Current network status and maintenance

Current network status and maintenance

Back
Feb 10, 2026 1:48 PM SAST Resolved after 3h 9m

Outgoing Traffic Issues for Shared, Managed, and Self-Managed Servers Hosted in our Cape Town Data Centre

Impacted:
Managed Servers
Webmail
Web Hosting
Self-Managed Servers

Updates

  • Feb 10, 2026 4:57 PM SAST

    Both of our upstream providers experienced connectivity issues at the same time which led to incoming and outgoing traffic issues in our Cape Town Data Centre.

    Our primary provider is fully online again.

    We will be following up with our providers to prevent future occurrences of the issue.

    Resolved
  • Feb 10, 2026 3:35 PM SAST (1 hour and 21 minutes earlier)

    We are now routing traffic via the north-south link.

    Latency should now be back to normal.

    Monitoring
  • Feb 10, 2026 1:48 PM SAST (1 hour and 47 minutes earlier)

    We are currently experiencing connectivity issues at our Cape Town Data Centre. This is affecting incoming and outgoing traffic for Shared, Managed, and Self-Managed Servers.

    Our Engineers are actively investigating the cause.

    In the interim, all local traffic is being routed internationally which may lead to higher latency.

    Investigating