Current network status and maintenance

Updates

• Jan 20, 2025 12:34 AM SAST

  Update 3: The relocation of the servers affected during this session has been successfully completed and is back online.

  Completed
• Jan 19, 2025 11:28 PM SAST (1 hour and 6 minutes earlier)

  Update 2: The servers have arrived at the new data centre and will be connected soon.

  In Progress
• Jan 19, 2025 10:02 PM SAST (1 hour and 25 minutes earlier)

  Update 1: The shutdown of servers has been initiated and relocation to the new data centre will commence shortly.

  In Progress
• Jan 17, 2025 9:18 AM SAST (2 days, 12 hours, and 44 minutes earlier)

  • Maintenance window: 8 hr

  • Attending: xneelo Engineers

  • Summary: The following database servers will be unavailable due to the relocation of our Cape Town Data Centre:

  sql15.cpt3.host-h.net
  sql36.cpt3.host-h.net
  sql26.cpt3.host-h.net
  sql38.cpt3.host-h.net
  sql31.cpt3.host-h.net
  sql39.cpt3.host-h.net
  sql8.cpt3.host-h.net
  sql14.cpt3.host-h.net
  sql9.cpt3.host-h.net
  sql6.cpt2.host-h.net
  sql10.cpt3.host-h.net
  sql6.cpt3.host-h.net
  sql7.cpt3.host-h.net
  sql32.cpt3.host-h.net
  sql17.cpt3.host-h.net
  sql17.cpt2.host-h.net
  sql18.cpt2.host-h.net
  sql12.cpt3.host-h.net
  sql22.cpt1.host-h.net
  sql33.cpt3.host-h.net
  sql18.cpt3.host-h.net
  sql34.cpt3.host-h.net
  sql15.cpt2.host-h.net
  sql16.cpt2.host-h.net
  sql24.cpt3.host-h.net
  sql11.cpt3.host-h.net
  sql29.cpt3.host-h.net
  sql13.cpt3.host-h.net
  sql22.cpt3.host-h.net
  sql23.cpt3.host-h.net
  sql24.cpt1.host-h.net
  sql21.cpt3.host-h.net
  sql25.cpt1.host-h.net
  sql16.cpt3.host-h.net

  • Symptoms: Websites hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/

  Scheduled