Incident History

History

June 1 6:30 AM SAST until June 1 7:00 AM SAST
Planned maintenance: 538 - sql5.jnb3.host-h.net
Completed
June 1 6:48 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 30 2:21 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive maintenance
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
June 1 6:00 AM SAST until June 1 10:00 PM SAST
Planned maintenance: 516 - Cape Town Data Centre Power Maintenance
Completed
June 3 2:28 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 22 10:07 AM SAST
Planned maintenance: 516 - Cape Town Data Centre Power Maintenance
  • Maintenance window: 14 Hours
  • Attending: xneelo Engineers
  • Summary: The City of Cape Town will be conducting major power infrastructure upgrades on 25 May and 1 June, during which power to our Cape Town DC will be impacted.
The Municipal power supply to our Cape Town DC will be disconnected and we will revert to generator power for the duration of the maintenance.
  • Symptoms: The CPT3 and CPT4 data centres will be reliant on generator power for the duration of the maintenance window. A second standby generator will be placed on site as backup to the primary generator.
June 1 6:00 AM SAST until June 1 8:00 PM SAST
Planned maintenance: 537 - Cape Town Data Centre Power Maintenance
Completed
June 3 2:26 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 30 8:43 AM SAST
Planned maintenance: 537 - Cape Town Data Centre Power Maintenance
  • Maintenance window: 14 Hours
  • Attending: xneelo Engineers
  • Summary: The City of Cape Town will be conducting major power infrastructure upgrades on 1 June, during which power to our Cape Town DC will be impacted.
  • Symptoms: The CPT3 and CPT4 data centres will be reliant on generator power for the duration of the maintenance window. A second standby generator will be placed on site as a backup to the primary generator.
May 30 6:30 AM SAST until May 30 7:00 AM SAST
Planned maintenance: 535 - sql14.jnb1.host-h.net
Completed
May 30 6:43 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 28 2:40 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive Maintenance
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 30 6:00 AM SAST until May 30 7:00 AM SAST
Planned maintenance: 523 - Software Upgrade - Managed Shared CPT Servers - CPT1 & CPT4
Completed
May 30 8:05 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 24 1:02 PM SAST
Planned maintenance: 523 - Software Upgrade - Managed Shared CPT Servers - CPT1 & CPT4
  • Maintenance window: 1 hour
  • Attending: xneelo Engineers
  • Summary: During the maintenance window, 10-15 minutes of downtime is expected while the server reboots. Your website(s), mail, and FTP resources will be unavailable during the short reboot.
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 29 7:00 AM SAST until May 29 10:00 AM SAST
Planned maintenance: 530 - .EU Registry Maintenance
Completed
May 30 12:53 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 27 3:21 PM SAST
  • Maintenance window: 3 Hours
  • Attending: Registry Engineers
  • Symptoms: During the maintenance window, availability checks, registrations, renewals and updates for .eu domains may not be available.
May 29 6:30 AM SAST until May 29 7:00 AM SAST
Planned maintenance: 532 - sql14.jnb1.host-h.net
Completed
May 29 6:44 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 27 5:57 PM SAST
  • Maintenance window: 30 Min
-Point of impact: 196.22.132.87
  • Attending: xneelo Engineers
  • Summary: Drive Maintenance
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
May 29 6:00 AM SAST until May 29 7:00 AM SAST
Planned maintenance: 536 - www4.cpt3.host-h.net
Completed
May 29 6:12 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 28 4:19 PM SAST
-Point of impact 197.221.14.4
  • Maintenance window: 1 hr
  • Attending: xneelo Engineers
  • Summary: Hard drive replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 28 9:00 PM SAST until May 28 11:59 PM SAST
Planned maintenance: 518 - FileSystem Maintenance - www520.jnb1.host-h.net (129.232.249.120)
Completed
May 25 6:27 AM SAST
The scheduled maintenance has been completed.
Scheduled
May 22 10:56 AM SAST
  • Maintenance window: 3 hours
  • Attending: xneelo Engineers
  • Summary: FileSystem Maintenance
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
May 28 9:00 PM SAST until May 28 11:59 PM SAST
Planned maintenance: 531 - FileSystem Maintenance - www520.jnb1.host-h.net (129.232.249.120)
Completed
May 28 11:42 PM SAST
The scheduled maintenance has been completed.
Scheduled
May 27 4:34 PM SAST
  • Maintenance window: 3 hours
  • Attending: xneelo Engineers
  • Summary: FileSystem Maintenance
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
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