Current network status and maintenance

Current network status and maintenance

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Incident history

Jun 2026 - Aug 2026

August

Aug 31

10:00 PM - Sep 2 12:00 AM SAST (1d 2h duration)

OADC power maintenance (Cape Town Data Centre) - Planned maintenance - 2679

The scheduled maintenance has been completed.

2 updates
Aug 31

9:00 PM - 10:49 PM SAST (1h 49min duration)

Webmail Servers Debian upgrades: Cape Town - Planned maintenance - 2706

The scheduled maintenance has been completed.

2 updates
Aug 31

8:30 AM - 11:30 AM SAST (3h duration)

www15.flk1.host-h.net - Emergency Drive maintenance - Emergency maintenance - 2703

The scheduled maintenance has been completed.

3 updates
Aug 31

6:00 AM - 6:21 AM SAST (22min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2698

The scheduled maintenance has been completed.

3 updates
Aug 31

12:30 AM - 12:53 AM SAST (24min duration)

www18.cpt3.host-h.net - Planned maintenance - 2701

The scheduled maintenance has been completed.

4 updates
Impacted:
Managed Servers
Aug 30

9:00 PM - Aug 31 12:40 AM SAST (3h 40min duration)

Webmail Servers Debian upgrades: Cape Town - Planned maintenance - 2695

The scheduled maintenance has been completed.

4 updates
Aug 30

6:00 PM - 6:52 PM SAST (53min duration)

sql14.cpt1.host-h.net and sql2.cpt4.host-h.net - Planned maintenance - 2700

The scheduled maintenance has been completed.

4 updates
Impacted:
Managed Servers
Aug 30

2:00 PM - 3:44 PM SAST (1h 45min duration)

Kernel Reboot Maintenance - Emergency maintenance - 2699

The scheduled maintenance has been completed.

4 updates
Impacted:
Managed Servers
Managed Hosting - Email
Web Hosting
Aug 28

8:00 PM - 9:00 PM SAST (1h duration)

Xneelo Control Panel maintenance - Emergency maintenance - 2696

The scheduled maintenance has been completed.

4 updates
Impacted:
xneelo Control Panel
Aug 28

6:00 PM - 6:30 PM SAST (30min duration)

sql17.cpt4.host-h.net - Planned maintenance - 2697

The scheduled maintenance has been completed.

4 updates
Impacted:
Managed Servers
Aug 27

11:00 PM - 11:37 PM SAST (38min duration)

www39.flk1.host-h.net - Planned maintenance - 2694

The scheduled maintenance has been completed.

5 updates
Aug 27

10:00 PM - 10:34 PM SAST (35min duration)

www21.cpt4.host-h.net - File System Maintenance - Planned maintenance - 2682

The scheduled maintenance has been completed.

2 updates
Aug 26

9:00 PM - 11:05 PM SAST (2h 6min duration)

Kernel Reboot Maintenance - Planned maintenance - 2686

The scheduled maintenance has been completed.

2 updates
Aug 26

6:00 PM - 6:30 PM SAST (30min duration)

sql17.cpt2.host-h.net - Planned maintenance - 2689

The scheduled maintenance has been completed.

3 updates
Aug 26

12:00 PM - 1:00 PM SAST (1h duration)

CentralNic Registry Maintenance - Planned maintenance - 2669

The scheduled maintenance has been completed.

2 updates
Aug 26

6:00 AM - 6:15 AM SAST (15min duration)

www1.cpt3.host-h.net and www50.cpt2.host-h.net hardware maintenance - Planned maintenance - 2685

The scheduled maintenance has been completed.

2 updates
Aug 25

10:00 PM - 10:45 PM SAST (46min duration)

File System maintenance - www116.nur4.host-h.net (213.133.104.116) - Emergency maintenance - 2680

The scheduled maintenance has been completed.

2 updates
Aug 25

9:00 PM - 11:00 PM SAST (2h duration)

Webmail Servers Debian upgrades: Germany - Planned maintenance - 2681

The scheduled maintenance has been completed.

2 updates
Aug 25

9:00 PM - 11:07 PM SAST (2h 7min duration)

Managed server patching - Planned maintenance - 2672

The scheduled maintenance has been completed.

2 updates
Aug 25

3:05 PM - Aug 26 4:58 PM SAST (1d 1h 52min duration)

SSL error on email programmes.

The fix applied by our engineers has resolved this issue.

3 updates
Impacted:
Managed Hosting - Email
Aug 25

10:00 AM - 4:00 PM SAST (6h duration)

DENIC (.DE) Registry Maintenance - Planned maintenance - 2668

The scheduled maintenance has been completed.

2 updates
Aug 25

6:00 AM - 6:00 AM SAST (0min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2674

maintenance cancelled

3 updates
Aug 24

10:00 PM - 11:11 PM SAST (1h 12min duration)

Multiple shared servers: - Planned maintenance - 2677

The scheduled maintenance has been completed.

3 updates
Aug 24

9:00 PM - 9:12 PM SAST (12min duration)

Canary server patching - Planned maintenance - 2671

The scheduled maintenance has been completed.

