9:53 AM - 9:54 AM SAST (1min duration)
Testing status page - Planned maintenance - 1996
The scheduled maintenance has been completed.
9:48 AM - 9:49 AM SAST (1min duration)
Testing status page - Planned maintenance - 1995
The scheduled maintenance has been completed.
6:00 AM - 6:31 AM SAST (31min duration)
Multiple Shared server fan maintenance. - Planned maintenance - 1984
The scheduled maintenance has been completed.
10:00 PM - 10:48 PM SAST (49min duration)
Filesystem maintenance - www57.jnb2.host-h.net - Planned maintenance - 1983
The scheduled maintenance has been completed.
11:34 PM - Feb 26 1:27 AM SAST (1h 52min duration)
www44.flk1.host-h.net - Hardware test - Planned maintenance - 1992
The scheduled maintenance has been completed.
10:00 PM - 10:39 PM SAST (39min duration)
Filesystem maintenance - www72.jnb2.host-h.net - Planned maintenance - 1982
The scheduled maintenance has been completed.
10:36 AM - 10:58 AM SAST (23min duration)
The cause was identified and fixed by our engineers, the Cache service should now have retuned to normal operations
9:00 PM - 11:09 PM SAST (2h 9min duration)
Managed server patching - Planned maintenance - 1981
The scheduled maintenance has been completed.
9:00 PM - 9:08 PM SAST (9min duration)
Canary server patching - Planned maintenance - 1980
The scheduled maintenance has been completed.
6:00 PM - 6:13 PM SAST (13min duration)
sql15.cpt2.host-h.net - Planned maintenance - 1979
The scheduled maintenance has been completed.
8:00 AM - 8:13 AM SAST (13min duration)
Emergency drive swap - www431.jnb1.host-h.net. - Emergency maintenance - 1978
The scheduled maintenance has been completed.
7:36 AM - Mar 2 7:45 AM SAST (7d 8min duration)
Testing status page - Planned maintenance - 1977
Scheduled from February 23, 07:36 AM SAST until March 2, 07:45 AM SAST
Maintenance window: Testing
Attending: xneelo Engineers
Summary: Testing status page
Symptoms: Testing status page
6:15 AM - 6:45 AM SAST (30min duration)
www48.cpt3.host-h.net faulty disk swap - Emergency maintenance - 1976
The scheduled maintenance has been completed.
6:00 AM - 6:57 AM SAST (57min duration)
Multiple Shared server fan maintenance - Planned maintenance - 1940
The scheduled maintenance has been completed.
3:00 AM - 3:45 AM SAST (45min duration)
.COM/.NET SRS Production Environment Planned Outage - Planned maintenance - 1973
The scheduled maintenance has been completed.
7:30 AM - 7:39 AM SAST (9min duration)
sql20.cpt4.host-h.net - Planned maintenance - 1975
The scheduled maintenance has been completed.
10:00 PM - 11:39 PM SAST (1h 39min duration)
www51.jnb2.host-h.net - File System Maintenance - Planned maintenance - 1960
The scheduled maintenance has been completed.
6:00 PM - 6:30 PM SAST (30min duration)
sql26.cpt3.host-h.net - Planned maintenance - 1972
The scheduled maintenance has been completed.
10:00 PM - 10:50 PM SAST (50min duration)
File system maintenance - www426.jnb1.host-h.net (196.22.142.47) - Planned maintenance - 1965
The scheduled maintenance has been completed.
10:46 AM - Feb 25 11:04 AM SAST (7d 18min duration)
An enhanced fix rolled out by Cloudbric has resolved the 502 Bad Gateway errors.
3:30 AM - 4:41 AM SAST (1h 11min duration)
Emergency Maintenance - sql48.jnb2.host-h.net (129.232.249.10) - Emergency maintenance - 1970
The scheduled maintenance has been completed.
9:00 PM - 9:30 PM SAST (30min duration)
Webmail Upgrade: Johannesburg - Planned maintenance - 1967
The scheduled maintenance has been completed.
9:00 PM - Feb 18 7:00 AM SAST (10h duration)
Managed server patching and reboots - Planned maintenance - 1957
The scheduled maintenance has been completed.
6:00 AM - 6:25 AM SAST (26min duration)
Multiple Shared server fan maintenance - Planned maintenance - 1936
The scheduled maintenance has been completed.
6:15 AM - 6:26 AM SAST (12min duration)
www24.cpt1.host-h.net faulty drive swap - Emergency maintenance - 1961
The scheduled maintenance has been completed.
6:00 AM - 6:27 AM SAST (28min duration)
Multiple Shared server fan maintenance - Planned maintenance - 1935
The scheduled maintenance has been completed.
6:00 AM - 6:31 AM SAST (32min duration)
Multiple Shared server fan maintenance - Planned maintenance - 1932
The scheduled maintenance has been completed.
