has been completed.

3 updates
Dec 09

6:00 PM - 6:20 PM SAST (20min duration)

Planned maintenance: 960 - sql37.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 09

6:30 AM - 7:00 AM SAST (30min duration)

Planned maintenance: 955 - www100.cpt1.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 09

6:30 AM - 7:04 AM SAST (35min duration)

Emergency maintenance: 959 - Hard Disk replacement - JNB-DC

The scheduled maintenance has been completed.

2 updates
Dec 08

6:00 AM - 6:44 AM SAST (45min duration)

Planned maintenance: 957 - Multiple Shared Server Upgrades

The scheduled maintenance has been completed.

2 updates
Dec 06

8:00 PM - 9:00 PM SAST (1h duration)

Emergency maintenance: 958 - www24.cpt3.host-h.net unreachable

The scheduled maintenance has been completed.

2 updates
Dec 06

5:30 AM - 7:30 AM SAST (2h duration)

Planned maintenance: 953 - Planned maintenance: Switch maintenance for DE servers

The scheduled maintenance has been completed.

2 updates
Dec 05

9:20 PM - 9:58 PM SAST (39min duration)

Emergency maintenance: 954 - Emergency maintenance: sql17.cpt2.host-h.net

Our Data Centre Technicians have power-cycled the server and it is back online. Affected websites will now be reachable again

2 updates
Dec 05

11:00 AM - 1:00 PM SAST (2h duration)

Planned maintenance: 952 - .TV Registry Maintenance

The scheduled maintenance has been completed.

2 updates
Dec 05

6:30 AM - 7:00 AM SAST (30min duration)

Planned maintenance: 949 - www3.cpt2.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 04

10:00 PM - 11:44 PM SAST (1h 45min duration)

Planned maintenance: 950 - Planned Maintenance - sql2.cpt2.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 04

10:00 PM - 11:45 PM SAST (1h 45min duration)

Planned maintenance: 951 - Planned Maintenance - www521.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Dec 04

6:30 AM - 6:46 AM SAST (17min duration)

Planned maintenance: 947 - www54.cpt3.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 04

6:00 AM - 6:11 AM SAST (12min duration)

Planned maintenance: 948 - www3.cpt2.host-h.net

The scheduled maintenance has been completed.

3 updates
Dec 03

8:04 AM - 8:04 AM SAST (0min duration)

Intermittent Card Payment Failures

Customers may experience authentication failures when processing card payments due to an intermittent nationwide payment gateway outage. If you are affected, you are welcome to settle your invoice via EFT.

1 update
Impacted:
Payments
Dec 01

10:28 AM - 10:28 AM SAST (0min duration)

Inbound Xneelo Support Emails (Contact Centre) Down

Inbound emails to the xneelo support email addresses (our Contact Centre) are currently down.

Please make use of telephone lines or our LiveChat platform on our website, or via your xneelo Control Panel if you need to reach us.

087 071 0066 / 0861 0861 08
International: +27 21 970 2000

1 update
Impacted:
Customer support