3 updates
Aug 24

7:00 PM - 7:30 PM SAST (30min duration)

www33.flk1.host-h.net Disk maintenance (78.47.2.70) - Planned maintenance - 2675

The scheduled maintenance has been completed.

4 updates
Aug 24

6:58 PM - 6:58 PM SAST (0min duration)

www44.flk1.host-h.net - Intermittent network connectivity

Website and emails hosted on this server will experience intermittent connectivity or downtime. Our engineers are investigating the matter.

1 update
Impacted:
Web Hosting
Aug 24

6:00 PM - 6:37 PM SAST (38min duration)

sql32.cpt3.host-h.net & sql18.cpt3.host-h.net - Planned maintenance - 2673

The scheduled maintenance has been completed.

3 updates
Aug 24

6:00 AM - 6:34 AM SAST (34min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2664

The scheduled maintenance has been completed.

3 updates
Aug 23

1:20 PM - 1:50 PM SAST (30min duration)

www3.cpt4.host-h.net - Planned maintenance - 2665

The scheduled maintenance has been completed.

3 updates
Aug 21

6:15 PM - 6:15 PM SAST (0min duration)

www67.cpt3.host-h.net and www40.cpt3.host-h.net hardware upgrades - Planned maintenance - 2656

The scheduled maintenance has been completed.

3 updates
Aug 21

6:00 PM - 6:14 PM SAST (14min duration)

sql26.cpt1.host-h.net - Planned maintenance - 2658

The scheduled maintenance has been completed.

3 updates
Aug 20

6:00 AM - 6:34 AM SAST (35min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2652

The scheduled maintenance has been completed.

3 updates
Aug 19

3:00 PM - 3:00 PM SAST (0min duration)

Degraded federation into customer cloud dashboard

We are experiencing degraded access into the customer cloud dashboard. There are intermitted failures when attempting Single Sign On. This is affecting a handful of customers. This is currently being investigated.

1 update
Aug 19

11:09 AM - 12:02 PM SAST (54min duration)

FNB card payments currently unavailable - Emergency maintenance - 2653

The scheduled maintenance has been completed.

2 updates
Aug 19

7:30 AM - 7:43 AM SAST (13min duration)

High temperatures - sql56.jnb1.host-h.net - Emergency maintenance - 2650

The scheduled maintenance has been completed.

4 updates
Aug 18

9:00 PM - 10:42 PM SAST (1h 42min duration)

Managed server patching - Planned maintenance - 2643

The scheduled maintenance has been completed.

2 updates
Aug 18

6:30 AM - 6:44 AM SAST (15min duration)

www62.cpt3.host-h.net - Planned maintenance - 2644

The scheduled maintenance has been completed.

3 updates
Aug 18

6:15 AM - 6:33 AM SAST (19min duration)

Temperature check - www88.jnb2.host-h.net - Emergency maintenance - 2646

The scheduled maintenance has been completed.

3 updates
Aug 17

9:00 PM - 9:19 PM SAST (20min duration)

Canary server patching - Planned maintenance - 2642

The scheduled maintenance has been completed.

2 updates
Aug 17

2:53 PM - 10:37 PM SAST (7h 44min duration)

DDoS Attack Affecting Shared Hosting Server - www75.cpt1.host-h.net

We are pleased to report that website and email services are up and running and the DDoS attack is fully mitigated.

3 updates
Impacted:
Web Hosting
Aug 17

6:30 AM - 6:53 AM SAST (23min duration)

Emergency drive maintenance - www16.jnb2.host-h.net - Emergency maintenance - 2640

The scheduled maintenance has been completed.

2 updates
Aug 17

6:00 AM - Aug 30 8:21 AM SAST (13d 2h 22min duration)

Shared server Debian upgrades - Planned maintenance - 2623

We have completed server upgrades across our entire server fleet.

14 updates
Aug 17

6:00 AM - Aug 27 7:30 AM SAST (10d 1h 30min duration)

Managed Server Debian upgrades - Planned maintenance - 2622

All Managed Dedicated Servers have now been successfully upgraded to Debian 13 (Trixie).

18 updates
Aug 16

11:30 AM - 11:46 AM SAST (16min duration)

Drive Failure: sql2.jnb3.host-h.net - SDB - Emergency maintenance - 2638

The scheduled maintenance has been completed.

3 updates
Aug 15

5:36 PM - Aug 16 3:36 AM SAST (10h duration)

www23.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2637

Scheduled from August 15, 05:36 PM SAST until August 15, 06:36 PM SAST

  • Maintenance window: 1 hr

  • Attending: xneelo Engineers

  • Summary: Hardware Maintenance

  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

4 updates
Aug 13

11:00 PM - Aug 14 3:00 AM SAST (4h duration)

.CC Registry Maintenance - Planned maintenance - Planned maintenance - 2629

The scheduled maintenance has been completed.

3 updates
Aug 13

10:00 PM - Aug 14 1:41 AM SAST (3h 42min duration)

File system maintenance - www36.cpt3.host-h.net (197.221.14.36) - Planned maintenance - 2625

The scheduled maintenance has been completed.

