Incident History

History

May 7, 2024 7:00 PM SAST until May 7, 2024 9:00 PM SAST
Planned maintenance: 474 - .ORG Registry Maintenance
Completed
May 8, 2024 7:44 AM SAST
The scheduled maintenance has been completed.
Completed
May 7, 2024 9:37 PM SAST
The scheduled maintenance has been completed.
Scheduled
May 6, 2024 9:33 AM SAST
  • Maintenance window: 2 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window, availability checks, registrations, renewals and updates for .ORG domains may not be available.
May 7, 2024 6:15 PM SAST until May 7, 2024 7:00 PM SAST
Planned maintenance: 475 - sql38.cpt1.host-h.net + sql5.cpt4.host-h.net
Completed
May 7, 2024 6:25 PM SAST
The scheduled maintenance has been completed.
Scheduled
May 6, 2024 9:36 AM SAST
  • Maintenance window: 45 minutes
  • Attending: xneelo Engineers
  • Summary: Drive Replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 7, 2024 6:30 AM SAST until May 7, 2024 7:00 AM SAST
Planned maintenance: 473 - sql26.jnb1.host-h.net
Completed
May 7, 2024 6:51 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 5, 2024 9:43 AM SAST
  • Maintenance window: 30 Min
-Point of impact: 41.203.18.185
  • Attending: xneelo Engineers
  • Summary: Drive Maintenance
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 6, 2024 6:30 AM SAST until May 6, 2024 7:00 AM SAST
Planned maintenance: 472 - sql5.cpt4.host-h.net faulty drive swap out
Completed
May 6, 2024 6:36 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 3, 2024 5:20 PM SAST
Planned maintenance: 472 - sql5.cpt4.host-h.net faulty drive swap out
  • Maintenance window: 1hr
  • Attending: xneelo Engineers
  • Summary: Faulty drive replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 6, 2024
Slow or intermittent connectivity on Webmail
Resolved
May 6, 2024 2:04 PM SAST
  • Maintenance window: TBA
  • Attending: xneelo Engineers
  • Summary: Connectivity issues
  • Symptoms: Intermittent access with logging in and slowness encountered within Webmail interface
Investigating
May 6, 2024 10:54 AM SAST
  • Maintenance window: TBA
  • Attending: xneelo Engineers
  • Summary: Connectivity issues
  • Symptoms: Intermittent access with logging in and slowness encountered within Webmail interface
May 5, 2024 10:00 PM SAST until May 6, 2024 1:00 AM SAST
Planned maintenance: 469 - Webmail Upgrade
Completed
May 5, 2024 11:57 PM SAST
The scheduled maintenance has been completed.
Scheduled
May 2, 2024 3:24 PM SAST
  • Maintenance window: 3 Hours
  • Attending: xneelo Engineers
  • Summary: During the maintenance window, we will be upgrading the Roudcube software that Webmail is run on, this upgrade will include a new look and enhanced features
May 5, 2024 6:30 AM SAST until May 5, 2024 7:00 AM SAST
Planned maintenance: 471 - sql3.jnb3.host-h.net
Completed
May 5, 2024 6:46 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 3, 2024 6:37 AM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive Replacement
  • Point of Impact: 156.38.230.141
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 4, 2024 6:30 AM SAST until May 4, 2024 7:00 AM SAST
Planned maintenance: 470 - First drive replacement - sql3.jnb3.host-h.net
Completed
May 4, 2024 6:42 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 2, 2024 6:31 PM SAST
  • Maintenance window: 30 min
  • Point of impact : sql3.jnb3.host-h.net 156.38.230.141
  • Attending: xneelo Engineers
  • Summary: disk replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 1, 2024 6:00 AM SAST until May 1, 2024 6:30 AM SAST
Planned maintenance: 467 - sql43.jnb2.host-h.net
Completed
May 1, 2024 6:16 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 30, 2024 1:38 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive Replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 30, 2024 10:00 PM SAST until April 30, 2024 10:30 PM SAST
Emergency maintenance: 468 - Hardware Swap: sql5.nur4.host-h.net (195.201.105.12)
Completed
April 30, 2024 10:10 PM SAST
The scheduled maintenance has been completed.
Scheduled
April 30, 2024 1:45 PM SAST
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: One of the drives need to be replaced.
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
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