Incident History
History
March 19 6:29 AM SAST until March 19 7:00 AM SASTPlanned maintenance: 1217 - www66.cpt3.host-h.net
Completed
March 19 6:38 AM SAST
Scheduled
March 19 6:30 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Full hardware swap
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1216 - Managed server patching
Completed
March 18 11:36 PM SAST
Scheduled
March 18 2:39 PM SAST
- Maintenance window: 5 hours
- Attending: xneelo Engineers
- Summary: Managed hosting service patching
- Symptoms: Websites hosted on the affected servers will be briefly inaccessible during the maintenance window.
Planned maintenance: 1214 - Canary server patching
Completed
March 17 10:17 PM SAST
Scheduled
March 17 11:52 AM SAST
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: Managed server canary security patching
- Symptoms: Websites hosted on the affected server will be briefly inaccessible during the maintenance window.
Planned maintenance: 1215 - www19.cpt3.host-h.net hardware upgrade
Completed
March 18 6:38 AM SAST
Scheduled
March 17 3:30 PM SAST
- Maintenance window: 30 min
- Attending: xneelo Engineers
- Summary: hardware upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1213 - www93.cpt1.host-h.net
Completed
March 17 6:43 AM SAST
Scheduled
March 17 5:51 AM SAST
- Point of impact: 196.40.97.39
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Disk Replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
March 17 5:51 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Disk Replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Emergency maintenance: 1212 - www10.cpt4.host-h.net - server is unresponsive
Completed
March 16 11:06 PM SAST
Scheduled
March 16 10:22 PM SAST
- Maintenance window: 30 Minutes - up to 1 hour
- Attending: xneelo Engineers
- Summary: The server is unresponsive, and currently being investigated
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1211 - www59.cpt1.host-h.net
Completed
March 15 6:24 AM SAST
Scheduled
March 14 2:37 PM SAST
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: full hardware upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1208 - Multiple shared server upgrades
Completed
March 15 6:44 AM SAST
Scheduled
March 13 10:29 AM SAST
- Maintenance window: 1Hr 30 Min
- Attending: xneelo Engineers
- Summary: CPU and Drive upgrades for the following servers:
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 1210 - Multiple Shared Servers - Hard drive upgrade
Completed
March 14 10:53 AM SAST
Scheduled
March 13 3:45 PM SAST
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: www40.cpt1.host-h.net, www33.cpt4.host-h.net & www10.cpt4.host-h.net
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Emergency maintenance: 1207 - Multiple shared server upgrades
Completed
March 14 6:52 AM SAST
Scheduled
March 13 10:26 AM SAST
- Maintenance window: 1Hr 30 Min
- Attending: xneelo Engineers
- Summary: CPU and Drive upgrades for the following servers:
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.