Incident History

History

October 3 6:30 PM SAST until October 3 7:00 PM SAST
Emergency maintenance: 780 - www537.jnb1.host-h.net CPU upgrade
Completed
October 3 8:33 PM SAST
The scheduled maintenance has been completed.
Scheduled
October 3 12:22 PM SAST
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Point of Impact: 197.242.67.213
  • Summary: CPU upgrade
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
October 1 9:00 PM SAST until October 1 9:30 PM SAST
Emergency maintenance: 778 - Hardware Upgrade - Johannesburg Webmail Service
Completed
October 1 9:52 PM SAST
The scheduled maintenance has been completed.
Scheduled
October 1 4:30 PM SAST
Emergency maintenance: 778 - Hardware Upgrade - Johannesburg Webmail Service
  • Maintenance window: 30 min
  • Attending: xneelo Engineers
  • Summary: The Webmail service in Johannesburg will be undergoing a hardware upgrade.
  • Symptoms: Customers whose email is hosted in our Samrand Data Centre will not be able to access the Webmail service during the maintenance window. Email will remain accessible via email applications.
September 30
Intermitment response time in the Webmail interface
Resolved
October 4 10:04 AM SAST
The issue has been identified and server maintenance has been performed on the affected host
Identified
October 1 2:07 PM SAST
We are aware of intermittent response times within the Webmail interface, our engineers have identified the issue and are working on implementing a solution.
September 26 11:00 PM SAST until September 27 3:00 AM SAST
Planned maintenance: 775 - .CC, .NET, and .TV Registry Maintenance
Completed
September 27 3:19 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 23 9:59 AM SAST
  • Maintenance window: 4 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window, availability checks, registrations, renewals and updates for .cc, .net, and .tv domains may not be available.
September 24 4:00 PM SAST until September 24 6:00 PM SAST
Planned maintenance: 774 - .DE Registry Maintenance
Completed
September 27 3:20 AM SAST
The scheduled maintenance has been completed.
Completed
September 23 8:18 AM SAST
  • Maintenance window: 2 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window, availability checks, registrations, renewals and updates for .de domains may not be available.
September 23 4:00 PM SAST until September 23 6:00 PM SAST
Planned maintenance: 771 - .DE Registry Maintenance
Completed
September 23 6:04 PM SAST
The scheduled maintenance has been completed.
Scheduled
September 20 5:55 PM SAST
  • Maintenance window: 2 hours
  • Attending: Registry Engineers
  • Summary: During the maintenance window, availability checks, registrations, renewals and updates for .de domains may not be available.
September 23 6:30 AM SAST until September 23 7:00 AM SAST
Planned maintenance: 773 - ww20.cpt1.host-h.net
Completed
September 23 6:46 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 23 6:08 AM SAST
  • Point of impact 197.221.2.20
  • Maintenance window: 30 minutes
  • Attending: xneelo Engineers
  • Summary: Disk replacement
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 22 6:30 AM SAST until September 22 7:00 AM SAST
Planned maintenance: 767 - Second drive replacement - sql22.jnb2.host-h.net:
Completed
September 22 6:54 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 19 7:47 PM SAST
  • Maintenance window: 30 min
  • Point of Impact : sql22.jnb2.host-h.net 41.203.16.225
  • Attending: xneelo Engineers
  • Summary: Second phase drive upgrade
  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
September 22 6:00 AM SAST until September 22 7:00 AM SAST
Planned maintenance: 770 - Multiple Shared Servers Upgrade
Completed
September 22 6:55 AM SAST
The scheduled maintenance has been completed.
Scheduled
September 20 3:41 PM SAST
  • www9.cpt4.host-h.net and www50.cpt3.host-h.net
  • Point of impact 197.221.14.88 and 197.221.14.50
  • Maintenance window: 1 hour
  • Attending: xneelo Engineers
  • Summary: Disk upgrade phase 2
  • Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
September 22 3:00 AM SAST until September 22 3:45 AM SAST
Planned maintenance: 764 - .COM, .NET Registry Maintenance
Completed
November 1 9:27 AM SAST
The scheduled maintenance has been completed.
Completed
September 19 8:21 AM SAST
  • Maintenance window: 45 min
  • Attending: Registry Engineers
  • Symptoms: During the maintenance window availability checks, registrations, renewals and updates for .com/.net domains may not be available.
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