Network Notices

Planned Maintenance: JHB DC FTP Backup Servers

Resolved Date: 30 Apr 2020 10:15 SAST
Notice ID: #5663
Start: 30 Apr 2020 09:00 SAST
Maintenance Window: 5-10 Minutes of downtime per server
Point of impact: Johannesburg Data Centre
Issue: TruServ FTP Backup servers OS update
Attending: xneelo Engineers
Additional Information: FTP backups servers will be upgraded to Debian Stretch. The following servers will be affected: ftpbackup6.jnb1.host-h.net ftpbackup2.jnb2.host-h.net ftpbackup1.jnb1.host-h.net ftpbackup3.jnb1.host-h.net ftpbackup5.jnb2.host-h.net ftpbackup7.jnb2.host-h.net ftpbackup4.jnb1.host-h.net ftpbackup2.jnb1.host-h.net ftpbackup5.jnb1.host-h.net ftpbackup6.jnb2.host-h.net ftpbackup3.jnb2.host-h.net ftpbackup4.jnb2.host-h.net ftpbackup1.jnb2.host-h.net

Symptoms:

Customers will not be able to log into their FTP backup space during the maintenance