Incident History

History

April 28, 2024 6:30 AM SAST until April 28, 2024 6:59 AM SAST
Planned maintenance: 451 - sql17.cpt1.host-h.net
Completed
April 28, 2024 6:41 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 26, 2024 9:00 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive Replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 28, 2024 6:30 AM SAST until April 28, 2024 6:59 AM SAST
Planned maintenance: 454 - sql1.cpt1.host-h.net
Completed
April 28, 2024 7:41 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 26, 2024 2:08 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Network interface maintenance
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 28, 2024 6:00 AM SAST until April 28, 2024 6:30 AM SAST
Planned maintenance: 450 - sql11.cpt4.host-h.net
Completed
April 28, 2024 6:09 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 26, 2024 8:56 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive Replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 28, 2024 6:00 AM SAST until April 28, 2024 6:30 AM SAST
Planned maintenance: 453 - sql38.cpt1.host-h.net
Completed
April 28, 2024 7:50 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 26, 2024 2:05 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: network interface maintenance
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 26, 2024 10:00 PM SAST until April 27, 2024 1:00 AM SAST
Emergency maintenance: 452 - Urgent reboots for security patches - Shared SQL servers hosted in Germany
Completed
April 26, 2024 10:03 PM SAST
The scheduled maintenance has been completed.
Scheduled
April 26, 2024 9:33 AM SAST
  • Maintenance window: 3hr
  • Attending: xneelo Engineers
  • Summary: We are needing to urgently reboot our shared SQL servers in Germany. This is to apply a security patch on our Servers.
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 26, 2024 6:00 AM SAST until April 26, 2024 6:30 AM SAST
Planned maintenance: 442 - SDB upgrade - sql55.jnb1.host-h.net
Completed
April 26, 2024 6:46 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 24, 2024 8:37 AM SAST
  • Maintenance window: 30 minutes
  • Point of impact: 129.232.251.73
  • Attending: xneelo Engineers
  • Summary: SDB drive will be upgraded to 960GB SSD
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 26, 2024 6:00 AM SAST until April 26, 2024 7:00 AM SAST
Planned maintenance: 445 - Fan maintenance multiple Shared Servers
Completed
April 26, 2024 6:48 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 24, 2024 9:33 AM SAST
  • Maintenance window: 60 minutes
  • Point of impact: 41.203.16.80, 129.232.249.237 , 41.203.18.27 , 41.203.18.33 , 41.203.18.91
  • Attending: xneelo Engineers
  • Summary: www451.jnb1.host-h.net www502.jnb2.host-h.net www27.jnb2.host-h.net www33.jnb2.host-h.net www89.jnb2.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
April 25, 2024 6:00 PM SAST until May 2, 2024 6:59 PM SAST
Planned maintenance: 447 - sql7.cpt2.host-h.net
Completed
April 25, 2024 6:40 PM SAST
The scheduled maintenance has been completed.
Scheduled
April 25, 2024 8:44 AM SAST
  • Maintenance window: 1 hr
  • Point of impact: 41.204.202.23
  • Attending: xneelo Engineers
  • Summary: 2nd phase Drive Upgrade
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 25, 2024 6:00 AM SAST until April 25, 2024 7:45 AM SAST
Planned maintenance: 431 - SQL Shared Servers in Cape Town (CPT) & sql2.nur4.host-h.net (DE)
Completed
April 25, 2024 7:55 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 23, 2024 11:49 AM SAST
  • Attending: xneelo Engineers
  • Maintenance summary: Operating System Update
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
April 25, 2024 6:00 AM SAST until April 25, 2024 6:30 AM SAST
Emergency maintenance: 443 - sql48.jnb1.host-h.net Fan Maintenance
Completed
April 25, 2024 6:46 AM SAST
The scheduled maintenance has been completed.
Scheduled
April 24, 2024 8:15 AM SAST
  • Maintenance window: 30 minutes
  • Point of impact: 129.232.249.204
  • Attending: xneelo Engineers
  • Summary: Fan replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
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