Current network status and maintenance

Current network status and maintenance

Back
Apr 14, 2026 11:39 AM SAST Resolved after 57m

Email Sending Errors - Cape Town

Impacted:
Managed Hosting - Email
Webmail

Updates

  • Apr 14, 2026 12:36 PM SAST

    Email anti-virus scanning led to delays in email processing, which resulted in intermittent connectivity issues. During this time, some customers experienced difficulties sending emails.

    The underlying cause has now been identified and resolved, and services are returning to normal.

    Resolved
  • Apr 14, 2026 11:39 AM SAST (57 minutes earlier)

    We are currently experiencing temporary issues with sending emails. Our Email Engineers are investigating the cause and working to restore full functionality.

    Our current ETR is 30 minutes

    Please accept our apology for the inconvenience caused.

    Investigating