Planned maintenance: 998 - Cape Town Data Centre move - 11 January 2025 (batch 3)

The scheduled maintenance has been completed.

• Maintenance window: 5hr 30min

• Attending: xneelo Engineers

• Summary:

Update
00:45 - The shutdown of servers has been initiated and relocation to the new data centre will begin shortly.
01:50 - The servers have arrived at the new data center and will be connected soon.
02:40 - Our Data Centre Engineers have completed the relocation of servers affected during this session and servers are now back online. Affected websites will now be reachable again.

The following servers will be unavailable due to the relocation of our Cape Town Data Centre:

dedi222.cpt3.host-h.net
dedi271.cpt1.host-h.net
dedi261.cpt3.host-h.net
dedi139.cpt1.host-h.net
dedi6.cpt1.host-h.net
dedi238.cpt3.host-h.net
dedi239.cpt3.host-h.net
dedi354.cpt3.host-h.net
dedi352.cpt3.host-h.net
dedi231.cpt3.host-h.net
dedi326.cpt3.host-h.net
dedi232.cpt3.host-h.net
dedi427.cpt3.host-h.net
dedi251.cpt3.host-h.net
dedi13.cpt1.host-h.net
dedi70.cpt1.host-h.net
dedi18.cpt1.host-h.net
dedi245.cpt3.host-h.net
dedi110.cpt1.host-h.net
dedi397.cpt3.host-h.net
dedi398.cpt3.host-h.net
dedi370.cpt3.host-h.net
dedi292.cpt3.host-h.net

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/