Current network status and maintenance
Outgoing/Sending Email Delays
Updates
-
Feb 5, 2026 4:09 PM SAST
Our third-party spam filter vendor successfully identified the root cause and resolved the issue.
Resolved -
Feb 2, 2026 2:48 PM SAST (3 days, 1 hour, and 21 minutes earlier)
Following the changes implemented over the weekend, we’re seeing a significant improvement in outbound email delivery rates. Our technical team remains on high alert and will continue to closely monitor the environment to ensure ongoing stability.
Monitoring -
Jan 30, 2026 12:51 PM SAST (3 days, 1 hour, and 56 minutes earlier)
Outgoing mail delivery remains stable with reduced deferrals today; we continue to engage directly with our third-party software provider to reach a final resolution.
Monitoring -
Jan 20, 2026 11:59 AM SAST (1 week, 3 days, and 52 minutes earlier)
We are aware of delays affecting outgoing email delivery on some of our mail servers. Emails may take longer than usual to leave our servers, however messages are being queued and are not lost.
Our email engineers are investigating the cause and are actively working with our third-party software provider to restore normal service.
We will provide further updates as more information becomes available.
Monitoring