Network Notices

Spamhaus 550 email error

Resolved Date: 26 Aug 2020 11:00 SAST
Notice ID: #6327
Start: 26 Aug 2020 08:00 SAST
Maintenance Window: TBC
Issue: The IP address that you are attempting to send the email from is on the Spamhaus blacklist.
Attending: xneelo Engineers
Additional Information: Our Engineers have rolled out a change that should resolve the error being encountered. UPDATE: change was rolled back to false positives

Symptoms:

You will receive the following error when attempting to send an email: 550 Spamhaus (-53): retry time not reached for any host