Incident History

History

September 21 6:30 AM SAST until September 26 7:00 AM SAST
Planned maintenance: 766 - First drive replacement - sql22.jnb2.host-h.net
Completed
September 21 6:59 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 19 6:50 PM SAST
  • Maintenance window: 30 min
  • Point of impact : sql22.jnb2.host-h.net 41.203.16.225
  • Attending: xneelo Engineers
  • Summary: Disk upgrade
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
September 21 6:00 AM SAST until September 21 7:00 AM SAST
Planned maintenance: 769 - Multiple Shared Servers Upgrade
Completed
September 21 7:51 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 20 3:20 PM SAST
  • www9.cpt4.host-h.net and www50.cpt3.host-h.net
  • Point of impact 197.221.14.88 and 197.221.14.50
  • Maintenance window: 1 hour
  • Attending: xneelo Engineers
  • Summary: Disk upgrade phase 1
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 21 6:00 AM SAST until September 21 6:30 AM SAST
Planned maintenance: 772 - www4.cpt2.host-h.net
Completed
September 21 7:48 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 21 5:50 AM SAST
  • Point of impact 41.204.202.4
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk swap
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 20 6:30 AM SAST until September 20 7:00 AM SAST
Planned maintenance: 765 - Multiple Shared Server Upgrades
Completed
September 20 6:45 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 19 2:19 PM SAST
  • Point of impact: 197.221.14.183 + 197.221.14.67
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: www30.cpt4.host-h.net + www67.cpt3.host-h.net
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 19 8:00 PM SAST until September 20 1:00 AM SAST
Planned maintenance: 755 - xneelo Cloud Production platform - System upgrade
Completed
September 20 8:05 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 19 9:52 AM SAST
  • Maintenance window: 5hr
  • Attending: xneelo engineers
  • Summary: Planned maintenance: System upgrades on the xneelo Cloud platform. No expected service disruption.
September 19 6:30 AM SAST until September 19 7:00 AM SAST
Planned maintenance: 763 - Multiple Shared Servers
Completed
September 19 6:53 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 18 2:34 PM SAST
  • www30.cpt4.host-h.net and www67.cpt3.host-h.net
  • Point of impact 197.221.14.183 and 197.221.14.67
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk upgrade phase 1
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 18 10:00 AM SAST until September 18 2:00 PM SAST
Planned maintenance: 752 - SiteBuilder Upgrade
Completed
September 18 10:31 PM SAST
The scheduled maintenance has been completed.
Scheduled
September 11 1:44 PM SAST
  • Maintenance window: 8 Hours - 18 September: 10 AM to 6 PM
  • Attending: CM4All Engineers
  • Summary: All websites using SiteBuilder will still load during the maintenance window, though some widgets may be temporarily inaccessible. Additionally, the SiteBuilder editor in both konsoleH and the xneelo Control Panel will be offline during this period.
Update: The servers that provide the Sitebuilder tool are still undergoing updates. Our system engineers are monitoring the process and will provide further feedback once available. We apologise for the inconvenience caused in this regard.
September 18 6:30 AM SAST until September 18 7:00 AM SAST
Planned maintenance: 760 - Multiple Shared Server Upgrades
Completed
September 18 6:38 AM SAST
The scheduled maintenance has been completed.
Completed
September 18 6:38 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 17 10:55 AM SAST
  • Point of impact: 197.221.14.70 + 197.221.14.82
  • Maintenance window: 30 minutes`
  • Attending: xneelo Engineers
  • Summary: www24.cpt4.host-h.net & www3.cpt4.host-h.net - 2nd phase disk upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 17 6:00 PM SAST until September 17 6:30 PM SAST
Planned maintenance: 761 - sql24.cpt3.host-h.net
Completed
September 17 6:06 PM SAST
The scheduled maintenance has been completed.
Scheduled
September 17 10:59 AM SAST
  • Point of impact: 197.221.0.202
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk Replacement
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
September 17 4:30 PM SAST until September 17 5:30 PM SAST
Planned maintenance: 757 - .DE Registry Maintenance
Completed
September 17 5:34 PM SAST
The scheduled maintenance has been completed.
Scheduled
September 16 8:18 AM SAST
  • Maintenance window: 1 hour
  • Attending: Registry Engineers
  • Summary: During the maintenance window, availability checks, registrations, renewals and updates for .de domains may not be available.
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