Current network status and maintenance

Updates

• Sep 2, 2026 2:43 PM SAST

  Our engineers have made changes to the server to address the degraded performance and the webmail service is accessible again.

  Resolved
• Sep 2, 2026 1:21 PM SAST (1 hour and 21 minutes earlier)

  Our engineers are actively working to restore email services on the affected servers. Resolving this issue remains our priority.

  Investigating
• Sep 2, 2026 11:50 AM SAST (1 hour and 31 minutes earlier)

  Our engineers are actively working to restore webmail functionality.

  We appreciate your patience as we work to resolve this.

  Investigating
• Sep 2, 2026 8:00 AM SAST (3 hours and 49 minutes earlier)

  Slow response times on Webmail are currently affecting customers hosted in Johannesburg.

  Our email engineers continue to investigate the issue and are actively working to restore the service.

  Thank you for your patience while we continue to work on resolving this.

  Investigating
• Sep 1, 2026 5:42 PM SAST (14 hours and 17 minutes earlier)

  We are seeing an improvement in the webmail functionality with faster response times.

  Thank you for your patience as we continue to monitor the performance of the service.

  Monitoring
• Sep 1, 2026 10:11 AM SAST (7 hours and 31 minutes earlier)

  We are aware of slow responses experienced on Webmail for customers hosted in Johannesburg.

  This is being investigated by our email engineers who are working on restoring functionality.

  Investigating