5:00 PM - 6:00 PM SAST (1h duration)
.DE Registry Maintenance - Planned maintenance - 1951
The scheduled maintenance has been completed.
1:48 PM - 4:57 PM SAST (3h 9min duration)
Both of our upstream providers experienced connectivity issues at the same time which led to incoming and outgoing traffic issues in our Cape Town Data Centre.
Our primary provider is fully online again.
We will be following up with our providers to prevent future occurrences of the issue.
12:33 PM - 12:33 PM SAST (0min duration)
KonsoleH is currently inaccessible. Users will be shown a 'CAS Authentication Failed!' warning when trying to log in. Please use the xneelo Control Panel as an alternative while our engineers work on resolving this.
11:21 AM - Feb 18 9:31 AM SAST (7d 22h 10min duration)
Our email engineers and third-party software provider have implemented mitigating changes to further optimise the outgoing server’s performance.
6:15 AM - 6:46 AM SAST (31min duration)
Hardware upgrades www30.cpt2.host-h.net and www4.cpt2.host-h.net - Planned maintenance - 1950
The scheduled maintenance has been completed.
6:00 AM - 6:28 AM SAST (28min duration)
Multiple Shared server fan maintenance - Planned maintenance - 1931
The scheduled maintenance has been completed.
9:44 PM - Feb 10 7:55 AM SAST (10h 11min duration)
International traffic blocked - www6.jnb2.host-h.net - Planned maintenance - 1952
The scheduled maintenance has been completed.
8:24 AM - 10:24 AM SAST (1h 59min duration)
International traffic blocked - www102.cpt1.host-h.net - Emergency maintenance - 1949
The scheduled maintenance has been completed.
6:30 AM - 6:49 AM SAST (20min duration)
Planned maintenance: 1948 - Multiple Shared Server - Disk Replacements
The scheduled maintenance has been completed.
6:00 AM - 6:58 AM SAST (58min duration)
Multiple Shared server fan maintenance. - Planned maintenance - 1930
The scheduled maintenance has been completed.
6:00 AM - 6:51 AM SAST (51min duration)
Planned maintenance: 1944 - Multiple Shared Server - Hadware Upgrades
The scheduled maintenance has been completed.
4:51 PM - 7:54 PM SAST (3h 3min duration)
Intermitent connection issues to Cape Town hosted servers
Mitigation measures have been effective and services remain stable. Everything is currently operating normally, and we continue to monitor closely to ensure ongoing reliability.
2:51 PM - 6:49 PM SAST (3h 59min duration)
Emergency Maintenance - www11.cpt1.host-h.net - Emergency maintenance - 1946
The scheduled maintenance has been completed.
6:00 AM - 6:50 AM SAST (50min duration)
Planned maintenance: 1943 - Multiple Shared Server - Hadware Upgrades
The scheduled maintenance has been completed.
11:00 AM - 12:23 PM SAST (1h 23min duration)
Hardware replacement - www104.nur4.host-h.net - Emergency maintenance - 1942
The scheduled maintenance has been completed.
6:30 AM - 6:46 AM SAST (17min duration)
Emergency maintenance - www12.jnb2.host-h.net - Emergency maintenance - 1941
The scheduled maintenance has been completed.
10:00 PM - 10:18 PM SAST (18min duration)
Disk Maintenance: www18.jnb1.host-h.net - Planned maintenance - 1925
The scheduled maintenance has been completed.
8:45 AM - Feb 10 10:25 AM SAST (6d 1h 40min duration)
Customers are reporting that they are unable to view some of their produ...
Our engineering teams have resolved the intermittent xneelo Control Panel timeouts by upgrading our core authentication services to a more flexible, high-capacity architecture. This update allows the system to handle significant traffic spikes more smoothly and automatically. Customers should now experience a more responsive and reliable service, even during peak periods.
We continue to monitor the platform closely in real-time to support long-term stability and performance.
6:06 PM - Feb 4 11:39 AM SAST (17h 33min duration)
Intermittent Registrar Connectivity
Our registrar is experiencing intermittent connectivity issues. Customers might be unable to search for, or register new domain names. Customer support is able to manually register domains for customers in the interim.
5:00 PM - 7:00 PM SAST (2h duration)
.DE Registry Maintenance - Planned maintenance - 1924
The scheduled maintenance has been completed.
6:30 AM - 6:55 AM SAST (26min duration)
Drive maintenance - www9.jnb1.host-h.net - Emergency maintenance - 1922
The scheduled maintenance has been completed.
7:47 PM - 8:14 PM SAST (27min duration)
Emergency Maintenance - sql4.flk1.host-h.net (188.40.0.179) - Emergency maintenance - 1920
The scheduled maintenance has been completed.
6:00 PM - 6:22 PM SAST (22min duration)
Emergency Drive swap : sql34.jnb2.host-h.net - Emergency maintenance - 1919
The scheduled maintenance has been completed.
