Current network status and maintenance

Current network status and maintenance

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Jun 2, 2025 8:39 AM SAST Resolved after 7h 18m

Webmail outage - Johannesburg data centre

Impacted:
Webmail

Updates

  • Jun 2, 2025 3:57 PM SAST

    This has been resolved by the previously implemented change.

    Resolved
  • Jun 2, 2025 9:54 AM SAST (6 hours and 3 minutes earlier)

    We experienced a DDoS-style attack this morning on our Webmail login page, which caused the timeout errors. A rule has been implemented to better handle these requests, which has mitigated the issue.

    Monitoring
  • Jun 2, 2025 8:39 AM SAST (1 hour and 14 minutes earlier)

    Customer with domains hosted in the Johannesburg data centre are unable to access Webmail at the moment. The login screen times out with a Gateway Timeout error.

    Investigating