Incident History
History
May 27, 2024 6:30 AM SAST until May 27, 2024 7:00 AM SASTsql34.cpt3.host-h.net faulty drive swap out
Completed
May 27, 2024 6:44 AM SAST
Scheduled
May 24, 2024 4:45 PM SAST
- Maintenance window: 1hr
- Attending: xneelo Engineers
- Summary: Faulty disk replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 521 - Drive upgrade - www21.jnb1.host-h.net
Completed
May 26, 2024 6:43 AM SAST
Scheduled
May 23, 2024 11:42 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Upgrading the drives in www21.jnb1.host-h.net to 2TB. drive 2 upgrade
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 520 - Drive upgrade - www21.jnb1.host-h.net
Completed
May 25, 2024 7:00 AM SAST
Scheduled
May 23, 2024 11:36 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: Upgrading the drives in www21.jnb1.host-h.net to 2TB.
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 513 - Cape Town Data Centre Power Maintenance
Completed
May 31, 2024 4:39 PM SAST
Scheduled
May 21, 2024 1:41 PM SAST
- Maintenance window: 14 Hours
- Attending: xneelo Engineers
- Summary: The City of Cape Town will be conducting major power infrastructure upgrades on 25 May and 1 June, during which power to our Cape Town DC will be impacted.
- Symptoms: The CPT3 and CPT4 data centres will be reliant on generator power for the duration of the maintenance window. A second standby generator will be placed on site as backup to the primary generator.
Planned maintenance: 506 - www49.cpt3.host-h.net, www43.cpt3.host-h.net, www25.cpt1.host-h.net, www23.cpt4.host-h.net, www41.cpt3.host-h.net
Completed
May 23, 2024 6:24 AM SAST
Scheduled
May 21, 2024 8:27 AM SAST
- Point of impact: 197.221.14.49, 197.221.14.43, 197.221.2.25, 197.221.14.69, 197.221.14.41
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: Server Maintenance
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 511 - Software Upgrade - mwpweb3.jnb3.host-h.net (197.242.67.8)
Completed
June 5, 2024 8:42 AM SAST
Scheduled
May 21, 2024 1:10 PM SAST
- Maintenance window: 1 hr
- Attending: xneelo Engineers
- Summary: Server Maintenance
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Emergency maintenance: 517 - www112.jnb2.host-h.net disk failure
Completed
May 22, 2024 7:15 PM SAST
Scheduled
May 22, 2024 10:36 AM SAST
- Maintenance window: 30 minutes
- Attending: xneelo Engineers
- Summary: disk replacement
- Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Planned maintenance: 515 - Software Upgrade - JNB Shared Servers
Completed
May 24, 2024 12:56 PM SAST
Scheduled
May 21, 2024 9:45 PM SAST
- Maintenance window: 2hrs
- Attending: xneelo Engineers
- Summary: Websites hosted on these servers may be intermittently accessible during the maintenance window
- Symptoms: Websites and email hosted on the affected server may be intermittently accessible during the maintenance window.
Planned maintenance: 508 - Nominet (.UK) Registry Maintenance
Completed
May 21, 2024 5:08 PM SAST
In Progress
May 21, 2024 11:05 AM SAST
- Maintenance window: 2 hr
- Attending: Registry Engineers
- Summary: During the maintenance window, availability checks, registrations, renewals and updates for .co.uk domains may not be available.
Planned maintenance: 509 - .DE Registry Maintenance
Completed
May 21, 2024 12:19 PM SAST
Scheduled
May 21, 2024 11:18 AM SAST
- Maintenance window: 2 hours
- Attending: Registry Engineers
- Summary: During the maintenance window, availability checks, registrations, renewals and updates for .de domains may not be available.
- Symptoms: