Current network status and maintenance

Current network status and maintenance

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Nov 5, 2025 9:29 AM SAST

KonsoleH Restore Tool timing out - Planned maintenance - 1754

Updates

  • Dec 3, 2025 10:28 AM SAST

    The scheduled maintenance has been completed.

    Completed
  • Nov 5, 2025 9:29 AM SAST (4 weeks and 59 minutes earlier)

    Scheduled from November 4, 09:00 PM SAST until November 12, 12:00 PM SAST

    • Maintenance window: 15 hours

    • Attending: xneelo Engineers

    • Summary: File restores via konsoleH are currently timing out.

    • Symptoms: File restores via konsoleH are currently timing out. Customers are still able to restore databases via konsoleH. Customers are able to use the new xneelo control panel to restore any required files

    Scheduled