Current network status and maintenance

Current network status and maintenance

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Apr 9, 2026 8:20 AM SAST Resolved after 5d

Outgoing email delivery delays

Impacted:
Web Hosting

Updates

  • Apr 13, 2026 2:34 PM SAST

    Mail sending has been restored and confirmed by our outgoing mail filter provider.

    Resolved
  • Apr 9, 2026 11:56 AM SAST (4 days, 2 hours, and 37 minutes earlier)

    Outgoing emails are once more delivering. Our engineers are working with our third-party provider and monitoring the situation.

    Monitoring
  • Apr 9, 2026 8:20 AM SAST (3 hours and 36 minutes earlier)

    We are currently experiencing delays with outgoing email delivery.

    Our team has identified the cause as an issue with a third-party provider, which is impacting the timely sending of emails. Please note that emails are not being lost, but delivery may take longer than usual.

    Our administrators are actively monitoring the situation and working with the provider to restore normal service as soon as possible.

    We will continue to provide updates as more information becomes available.

    We apologise for any inconvenience caused and appreciate your patience.

    Identified