Current network status and maintenance

Updates

• Jan 20, 2025 1:54 AM SAST

  Update 3: The relocation of the servers affected during this session has been successfully completed and is back online.

  Completed
• Jan 20, 2025 1:07 AM SAST (47 minutes earlier)

  Update 2: The servers have arrived at the new data centre and will be connected soon.

  In Progress
• Jan 19, 2025 11:32 PM SAST (1 hour and 35 minutes earlier)

  Update 1: The shutdown of servers has been initiated and relocation to the new data centre will commence shortly.

  In Progress
• Jan 17, 2025 9:28 AM SAST (2 days, 14 hours, and 3 minutes earlier)

  • Maintenance window: 6hr 45min

  • Attending: xneelo Engineers

  • Summary: The following database servers will be unavailable due to the relocation of our Cape Town Data Centre:

  sql1.cpt3.host-h.net
  sql7.cpt2.host-h.net
  sql3.cpt3.host-h.net
  sql8.cpt2.host-h.net
  sql3.cpt1.host-h.net
  sql1.cpt1.host-h.net
  sql12.cpt1.host-h.net
  sql13.cpt1.host-h.net
  sql4.cpt1.host-h.net
  sql14.cpt1.host-h.net
  sql7.cpt1.host-h.net
  sql6.cpt1.host-h.net
  sql10.cpt1.host-h.net
  sql9.cpt1.host-h.net
  sql5.cpt1.host-h.net
  sql8.cpt1.host-h.net
  sql18.cpt1.host-h.net
  sql17.cpt1.host-h.net
  sql2.cpt3.host-h.net
  sql28.cpt3.host-h.net
  sql11.cpt1.host-h.net
  sql27.cpt3.host-h.net
  sql25.cpt3.host-h.net
  sql27.cpt1.host-h.net
  sql30.cpt3.host-h.net
  sql10.cpt2.host-h.net
  sql4.cpt2.host-h.net
  sql1.cpt2.host-h.net
  sql3.cpt2.host-h.net
  sql19.cpt3.host-h.net
  sql12.cpt2.host-h.net
  sql15.cpt1.host-h.net
  sql4.cpt4.host-h.net
  sql17.cpt4.host-h.net
  sql31.cpt1.host-h.net

  • Symptoms: Websites hosted on the affected server will be inaccessible during the maintenance window. For FAQs refer to our Help Centre article: https://xneelo.co.za/help-centre/products-and-services/data-centre-move-faq/

  Scheduled