Our phone system is currently unavailable

Resolved Date: 28 Apr 2020 16:24 SAST
Notice ID: #5651
Start: 28 Apr 2020 16:05 SAST
Maintenance Window: 30 Minutes
Point of impact: xneelo phone system
Issue: Network connectivity issue relating to our phone system.
Attending: xneelo Engineers
Additional Information: Please send in emails for urgent requests while the phone system is unavailable.

Symptoms:

Customers will not be able to reach us telephonically.

Is this my server?