Incident History

History

May 16, 2024 6:30 AM SAST until May 16, 2024 7:00 AM SAST
Planned maintenance: 496 - www15.cpt4.host-h.net
Completed
May 16, 2024 6:44 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 15, 2024 10:09 AM SAST
point of impact: 197.221.14.106
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: 2nd phase - hardware upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 16, 2024 6:00 AM SAST until May 16, 2024 7:30 AM SAST
Planned maintenance: 498 - Software Upgrade - Managed Shared Canary Servers
Completed
May 16, 2024 8:09 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 16, 2024 6:00 AM SAST
Planned maintenance: 498 - Software Upgrade - Managed Shared Canary Servers
  • Maintenance window: 1hr 30min
  • Attending: xneelo Engineers
  • Summary: Planned operating system upgrade will be taking place. Websites and email hosted on the affected servers may be inaccessible during the maintenance window:
www12.flk1.host-h.net www36.flk1.host-h.net www110.nur4.host-h.net www16.jnb1.host-h.net www110.jnb2.host-h.net www500.jnb3.host-h.net www16.jnb2.host-h.net www14.jnb1.host-h.net www125.jnb2.host-h.net www504.jnb1.host-h.net www510.jnb3.host-h.net www.10.cpt2.host-h.net www39.cpt4.host-h.net www12.cpt3.host-h.net www56.cpt3.host-h.net www.10.cpt4.host-h.net www28.cpt1.host-h.net www12.cpt4.host-h.net www13.cpt1.host-h.net www25.cpt3.host-h.net www30.cpt2.host-h.net
  • Symptoms: Websites and email hosted on the affected servers may be inaccessible during the maintenance window.
May 15, 2024 6:30 AM SAST until May 15, 2024 7:00 AM SAST
Planned maintenance: 493 - sql30.jnb1.host-h.net
Completed
May 15, 2024 6:52 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 14, 2024 10:50 AM SAST
Planned maintenance: 493 - sql30.jnb1.host-h.net
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive upgrade 2nd phase
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 15, 2024 6:30 AM SAST until May 15, 2024 7:00 AM SAST
Planned maintenance: 494 - www15.cpt4.host-h.net
Completed
May 15, 2024 6:44 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 14, 2024 7:54 AM SAST
point of impact: 197.221.14.106
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: 1st phase - hardware upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 14, 2024 6:30 AM SAST until May 14, 2024 7:00 AM SAST
Planned maintenance: 491 - sql30.jnb1.host-h.net
Completed
May 14, 2024 10:54 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 13, 2024 7:12 AM SAST
  • Maintenance window: 30 minutes
  • Point of impact: 196.22.132.160
  • Attending: xneelo Engineers
  • Summary: Replacing faulty drive
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 13, 2024 6:00 AM SAST until May 13, 2024 6:30 AM SAST
Emergency maintenance: 490 - www118.jnb2.host-h.net
Completed
May 13, 2024 6:47 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 13, 2024 6:08 AM SAST
  • Maintenance window: 30 minutes
  • point of impact 196.22.142.65
  • Attending: xneelo Engineers
  • Summary: Replacing faulty drive
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 10, 2024 10:00 PM SAST until May 10, 2024 10:30 PM SAST
Server Reboot - Registration Only Web Service #488
Completed
May 14, 2024 10:41 AM SAST
The scheduled maintenance has been completed.
Completed
May 10, 2024 3:26 PM SAST
  • Point of impact: Registration Only Web Service
    • Attending: xneelo Engineers
    • The Landing Page of domains that have no hosting package associated to them will be unavailable during th emaintenance window.
May 10, 2024 6:00 PM SAST until May 17, 2024 7:00 PM SAST
Planned maintenance: 489 - sql3.cpt4.host-h.net
Completed
May 10, 2024 6:18 PM SAST
The scheduled maintenance has been completed.
Scheduled
May 10, 2024 4:02 PM SAST
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 10, 2024 2:30 PM SAST until May 10, 2024 3:00 PM SAST
Planned maintenance: 487 - konsoleH / xCP: Managed Shared (www) Traffic Usage Tool
Completed
May 10, 2024 2:46 PM SAST
The scheduled maintenance has been completed.
In Progress
May 10, 2024 2:23 PM SAST
Planned maintenance: 487 - konsoleH / xCP: Managed Shared (www) Traffic Usage Tool
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: The Managed Shared Traffic Usage tool in konsoleH / xCP will be unavailable for 10 to 15 minutes during the maintenance window.
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 9, 2024 6:00 AM SAST until May 9, 2024 7:00 AM SAST
Planned maintenance: 480 - www46.jnb2.host-h.net, www93.jnb2.host-h.net, www55.jnb2.host-h.net & www15.jnb2.host-h.net
Completed
May 9, 2024 6:41 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 7, 2024 10:08 AM SAST
  • Maintenance window: 60 Mins
-Point of impact: 41.203.18.46, 41.203.18.242, 41.203.18.55 & 41.203.18.15
  • Attending: xneelo Engineers
  • Summary: Fan Maintenance
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
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