2 updates
Aug 13

10:00 PM - Aug 14 12:01 AM SAST (2h 2min duration)

File system maintenance - www5.flk1.host-h.net ( 188.40.0.245 ) - Planned maintenance - 2624

The scheduled maintenance has been completed.

2 updates
Aug 13

8:16 PM - Aug 14 6:22 PM SAST (22h 6min duration)

DDoS Attack Affecting Shared Hosting Server www500.jnb2.host-h.net

We are pleased to report that website and email services are up and running and the DDoS attack is fully mitigated.

3 updates
Impacted:
Web Hosting
Aug 13

3:20 PM - 10:18 PM SAST (6h 58min duration)

Hosting package upgrades and new hosting orders are currently unavailable

Our engineers have identified the root cause of the issue and have released a patch.

All upgrades and new hosting orders are operating as expected.

5 updates
Impacted:
Orders
Internal Account Transfers
Restructures
Aug 12

8:20 PM - Aug 17 2:55 PM SAST (4d 18h 35min duration)

One Time Pin Delivery via SMS

Testing shows the OTP functionality via SMS has been restored, We are continuing to monitor the situation

2 updates
Impacted:
xneelo Control Panel
konsoleH
Aug 12

4:29 PM - Aug 13 3:43 PM SAST (23h 13min duration)

DDoS Attack Affecting Shared Hosting Server www410.jnb1.host-h.net

We are pleased to report that website and email services are up and running and the DDoS attack is fully mitigated.

3 updates
Aug 12

6:30 AM - 7:00 AM SAST (30min duration)

www35.cpt2.host-h.net fan maintenance - Emergency maintenance - 2627

The scheduled maintenance has been completed.

2 updates
Aug 11

10:30 PM - 10:40 PM SAST (11min duration)

Shared SQL server reboots - Planned maintenance - 2618

The scheduled maintenance has been completed.

2 updates
Aug 11

9:00 PM - 10:40 PM SAST (1h 41min duration)

Managed server patching - Planned maintenance - 2617

The scheduled maintenance has been completed.

2 updates
Aug 11

8:00 PM - 8:38 PM SAST (39min duration)

Control Panel maintenance - Planned maintenance - 2594

The scheduled maintenance has been completed.

2 updates
Aug 11

6:00 PM - 6:08 PM SAST (8min duration)

sql18.cpt1.host-h.net disk swap - Planned maintenance - 2620

The scheduled maintenance has been completed.

2 updates
Aug 11

5:00 PM - 5:43 PM SAST (44min duration)

Canary server patching - Planned maintenance - 2616

The scheduled maintenance has been completed.

2 updates
Aug 11

6:30 AM - 6:40 AM SAST (11min duration)

sql8.cpt4.host-h.net - Planned maintenance - 2613

The scheduled maintenance has been completed.

3 updates
Aug 06

9:13 PM - Aug 7 4:30 PM SAST (19h 17min duration)

20260806 - Shared server DDoS

Actions to prevent the DDoS impacting www22.jnb1.host-h.net have been taken. Our monitoring has confirmed that the attack has subsided, and the incident is considered resolved.

3 updates
Aug 06

5:45 AM - 9:49 PM SAST (16h 4min duration)

Identity Digital Registry Connection (.me, .info, .mobi) - Emergency maintenance - 2606

The scheduled maintenance has been completed.

2 updates
Aug 05

10:00 PM - 11:17 PM SAST (1h 18min duration)

Urgent Server Reboots - Shared Hosting - Emergency maintenance - 2603

The scheduled maintenance has been completed.

2 updates
Aug 05

10:00 PM - Aug 6 2:00 AM SAST (4h duration)

SQL Server Maintenance - Planned maintenance - 2591

Scheduled from August 5, 10:00 PM SAST until August 6, 02:00 AM SAST

  • Maintenance window: 4 hrs

  • Attending: xneelo Engineers

  • Summary: Server Hardware Maintenance

  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

2 updates
Aug 05

9:00 PM - 11:17 PM SAST (2h 18min duration)

Emergency Server Reboots - Managed Hosting - Emergency maintenance - 2604

The scheduled maintenance has been completed.

2 updates
Aug 04

9:00 PM - 11:46 PM SAST (2h 47min duration)

Managed server patching - Planned maintenance - 2593

The scheduled maintenance has been completed.

2 updates
Aug 04

5:00 AM - Aug 7 6:06 AM SAST (3d 1h 6min duration)

SQL server upgrade - Planned maintenance - 2587

The following hosts have completed their maintenance:

sql58.jnb2.host-h.net

49 updates
Aug 03

9:00 PM - 10:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2592

The scheduled maintenance has been completed.

2 updates
Aug 03

10:00 AM - 10:06 AM SAST (6min duration)

sql18.cpt1.host-h.net - Planned maintenance - 2588

The scheduled maintenance has been completed.

3 updates
Aug 03

6:30 AM - 6:50 AM SAST (20min duration)

sql30.cpt3.host-h.net and sql5.cpt4.host-h.net fan maintenance - Emergency maintenance - 2586

The scheduled maintenance has been completed.

