Current network status and maintenance

Current network status and maintenance

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Feb 4, 2026 8:45 AM SAST Resolved after 7d

Customers are reporting that they are unable to view some of their produ...

Impacted:
xneelo Control Panel

Updates

  • Feb 10, 2026 10:25 AM SAST

    Our engineering teams have resolved the intermittent xneelo Control Panel timeouts by upgrading our core authentication services to a more flexible, high-capacity architecture. This update allows the system to handle significant traffic spikes more smoothly and automatically. Customers should now experience a more responsive and reliable service, even during peak periods.

    We continue to monitor the platform closely in real-time to support long-term stability and performance.

    Resolved
  • Feb 4, 2026 8:45 AM SAST (6 days, 1 hour, and 39 minutes earlier)

    We are aware that some customers are experiencing intermittent slowness leading to timeouts when accessing the xneelo Control Panel. Our engineers are actively working on this.

    Investigating