Current network status and maintenance

Current network status and maintenance

Back
Aug 25, 2026 3:05 PM SAST Resolved after 1d

SSL error on email programmes.

Impacted:
Managed Hosting - Email

Updates

  • Aug 26, 2026 4:58 PM SAST

    The fix applied by our engineers has resolved this issue.

    Resolved
  • Aug 26, 2026 8:39 AM SAST (8 hours and 18 minutes earlier)

    Our engineers have applied a fix to reintroduce support for older TLS versions. This should resolve these errors, and email devices should now connect successfully.


    If you are still experiencing errors, please reach out to us!

    Monitoring
  • Aug 25, 2026 3:05 PM SAST (17 hours and 34 minutes earlier)

    An update to the SSL version used on our managed hosting environment has dropped support for older TLS versions. This causes an error with the SSL handshake for older email programmes. Please use Webmail if you experience this error as this will be unaffected.

    Identified