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Sep 29, 2025 10:02 AM SAST Resolved after 0m

Email issue with New Outlook

Impacted:
Managed Hosting - Email

Updates

  • Sep 29, 2025 10:02 AM SAST

    Customers using the New Outlook email application may currently experience some of the following issues relating to a bug in the New Outlook email application:

    • Email sending and receiving delays
    • Attachment errors
    • Missing folders in shared accounts
    • Failure to launch the application

    Recommended Actions
    - Switch back to Classic Outlook (Help > Revert to old Outlook) for better stability.
    - Remove and re-add your mailbox (ensure you back up first).
    - Contact Microsoft Support if the issue persists.

    Resolved