2 updates
Aug 01

10:00 PM - 10:05 PM SAST (5min duration)

sql63.jnb2.host-h.net - Managed server reboot - Planned maintenance - 2585

The scheduled maintenance has been completed.

3 updates

July

Jul 31

5:48 PM - 8:40 PM SAST (2h 52min duration)

Websites and Emails inaccessable - www82.jnb2.host-h.net

We are pleased to report that website and email services are up and running.

3 updates
Impacted:
Web Hosting
Jul 31

8:36 AM - 8:36 AM SAST (0min duration)

Telephone lines unavailable

We are aware that our telephone lines are currently unavailable for inbound and outbound calls. Our system engineers are actively working on this.

Please use Live Chat to contact us for live support here: https://xneelo.co.za/contact-us/

Alternatively, you are welcome to contact us via email at support@xneelo.com

1 update
Jul 30

8:30 PM - 8:44 PM SAST (15min duration)

sql4.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2580

The scheduled maintenance has been completed.

2 updates
Jul 30

3:45 PM - 4:25 PM SAST (40min duration)

Intermittent access to konsoleH and xneelo Control Panel

Our engineers have resolved the incident by restoring services. All systems are now operating normally, and we are continuing to monitor the environment to ensure stability.

2 updates
Impacted:
xneelo Control Panel
konsoleH
Jul 29

10:00 PM - Jul 30 1:00 AM SAST (3h duration)

File system maintenance - www66.cpt1.host-h.net (196.40.97.166) - Planned maintenance - 2550

The scheduled maintenance has been completed.

2 updates
Jul 29

6:00 AM - 7:07 AM SAST (1h 7min duration)

Scheduled Maintenance: Self-Managed RMI Tunnel - Planned maintenance - 2556

The scheduled maintenance has been completed.

2 updates
Jul 28

9:00 PM - 10:16 PM SAST (1h 16min duration)

Managed server patching - Planned maintenance - 2528

The scheduled maintenance has been completed.

4 updates
Jul 28

3:10 PM - 3:46 PM SAST (37min duration)

sql8.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2559

The scheduled maintenance has been completed.

2 updates
Jul 27

10:00 PM - 10:54 PM SAST (55min duration)

File system maintenance - sql12.jnb2.host-h.net (41.203.18.209) - Planned maintenance - 2538

The scheduled maintenance has been completed.

3 updates
Jul 27

9:00 PM - 9:24 PM SAST (24min duration)

Managed server canary patches - Planned maintenance - 2549

The scheduled maintenance has been completed.

2 updates
Jul 27

7:00 PM - Jul 28 2:00 AM SAST (7h duration)

Cloud Network Maintenance - Planned maintenance - 2539

The scheduled maintenance has been completed.

2 updates
Jul 22

6:41 AM - 8:02 AM SAST (1h 21min duration)

Cloudbric Sites Experiencing Errors

Cloudbric has confirmed that the errors experienced have been resolved on their end and no further blocks should occur

We apologise for the inconvenience caused.

2 updates
Impacted:
Cloudbric
Jul 21

5:00 PM - 6:00 PM SAST (1h duration)

Canary server patching - Planned maintenance - 2527

The scheduled maintenance has been completed.

2 updates
Jul 20

6:20 AM - 6:40 AM SAST (20min duration)

Multiple Shared Servers - Disk Replacements - Planned maintenance - 2522

The scheduled maintenance has been completed.

3 updates
Jul 19

6:00 AM - 7:28 AM SAST (1h 28min duration)

Multiple SQL Servers - Disk Replacements - Planned maintenance - 2520

The scheduled maintenance has been completed.

3 updates
Jul 18

6:00 AM - 7:30 AM SAST (1h 30min duration)

Multiple SQL Servers - Disk Replacements - Planned maintenance - 2517

The scheduled maintenance has been completed.

3 updates
Jul 16

10:00 PM - 10:41 PM SAST (42min duration)

www427.jnb1.host-h.net - File System Maintenance - Planned maintenance - 2503

The scheduled maintenance has been completed.

2 updates
Jul 16

6:00 PM - 6:13 PM SAST (13min duration)

sql16.cpt4.host-h.net - Planned maintenance - 2515

The scheduled maintenance has been completed.

3 updates
Jul 15

11:06 AM - Jul 17 12:28 PM SAST (2d 1h 23min duration)

Connectivity issues reported for Cloudbric websites

We are pleased to report that connectivity to the affected Cloudbric server has been restored, and all affected websites are now loading normally.

Our engineering team, in coordination with Cloudbric, successfully mitigated the disruptive traffic.

5 updates
Impacted:
Web Hosting
Cloudbric
Jul 15

6:00 AM - 6:23 AM SAST (23min duration)

Server relocation - sql60.jnb2.host-h.net - Planned maintenance - 2498

The scheduled maintenance has been completed.

3 updates
Jul 15

6:00 AM - 7:00 AM SAST (1h duration)

www45.cpt1.host-h.net & www43.cpt2.host-h.net - Planned maintenance - 2506

The scheduled maintenance has been completed.

