Current network status and maintenance

Updates

• Feb 15, 2025 6:10 AM SAST

  The relocation of the servers affected during this session has been successfully completed and is back online.

  Completed
• Feb 15, 2025 2:08 AM SAST (4 hours and 2 minutes earlier)

  The servers have arrived at the new data centre and will be connected soon.

  In Progress
• Feb 15, 2025 1:17 AM SAST (50 minutes earlier)

  The shutdown of servers has been initiated and relocation to the new data centre will commence shortly.

  In Progress
• Feb 12, 2025 10:03 AM SAST (2 days, 15 hours, and 14 minutes earlier)

  • Maintenance window: 5hr 30min

  • Attending: xneelo Engineers

  • Summary: The following servers will be unavailable due to the relocation of our Cape Town Data Centre:

  acu002_truservcomm_cpt4_005
  com009_truservplus_cpt4_003
  bas001_truservcomm_cpt4_016
  com009_truservplus_cpt4_007
  hit001_truservcomm_cpt4_001
  cro002_truservcomm_cpt4_001
  uni001_truservcomm_cpt4_010
  uni001_truservcomm_cpt4_011
  gen008_truservcomm_cpt4_019
  hos004_truservcomm_cpt4_026
  top003_truservcomm_cpt4_004
  uni001_truservcomm_cpt4_003
  mor001_truservcomm_cpt4_003
  com009_truservplus_cpt4_006
  bel001_truservcomm_cpt4_008
  gen008_truservcomm_cpt4_020
  bas001_truservcomm_cpt4_003
  glo019_truservcomm_cpt4_001
  cha010_truservcomm_cpt4_002
  cha010_truservcomm_cpt4_003
  uni001_truservcomm_cpt4_009
  hos004_truservcomm_cpt4_023
  hos004_truservcomm_cpt4_025

  • Symptoms: Services hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/

  Scheduled