Planned Maintenance: Upgrading our backlink infrastructure in the Samrand Data Centre

Resolved Date: 31 Aug 2021 00:21 SAST
Notice ID: #8906
Start: 30 Aug 2021 22:00 SAST
Maintenance Window: 3 hour
Attending: Xneelo engineers
Additional Information: We’re upgrading the firmware of our backlink infrastructure in the Samrand Data Centre. This change will result in a more stable backlink experience. It is recommended that you shut down services that run on the backlink infrastructure prior to the following maintenance window to avoid the risk of complicated environments potentially breaking. Services can be restarted after the maintenance window, or when the Network Notice is resolved.

Symptoms:

The maintenance is scheduled for one hour with an expected downtime of 15 minutes on the backlink infrastructure for those servers in the affected rows. Affected customers have been notified via email.