3 updates
Jul 14

9:00 PM - 10:33 PM SAST (1h 34min duration)

Managed server patching - Planned maintenance - 2502

The scheduled maintenance has been completed.

2 updates
Jul 13

9:00 PM - 9:16 PM SAST (17min duration)

Canary server patching - Planned maintenance - 2501

The scheduled maintenance has been completed.

2 updates
Jul 13

7:30 AM - 7:46 AM SAST (16min duration)

Emergency drive swap - www420.jnb1.host-h.net - Emergency maintenance - 2499

The scheduled maintenance has been completed.

2 updates
Jul 13

6:30 AM - 7:00 AM SAST (30min duration)

Faulty drive swaps www37.cpt1.host-h.net and www37.cpt3.host-h.net - Emergency maintenance - 2497

The scheduled maintenance has been completed.

2 updates
Jul 13

6:30 AM - 6:49 AM SAST (19min duration)

Hardware upgrade : www453.jnb1.host-h.net - Planned maintenance - 2494

The scheduled maintenance has been completed.

3 updates
Jul 10

7:00 AM - 7:26 AM SAST (26min duration)

Hardware upgrade - www500.jnb1.host-h.net - Planned maintenance - 2493

The scheduled maintenance has been completed.

3 updates
Jul 09

6:00 AM - 6:26 AM SAST (27min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2481

The scheduled maintenance has been completed.

3 updates
Jul 08

9:43 PM - Jul 11 10:26 AM SAST (2d 12h 43min duration)

International traffic blocked - www21.cpt4.host-h.net

Server is stable but our team will continue to monitor the situation closely.

3 updates
Impacted:
Web Hosting
Jul 08

8:20 PM - 9:32 PM SAST (1h 13min duration)

www21.cpt4.host-h.net - Emergency maintenance - 2486

The scheduled maintenance has been completed.

2 updates
Jul 08

5:30 PM - 5:46 PM SAST (17min duration)

www21.cpt4.host-h.net - Emergency maintenance - 2485

The scheduled maintenance has been completed.

3 updates
Jul 08

6:30 AM - 6:43 AM SAST (14min duration)

www57.cpt1.host-h.net - Planned maintenance - 2477

The scheduled maintenance has been completed.

5 updates
Jul 07

9:00 PM - 10:09 PM SAST (1h 9min duration)

Managed server patching - Planned maintenance - 2470

The scheduled maintenance has been completed.

3 updates
Jul 07

6:00 PM - 6:17 PM SAST (17min duration)

sql19.cpt3.host-h.net - Planned maintenance - 2476

The scheduled maintenance has been completed.

3 updates
Jul 07

4:00 PM - 9:00 PM SAST (5h duration)

Maintenance service routine on the A feed UPS units - Planned maintenance - 2446

The scheduled maintenance has been completed.

2 updates
Jul 07

8:15 AM - 8:58 AM SAST (43min duration)

Scheduled Maintenance: Self-Managed File Storage - file8.storage.za.xneelo.com - Planned maintenance - 2474

The scheduled maintenance has been completed.

2 updates
Jul 07

7:53 AM - Jul 8 12:30 PM SAST (1d 4h 37min duration)

Multiple sections currently inaccessible in xneelo Control Panel and konsoleH.

Both xneelo Control Panel and konsoleH are accessible.

3 updates
Impacted:
xneelo Control Panel
konsoleH
Managed Hosting - Email
Orders
Restructures
Jul 07

7:45 AM - 8:07 AM SAST (23min duration)

Scheduled Maintenance: Self-Managed File Storage - file6.storage.za.xneelo.com - Planned maintenance - 2473

The scheduled maintenance has been completed.

2 updates
Jul 07

7:00 AM - 7:30 AM SAST (31min duration)

Scheduled Maintenance: Self-Managed File Storage - file3.storage.za.xneelo.com - Planned maintenance - 2471

The scheduled maintenance has been completed.

2 updates
Jul 06

9:00 PM - 9:07 PM SAST (7min duration)

Canary server patching - Planned maintenance - 2469

The scheduled maintenance has been completed.

3 updates
Jul 06

6:00 PM - 6:17 PM SAST (17min duration)

Multiple SQL Servers - Disk Replacements - Planned maintenance - 2460

The scheduled maintenance has been completed.

3 updates
Jul 06

4:15 PM - 4:48 PM SAST (34min duration)

Scheduled Maintenance: Self-Managed File Storage - file9.storage.za.xneelo.com - Planned maintenance - 2468

The scheduled maintenance has been completed.

2 updates
Jul 06

3:45 PM - 4:12 PM SAST (28min duration)

Scheduled Maintenance: Self-Managed File Storage - file7.storage.za.xneelo.com - Planned maintenance - 2467

The scheduled maintenance has been completed.

2 updates
Jul 06

2:45 PM - 3:10 PM SAST (26min duration)

Scheduled Maintenance: Self-Managed File Storage - file5.storage.za.xneelo.com - Planned maintenance - 2466

The scheduled maintenance has been completed.

2 updates
Jul 06

2:10 PM - 2:39 PM SAST (29min duration)

Scheduled Maintenance: Self-Managed File Storage - file4.storage.za.xneelo.com - Planned maintenance - 2465

The scheduled maintenance has been completed.

