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Aug 20, 2024 8:35 PM SAST Resolved after 0m

Card Payments Failing intermittently

Impacted:
Payments

Updates

  • Aug 20, 2024 8:35 PM SAST

    A 3rd-party's 3D secure service is down which is leading to card payments failing intermittently due to authentication errors.

    In the interim, cash invoices can be settled via EFT payment to the below details:

    Account Holder: xneelo (Pty) Ltd
    Bank: ABSA Bank
    Branch Code: 632005
    Account No: 9166856924
    Account Type: Savings Account

    The due date for cash invoices is the 27th of August. Once the issue has been resolved, immediate card payments can be made.

    Resolved