Current network status and maintenance

Current network status and maintenance

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Oct 21, 2026 11:33 AM SAST Resolved after 4h 31m

2FA SMS temporarily unavailable

Impacted:
xneelo Control Panel
konsoleH

Updates

  • Oct 21, 2026 4:04 PM SAST

    The SMS two-factor authentication service is functioning as expected. This incident is now resolved.

    Resolved
  • Oct 21, 2026 3:15 PM SAST (48 minutes earlier)

    SMS two-factor authentication is working again. Our team is monitoring the service to ensure it remains stable.

    We apologise for the inconvenience and thank you for your patience.

    Monitoring
  • Oct 21, 2026 11:33 AM SAST (3 hours and 42 minutes earlier)

    We are currently experiencing an issue with SMS two-factor authentication. Customers may not receive the verification codes needed to sign in.

    Our team is investigating and working to restore the service as quickly as possible.

    We apologise for the inconvenience and will update this notice as more information becomes available.

    Investigating