Current network status and maintenance

Updates

• Jan 20, 2025 1:54 AM SAST

  Update 3: The relocation of the servers affected during this session has been successfully completed and is back online.

  Completed
• Jan 20, 2025 1:07 AM SAST (47 minutes earlier)

  Update 2: The servers have arrived at the new data centre and will be connected soon.

  In Progress
• Jan 20, 2025 12:37 AM SAST (30 minutes earlier)

  Update: The relocation of the servers affected during this session has been successfully completed and is back online.

  Affected servers still:
  sql10.cpt4.host-h.net
  sql30.cpt1.host-h.net
  sql7.cpt4.host-h.net
  sql23.cpt1.host-h.net
  sql5.cpt2.host-h.net
  sql20.cpt3.host-h.net
  sql37.cpt3.host-h.net
  sql4.cpt3.host-h.net

  In Progress
• Jan 17, 2025 9:30 AM SAST (2 days, 15 hours, and 6 minutes earlier)

  • Maintenance window: 5hr 30min

  • Attending: xneelo Engineers

  • Summary: The following database servers will be unavailable due to the relocation of our Cape Town Data Centre:

  sql20.cpt1.host-h.net
  sql15.cpt4.host-h.net
  sql28.cpt1.host-h.net
  sql2.cpt1.host-h.net
  sql21.cpt4.host-h.net
  sql6.cpt4.host-h.net
  sql10.cpt4.host-h.net
  sql30.cpt1.host-h.net
  sql7.cpt4.host-h.net
  sql23.cpt1.host-h.net
  sql5.cpt2.host-h.net
  sql20.cpt3.host-h.net
  sql37.cpt3.host-h.net
  sql4.cpt3.host-h.net

  • Symptoms: Websites hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/

  Scheduled