Incident History

History

July 8 6:00 AM SAST until July 8 7:00 AM SAST
Planned maintenance: 599 - Multiple SQL server upgrades
Completed
July 10 6:05 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 2 2:41 PM SAST
  • Maintenance window: 60 Mins
  • Attending: xneelo Engineers
  • Summary: Drive upgrades - Each server will be down for 30 mins each - sql11.jnb1.host-h.net & sql11.jnb2.host-h.net
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 7 6:00 PM SAST until July 7 6:30 PM SAST
Planned maintenance: 612 - Drive upgrade - sql4.jnb3.host-h.net
Completed
July 7 6:13 AM SAST
The scheduled maintenance has been completed.
Completed
July 7 6:12 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 5 12:34 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive upgrade - sql4.jnb3.host-h.net
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 7 6:30 AM SAST until July 7 7:00 AM SAST
Planned maintenance: 607 - Drive maintenance - sql25.jnb2.host-h.net
Completed
July 7 6:39 AM SAST
The scheduled maintenance has been completed.
Completed
July 7 6:39 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 4 7:25 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 7 6:00 AM SAST until July 7 8:00 AM SAST
Planned maintenance: 609 - Multiple Cape Town SQL server upgrades Phase 2
Completed
July 7 7:52 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 5 11:29 AM SAST
Planned maintenance: 609 - Multiple Cape Town SQL server upgrades Phase 2
  • Maintenance window: 2 hours
  • Attending: xneelo Engineers
  • Summary: sql10.cpt1.host-h.net, sql11.cpt1.host-h.net, sql11.cpt2.host-h.net, sql15.cpt4.host-h.net, sql1.cpt1.host-h.net, sql1.cpt2.host-h.net, sql1.cpt3.host-h.net, sql21.cpt3.host-h.net, sql21.cpt4.host-h.net and sql23.cpt3.host-h.net drive upgrades
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 6 7:00 PM SAST until July 6 7:30 PM SAST
Emergency maintenance: 611 - Emergency drive maintenance - sql4.jnb3.host-h.net
Completed
July 6 7:12 AM SAST
The scheduled maintenance has been completed.
Completed
July 6 7:12 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 5 12:27 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Emergency drive maintenance - SDA : sql4.jnb3.host-h.net
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 6
.net.za Domain Registration Unavailable
Resolved
July 9 9:09 AM SAST
Our Registry engineers have confirmed the issue has been resolved and new .net.za registration orders can be placed again.
Investigating
July 6 6:03 PM SAST
Currently new .net.za domain registrations are unavailable. Existing .net.za domains are unaffected. Our Registry Engineers are attending.
July 6 7:00 AM SAST until July 6 7:30 AM SAST
Planned maintenance: 610 - www20.cpt3.host-h.net disk replacement
Completed
July 6 7:55 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 5 11:31 AM SAST
Planned maintenance: 610 - www20.cpt3.host-h.net disk replacement
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
July 6 6:30 AM SAST until July 6 7:00 AM SAST
Planned maintenance: 597 - Drive upgrade - sql10.jnb2.host-h.net
Completed
July 6 6:51 AM SAST
The scheduled maintenance has been completed.
Completed
July 6 6:51 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 2 10:53 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive upgrade 2nd - sql10.jnb2.host-h.net
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 6 6:30 AM SAST until July 6 7:00 AM SAST
Planned maintenance: 606 - Drive replacement - sql25.jnb2.host-h.net
Completed
July 6 6:52 AM SAST
The scheduled maintenance has been completed.
Completed
July 6 6:52 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 4 7:22 PM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
July 6 6:00 AM SAST until July 6 6:30 AM SAST
Planned maintenance: 596 - Drive upgrade - sql10.jnb1.host-h.net
Completed
July 6 6:10 AM SAST
The scheduled maintenance has been completed.
Completed
July 6 6:10 AM SAST
The scheduled maintenance has been completed.
Scheduled
July 2 10:49 AM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Drive upgrade 2nd - sql10.jnb1.host-h.net
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
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