2 updates
Jul 06

1:00 PM - 1:30 PM SAST (31min duration)

Scheduled Maintenance: Self-Managed File Storage - file2.storage.za.xneelo.com - Planned maintenance - 2464

The scheduled maintenance has been completed.

2 updates
Jul 06

10:45 AM - 11:26 AM SAST (42min duration)

Scheduled Maintenance: Self-Managed File Storage - file1.storage.za.xneelo.com - Planned maintenance - 2459

The scheduled maintenance has been completed.

2 updates
Jul 06

7:00 AM - 7:15 AM SAST (16min duration)

Drive Failure: www66.jnb2.host-h.net - SDB - Emergency maintenance - 2458

The scheduled maintenance has been completed.

3 updates
Jul 06

5:15 AM - 6:38 AM SAST (1h 24min duration)

Faulty drive swaps www43.cpt2.host-h.net,www37.cpt1.host-h.net and www85.cpt1.host-h.net - Emergency maintenance - 2457

The scheduled maintenance has been completed.

2 updates
Jul 04

8:30 PM - 10:00 PM SAST (1h 31min duration)

sql10.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2455

The scheduled maintenance has been completed.

2 updates
Jul 04

4:15 PM - 4:33 PM SAST (19min duration)

sql3.flk1.host-h.net - Hardware Maintenance - Emergency maintenance - 2454

The scheduled maintenance has been completed.

4 updates
Jul 04

2:00 PM - 3:02 PM SAST (1h 3min duration)

Urgent Kernel Reboot Maintenance - Emergency maintenance - 2451

The scheduled maintenance has been completed.

2 updates
Jul 04

6:30 AM - 7:30 AM SAST (1h duration)

CPT Shared server upgrades - Planned maintenance - 2448

The scheduled maintenance has been completed.

3 updates
Jul 04

6:00 AM - 7:30 AM SAST (1h 30min duration)

CPT Shared server upgrades - Planned maintenance - 2447

The scheduled maintenance has been completed.

3 updates
Jul 03

6:00 AM - 6:30 AM SAST (30min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2445

The scheduled maintenance has been completed.

3 updates
Jul 01

11:00 PM - 11:07 PM SAST (7min duration)

sql4.flk1.host-h.net - Hardware Maintenance - Planned maintenance - 2443

The scheduled maintenance has been completed.

2 updates

June

Jun 30

9:00 PM - 10:21 PM SAST (1h 22min duration)

Managed server patching - Planned maintenance - 2439

The scheduled maintenance has been completed.

3 updates
Jun 30

4:45 PM - 5:00 PM SAST (15min duration)

www4.cpt1.host-h.net - Emergency maintenance - 2441

The scheduled maintenance has been completed.

3 updates
Jun 29

9:00 PM - 9:10 PM SAST (10min duration)

Canary server patching - Planned maintenance - 2438

The scheduled maintenance has been completed.

3 updates
Jun 29

10:55 AM - 10:55 AM SAST (0min duration)

Domains section not visible in xneelo Control Panel

Customers can't view their Domains products in the xneelo Control Panel.

1 update
Impacted:
xneelo Control Panel
Domain administration
Jun 29

6:30 AM - 6:44 AM SAST (15min duration)

www63.cpt1.host-h.net - Planned maintenance - 2435

The scheduled maintenance has been completed.

3 updates
Jun 29

6:30 AM - 6:44 AM SAST (14min duration)

sql12.cpt2.host-h.net - Planned maintenance - 2434

The scheduled maintenance has been completed.

4 updates
Jun 29

6:00 AM - 6:29 AM SAST (30min duration)

Drive replacement - www423.jnb1.host-h.net (196.22.142.56) - Emergency maintenance - 2436

The scheduled maintenance has been completed.

2 updates
Jun 28

6:30 AM - 7:00 AM SAST (30min duration)

sql19.cpt3.host-h.net - Planned maintenance - 2432

The scheduled maintenance has been completed.

3 updates
Jun 27

9:08 PM - 9:51 PM SAST (43min duration)

Network degradation for German hosted servers

Network recovery is being observed and services are stable again

2 updates
Impacted:
Managed Servers
Managed Hosting - Email
Web Hosting
Jun 27

6:30 AM - 7:00 AM SAST (30min duration)

sql18.cpt3.host-h.net - Planned maintenance - 2431

The scheduled maintenance has been completed.

3 updates
Jun 26

6:30 AM - 6:49 AM SAST (19min duration)

sql3.cpt4.host-h.net - Planned maintenance - 2428

The scheduled maintenance has been completed.

3 updates
Jun 26

6:00 AM - 6:21 AM SAST (21min duration)

sql25.cpt1.host-h.net - Planned maintenance - 2429

The scheduled maintenance has been completed.

3 updates
Jun 25

6:00 PM - 6:15 PM SAST (16min duration)

Multiple Sql servers - Disk Upgrades - Planned maintenance - 2427

The scheduled maintenance has been completed.

