Current network status and maintenance

Current network status and maintenance

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Jan 27, 2026 4:37 PM SAST Resolved after 3d

Reduced Site Performance Under Investigation

Impacted:
Managed Servers
Web Hosting
Customer support

Updates

  • Jan 30, 2026 2:06 PM SAST

    We have fully restored service by reverting a recent update to our security and monitoring systems. To further support the performance of your websites, we have also increased the resources allocated to our processing environment. These adjustments ensure a more stable and efficient hosting experience. We apologise for any inconvenience caused and thank you for your patience.

    Resolved
  • Jan 27, 2026 4:37 PM SAST (2 days, 21 hours, and 28 minutes earlier)

    A change was recently rolled out across our servers as part of our ongoing efforts to improve platform security. Unfortunately, this change had some unintended side effects on server load, which may have impacted overall performance and website response times for a period. The root cause has since been identified, and corrective measures are being implemented to mitigate the issue.

    Monitoring