Current network status and maintenance

Current network status and maintenance

Back
Sep 29, 2026 7:57 PM SAST Resolved after 56m

Intermittent Live Chat issues

Impacted:
Customer support

Updates

  • Sep 29, 2026 8:53 PM SAST

    We are currently experiencing intermittent issues with our Live Chat platform. Customers might experience delays or issues while trying to contact us on our Live Chat platform as well as not being able to receive responses on Live Chat.

    Please get in touch with us at support@xneelo.com if you are unable to successfully connect with us on Live Chat.

    Resolved
  • Sep 29, 2026 7:57 PM SAST (56 minutes earlier)

    We are currently experiencing intermittent issues with our Live Chat platform. Customers might experience delays or issues while trying to contact us on our Live Chat platform as well as not being able to receive responses on Live Chat.

    Please get in touch with us at support@xneelo.com if you are unable to successfully connect with us on Live Chat.

    Investigating