3 updates
Jun 25

6:00 AM - 6:38 AM SAST (39min duration)

Disk upgrade - Planned maintenance - 2426

The scheduled maintenance has been completed.

3 updates
Jun 24

6:30 AM - 6:42 AM SAST (12min duration)

sql21.cpt1.host-h.net - Planned maintenance - 2422

The scheduled maintenance has been completed.

3 updates
Jun 24

6:00 AM - 9:00 AM SAST (3h duration)

.EU Registry Maintenance - Planned maintenance - 2407

The scheduled maintenance has been completed.

2 updates
Jun 23

9:00 PM - 10:31 PM SAST (1h 32min duration)

Managed server patching - Planned maintenance - 2403

The scheduled maintenance has been completed.

2 updates
Jun 23

11:38 AM - 6:17 PM SAST (6h 40min duration)

Xneelo Control Panel Access Intermittent

Services have returned to normal.

3 updates
Impacted:
xneelo Control Panel
Jun 23

6:30 AM - 6:38 AM SAST (9min duration)

sql25.cpt3.host-h.net - Planned maintenance - 2400

The scheduled maintenance has been completed.

3 updates
Jun 23

6:00 AM - 6:09 AM SAST (10min duration)

sql2.cpt4.host-h.net - Planned maintenance - 2394

The scheduled maintenance has been completed.

3 updates
Jun 23

5:00 AM - 1:00 PM SAST (8h duration)

DENIC (.DE) Registry Maintenance - Planned maintenance - 2408

The scheduled maintenance has been completed.

2 updates
Jun 22

9:00 PM - 9:23 PM SAST (24min duration)

Canary server patching - Planned maintenance - 2402

The scheduled maintenance has been completed.

2 updates
Jun 22

6:00 PM - 6:13 PM SAST (14min duration)

sql15.cpt1.host-h.net - Planned maintenance - 2393

The scheduled maintenance has been completed.

3 updates
Jun 21

7:30 AM - 7:37 AM SAST (8min duration)

dedi8.cpt3.host-h.net - Planned maintenance - 2389

The scheduled maintenance has been completed.

3 updates
Jun 21

7:00 AM - 7:10 AM SAST (10min duration)

sql15.cpt2.host-h.net - Planned maintenance - 2388

The scheduled maintenance has been completed.

3 updates
Jun 20

7:00 AM - 7:10 AM SAST (10min duration)

sql15.cpt2.host-h.net - Planned maintenance - 2386

The scheduled maintenance has been completed.

3 updates
Jun 19

11:30 AM - 11:39 AM SAST (10min duration)

www49.jnb2.host-h.net : Emergency file system maintenance - Emergency maintenance - 2362

The scheduled maintenance has been completed.

3 updates
Jun 18

10:00 PM - 11:07 PM SAST (1h 8min duration)

Scheduled server Maintenance: www102.jnb2.host-h.net, www117.jnb2.host-h.net - - 2358

The scheduled maintenance has been completed.

5 updates
Jun 18

6:30 PM - 6:38 PM SAST (9min duration)

sql14.cpt3.host-h.net - Planned maintenance - 2359

The scheduled maintenance has been completed.

3 updates
Jun 17

7:00 PM - 11:00 PM SAST (4h duration)

Tucows Backend Upgrade Impacting Connectivity - Planned maintenance - 2357

The scheduled maintenance has been completed.

2 updates
Jun 17

7:23 AM - 11:00 AM SAST (3h 37min duration)

Email Sending Delays

The issue has been identified, and email services are returning to normal operation.
You may still experience some delays while queued emails are processed and delivered. We appreciate your patience and apologise for the inconvenience caused.

2 updates
Impacted:
Managed Hosting - Email
Jun 15

9:00 PM - 10:25 PM SAST (1h 26min duration)

Managed Server Patches - Planned maintenance - 2353

The scheduled maintenance has been completed.

3 updates
Jun 14

3:00 AM - 3:45 AM SAST (45min duration)

.COM/.NET Registry Maintenance.

.COM/.NET Registry Maintenance has been completed successfully. Availability checks, registrations, renewals and updates for .com/.net domains are now available.

2 updates
Jun 13

9:00 AM - 9:00 AM SAST (0min duration)

Power Maintenance: A-feed breaker installation - Planned maintenance - 2344

Scheduled from June 13, 09:00 AM SAST until June 13, 07:00 PM SAST

  • Maintenance window: 10 hrs

  • Attending: xneelo Engineers

  • Summary: Install a new breaker on the A-feed. This will require a full failover to the B feed for the duration of the maintenance window.

  • Symptoms: To ensure continuity of services during this period, all single power supply devices will be switched to the B-Feed power feeds. Commerce servers and other dual-powered infrastructure will automatically failover to the B-Feed once the A-Feed has been isolated. While we do not anticipate any service interruptions, please take necessary precautions to prepare for this maintenance window.

1 update
Jun 12

10:00 PM - Jun 13 12:50 AM SAST (2h 50min duration)

File system maintenance on www124.jnb2.host-h.net (129.232.138.189) - Planned maintenance - 2342

The scheduled maintenance has been completed.

