Incident History

History

October 21, 2024 6:15 AM SAST until October 21, 2024 6:45 AM SAST
Emergency maintenance: 813 - www122.jnb2.host-h.net - Drive maintenance
Completed
October 21, 2024 6:32 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 21, 2024 6:06 AM SAST
  • Maintenance window: 30 Min
  • Attending: xneelo Engineers
  • Summary: Drive maintenance
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
October 20, 2024 3:00 AM SAST until October 20, 2024 3:45 AM SAST
Planned maintenance: 809 - .COM, .NET Registry Maintenance
Completed
October 20, 2024 3:56 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 18, 2024 8:29 AM SAST
  • Maintenance window: 45 min
  • Attending: Registry Engineers
  • Symptoms: During the maintenance window availability checks, registrations, renewals and updates for .com/.net domains may not be available.
October 19, 2024
Errors encountered when accessing Sitebuilder
Resolved
October 19, 2024 4:31 PM SAST
Our engineers have identified the cause of the errors and implemented measures to resolve it. Sitebuilder is once again working as expected.
Investigating
October 19, 2024 3:43 PM SAST
We are currently experiencing errors with SiteBuilder. Our engineers are investigating the matter.
October 16, 2024 6:30 AM SAST until October 16, 2024 7:00 AM SAST
www17.cpt4.host-h.net disk replacement
Completed
October 16, 2024 6:02 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 15, 2024 9:36 AM SAST
Planned maintenance: 803 - www17.cpt4.host-h.net disk replacement
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: Faulty disk replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
October 16, 2024 6:00 AM SAST until October 16, 2024 9:00 AM SAST
Planned maintenance: 804 - .eu Registry Maintenance
Completed
October 16, 2024 9:29 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 15, 2024 12:55 PM SAST
  • Maintenance window: 3 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window availability checks, registrations, renewals and updates for .eu domains may not be available.
October 16, 2024 6:00 AM SAST until October 16, 2024 7:00 AM SAST
Planned maintenance: 801 - Multiple Shared Servers - hardware upgrade
Completed
October 16, 2024 6:58 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 14, 2024 10:25 AM SAST
  • Maintenance window: 60 minutes
  • Attending: xneelo Engineers
  • Summary: The disks will be swapped to servers with more powerful hardware. www519.jnb3.host-h.net www516.jnb3.host-h.net www501.jnb1.host-h.net www34.jnb2.host-h.net www517.jnb3.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
October 16, 2024 6:00 AM SAST until October 16, 2024 9:00 AM SAST
Planned maintenance: 805 - .DE Registry Maintenance
Completed
October 31, 2024 3:18 PM SAST
The scheduled maintenance has been completed.
Scheduled
October 15, 2024 2:16 PM SAST
  • Maintenance window: 3 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window availability checks, registrations, renewals and updates for .de domains may not be available.
October 15, 2024 9:00 AM SAST until October 15, 2024 11:00 AM SAST
Planned maintenance: 796 - .TV Registry Maintenance
Completed
October 15, 2024 11:05 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 11, 2024 9:16 AM SAST
  • Maintenance window: 2 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window availability checks, registrations, renewals and updates for .tv domains may not be available.
October 15, 2024 9:00 AM SAST until October 15, 2024 11:00 AM SAST
Planned maintenance: 795 - .ONLINE .SITE .TECH .XYZ Registry Maintenance
Completed
October 15, 2024 11:05 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 11, 2024 9:13 AM SAST
  • Maintenance window: 2 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window availability checks, registrations, renewals and updates for .online, .site, .tech, .xyz domains may not be available.
October 15, 2024 6:30 AM SAST until October 15, 2024 7:00 AM SAST
Planned maintenance: 802 - sql31.cpt1.host-h.net
Completed
October 15, 2024 6:41 AM SAST
The scheduled maintenance has been completed.
Scheduled
October 14, 2024 10:54 AM SAST
  • Point of Impact: 197.221.1.49
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk Replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
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