Incident History

History

July 6 6:00 AM SAST until July 6 8:00 AM SAST
Planned maintenance: 608 - Multiple Cape Town SQL server upgrades Phase 1
Completed
July 6 8:04 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 5 11:28 AM SAST
Planned maintenance: 608 - Multiple Cape Town SQL server upgrades Phase 1
  • Maintenance window: 2 hours
  • Attending: xneelo Engineers
  • Summary: sql10.cpt1.host-h.net, sql11.cpt1.host-h.net, sql11.cpt2.host-h.net, sql15.cpt4.host-h.net, sql1.cpt1.host-h.net, sql1.cpt2.host-h.net, sql1.cpt3.host-h.net, sql21.cpt3.host-h.net, sql21.cpt4.host-h.net and sql23.cpt3.host-h.net drive upgrades
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 5 6:30 AM SAST until July 5 7:00 AM SAST
Planned maintenance: 595 - Drive upgrade - sql10.jnb2.host-h.net
Completed
July 5 6:51 AM SAST
The scheduled maintenance has been completed.
Completed
July 5 6:51 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 2 10:45 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive upgrade 2nd - sql10.jnb2.host-h.net
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 5 6:30 AM SAST until July 5 7:00 AM SAST
Planned maintenance: 602 - Drive maintenance - sql17.jnb1.host-h.net
Completed
July 5 6:53 AM SAST
The scheduled maintenance has been completed.
Completed
July 5 6:52 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 2 8:12 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 5 6:00 AM SAST until July 5 6:30 AM SAST
Planned maintenance: 594 - Drive upgrade - sql10.jnb1.host-h.net
Completed
July 5 6:23 AM SAST
The scheduled maintenance has been completed.
Completed
July 5 6:22 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 2 10:41 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive upgrade - sql10.jnb1.host-h.net
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 4 10:30 AM SAST until July 11 11:30 AM SAST
Emergency maintenance: 605 - Intermittent Network issue for flk1 DE hosted servers
Completed
July 4 11:22 AM SAST
The scheduled maintenance has been completed.
In Progress
July 4 10:42 AM SAST
A router fault has been identified in the DE Data Centre and is being attended to by Hetzner Online technicians
July 4 6:30 AM SAST until July 4 7:00 AM SAST
Planned maintenance: 601 - Drive maintenance - sql17.jnb1.host-h.net
Completed
July 4 6:53 AM SAST
The scheduled maintenance has been completed.
Completed
July 4 6:53 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 2 8:08 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 4 6:15 AM SAST until July 4 7:00 AM SAST
Planned maintenance: 603 - Multiple Shared Server Upgrades 2nd phase
Completed
July 4 7:57 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 3 12:53 PM SAST
Planned maintenance: 603 - Multiple Shared Server Upgrades 2nd phase
  • Maintenance window: 1hr
  • Attending: xneelo Engineers
  • Summary: www2.cpt1.host-h.net, www20.cpt3.host-h.net and www39.cpt4.host-h.net drive upgrades 2nd phase
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
July 4 6:00 AM SAST until July 4 7:30 AM SAST
Planned maintenance: 592 - Multiple shared server upgrades
Completed
July 4 6:50 AM SAST
The scheduled maintenance has been completed.
Completed
July 4 6:50 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 1 7:05 PM SAST
  • Maintenance window: 90 Mins
  • Attending: xneelo Engineers
  • Summary: Drive upgrades - Each server will be down for 30 mins each - www424.jnb1.host-h.net, www400.jnb1.host-h.net & www509.jnb2.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
July 3 6:15 AM SAST until July 3 7:00 AM SAST
Planned maintenance: 593 - Multiple Shared Server Upgrades
Completed
July 3 6:50 AM SAST
  • Maintenance window: 45 minutes
  • Attending: xneelo Engineers
  • Summary: 1st phase Disk Upgrades
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled
July 2 10:28 AM SAST
  • Point of Impact: 197.221.2.2, 197.221.14.20, 197.221.14.113
  • Maintenance window: 45 minutes
  • Attending: xneelo Engineers
  • Summary: 1st phase Disk Upgrades
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
July 3 6:00 AM SAST until July 3 7:30 AM SAST
Planned maintenance: 591 - Multiple shared server upgrades
Completed
July 3 6:45 AM SAST
The scheduled maintenance has been completed.
Completed
July 3 6:45 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 1 6:58 PM SAST
  • Maintenance window: 90 Mins
  • Attending: xneelo Engineers
  • Summary: Drive upgrades - Each server will be down for 30 mins each - www424.jnb1.host-h.net, www400.jnb1.host-h.net & www509.jnb2.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
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