3 updates
Jun 12

10:00 PM - Jun 13 1:17 AM SAST (3h 18min duration)

File system maintenance - www29.jnb1.host-h.net (196.22.132.29) - Planned maintenance - 2343

The scheduled maintenance has been completed.

3 updates
Jun 12

6:30 AM - 6:39 AM SAST (10min duration)

sql32.cpt3.host-h.net - Planned maintenance - 2351

The scheduled maintenance has been completed.

3 updates
Jun 12

6:15 AM - 6:49 AM SAST (35min duration)

Multiple Shared Server - Hardware Upgrades - Planned maintenance - 2349

The scheduled maintenance has been completed.

3 updates
Jun 10

10:00 PM - 11:37 PM SAST (1h 38min duration)

Scheduled server Maintenance: www1000.jnb1.host-h.net, www515.jnb1.host-h.net, www527.jnb1.host-h.net, www534.jnb1.host-h.net - - 2337

The scheduled maintenance has been completed.

2 updates
Jun 10

9:30 AM - 9:42 AM SAST (13min duration)

www59.cpt3.host-h.net - Emergency maintenance - 2341

The scheduled maintenance has been completed.

3 updates
Jun 10

7:41 AM - 7:41 AM SAST (0min duration)

Cloud dashboard unreachable

The Cloud dashboard is currently unreachable. We are investigating the matter.

1 update
Impacted:
xneelo Control Panel
Jun 10

6:30 AM - 6:40 AM SAST (10min duration)

www78.cpt1.host-h.net - Planned maintenance - 2339

The scheduled maintenance has been completed.

3 updates
Jun 09

10:00 PM - Jun 10 12:40 AM SAST (2h 41min duration)

Xneelo Control Panel maintenance - Planned maintenance - 2287

The scheduled maintenance has been completed.

4 updates
Jun 09

9:00 PM - 11:59 PM SAST (2h 59min duration)

Managed server patching - Planned maintenance - 2327

The scheduled maintenance has been completed.

2 updates
Jun 08

9:00 PM - 9:21 PM SAST (21min duration)

Canary server patching - Planned maintenance - 2326

The scheduled maintenance has been completed.

2 updates
Jun 08

5:14 PM - 5:29 PM SAST (15min duration)

www17.flk1.host-h.net - File System check - Emergency maintenance - 2335

The scheduled maintenance has been completed.

2 updates
Jun 08

10:59 AM - Jun 18 8:26 AM SAST (9d 21h 27min duration)

High load Due to Increased Automated Bot Traffic

High load Due to Increased Automated Bot Traffic

6 updates
Impacted:
Managed Servers
Jun 08

2:15 AM - 2:29 AM SAST (14min duration)

Emergency drive swap - www84.jnb2.host-h.net - Emergency maintenance - 2320

The scheduled maintenance has been completed.

2 updates
Jun 08

1:45 AM - 2:45 AM SAST (1h duration)

www77.cpt1.host-h.net & www7.cpt3.host-h.net - Planned maintenance - 2321

The scheduled maintenance has been completed.

3 updates
Jun 08

1:45 AM - 2:03 AM SAST (19min duration)

Emergency drive swap - www505.jnb2.host-h.net - Emergency maintenance - 2319

The scheduled maintenance has been completed.

2 updates
Jun 07

11:10 AM - 11:25 AM SAST (15min duration)

sql15.cpt3.host-h.net - Emergency maintenance - 2318

The scheduled maintenance has been completed.

3 updates
Jun 06

9:00 AM - 4:40 PM SAST (7h 40min duration)

Power maintenance: B- feed UPS installation - Planned maintenance - 2291

The scheduled maintenance has been completed.

2 updates
Jun 05

11:45 AM - 12:08 PM SAST (23min duration)

www2.cpt3.host-h.net - Emergency maintenance - 2306

The scheduled maintenance has been completed.

3 updates
Jun 04

10:00 AM - Jun 5 9:12 AM SAST (23h 13min duration)

Hardware upgrade: www1.jnb2.host-h.net - Emergency maintenance - 2304

The scheduled maintenance has been completed.

3 updates
Jun 04

6:30 AM - 6:40 AM SAST (10min duration)

sql23.cpt1.host-h.net - Planned maintenance - 2301

The scheduled maintenance has been completed.

3 updates
Jun 04

6:30 AM - 7:29 AM SAST (59min duration)

Drive Failure: www503.jnb2.host-h.net - SDB - Emergency maintenance - 2302

The scheduled maintenance has been completed.

3 updates
Jun 03
Jun 03

11:00 AM - 11:20 AM SAST (20min duration)

Hardware upgrade - www1.jnb2.host-h.net - Emergency maintenance - 2299

The scheduled maintenance has been completed.

2 updates
Jun 02

9:00 PM - 10:30 PM SAST (1h 31min duration)

Managed server patching and reboots - Planned maintenance - 2289

The scheduled maintenance has been completed.

2 updates
Jun 01

9:00 PM - 9:16 PM SAST (17min duration)

Canary server patching - Planned maintenance - 2288

The scheduled maintenance has been completed.

2 updates