9:00 PM - 9:17 PM SAST (18min duration)
www18.cpt3.host-h.net - Planned maintenance - 1916
The scheduled maintenance has been completed.
8:30 PM - 8:43 PM SAST (14min duration)
sql39.cpt1.host-h.net - Planned maintenance - 1914
The scheduled maintenance has been completed.
7:28 PM - 7:28 PM SAST (0min duration)
Intermittent Registrar Connectivity
Our registrar is experiencing intermittent connectivity issues. Customers might be unable to search for, or register new domain names. Customer support is able to manually register domains for customers in the interim
5:30 PM - 5:52 PM SAST (22min duration)
Hardware upgrade - sql1.jnb2.host-h.net - Planned maintenance - 1915
The scheduled maintenance has been completed.
10:31 AM - Feb 16 10:12 AM SAST (17d 23h 41min duration)
Technical Support Live Chat available only via your xneelo Control Panel
As part of the ongoing review and optimisation of our Technical Support communication channels, and to provide a more secure experience, we have temporarily moved our Live Chat support directly into the xneelo Control Panel.
Our Technical Support team can be contacted via the chat option in your xneelo Control Panel account, which is accessible 24/7. Please note that you will need to be logged into your control panel to engage with a consultant
6:00 AM - 6:38 AM SAST (39min duration)
Planned maintenance: 1910 - Multiple Shared Server - Hardware Upgrades
The scheduled maintenance has been completed.
1:46 AM - 1:46 AM SAST (0min duration)
Servers in FLK inaccessible due to network outage
All servers in the FLK region are currently inaccessible due to a network outage.
We are currently investigating the cause.
6:00 AM - 7:00 AM SAST (1h duration)
Multiple Shared Server - Hadware Upgrades - Planned maintenance - 1904
The scheduled maintenance has been completed.
9:00 PM - Jan 28 12:01 AM SAST (3h 1min duration)
Managed server patching - Planned maintenance - 1901
The scheduled maintenance has been completed.
5:00 PM - 6:59 PM SAST (2h duration)
.DE Registry Maintenance - Planned maintenance - 1897
The scheduled maintenance has been completed.
4:37 PM - Jan 30 2:06 PM SAST (2d 21h 29min duration)
Reduced Site Performance Under Investigation
We have fully restored service by reverting a recent update to our security and monitoring systems. To further support the performance of your websites, we have also increased the resources allocated to our processing environment. These adjustments ensure a more stable and efficient hosting experience. We apologise for any inconvenience caused and thank you for your patience.
2:43 PM - 4:43 PM SAST (1h 59min duration)
Cloudflare traffic blocked www515.jnb3.host-h.net
The block of Cloudflare traffic has been removed.
11:15 AM - 12:57 PM SAST (1h 42min duration)
Drive maintenance - www5.flk1.host-h.net - Emergency maintenance - 1905
The scheduled maintenance has been completed.
11:13 AM - 1:21 PM SAST (2h 8min duration)
International Traffic Block: www515.jnb3.host-h.net - Emergency maintenance - 1906
The scheduled maintenance has been completed.
6:00 AM - 6:37 AM SAST (37min duration)
Hardware upgrade - Planned maintenance - 1902
The scheduled maintenance has been completed.
9:00 PM - 9:11 PM SAST (11min duration)
Canary server patching - Planned maintenance - 1900
The scheduled maintenance has been completed.
6:30 AM - 6:43 AM SAST (14min duration)
www84.cpt1.host-h.net faulty drive swap out - Emergency maintenance - 1899
The scheduled maintenance has been completed.
9:00 PM - 11:49 PM SAST (2h 50min duration)
Managed server patching - Planned maintenance - 1887
The scheduled maintenance has been completed.
11:59 AM - Feb 5 4:09 PM SAST (16d 4h 10min duration)
Our third-party spam filter vendor successfully identified the root cause and resolved the issue.
9:30 AM - 9:48 AM SAST (18min duration)
Emergency maintenance: 1890 - www19.cpt4.host-h.net
The scheduled maintenance has been completed.
6:30 AM - 7:00 AM SAST (30min duration)
www3.cpt1.host-h.net disk swap - Planned maintenance - 1888
The scheduled maintenance has been completed.
9:00 PM - 9:30 PM SAST (31min duration)
Canary server patching - Planned maintenance - 1886
The scheduled maintenance has been completed.
6:30 AM - 6:43 AM SAST (14min duration)
www3.cpt1.host-h.net - Planned maintenance - 1884
The scheduled maintenance has been completed.
6:30 AM - 6:30 AM SAST (0min duration)
Emergency drive maintenance - www505.jnb3.host-h.net
Emergency maintenance: 1885 - Emergency drive swap - www505.jnb3.host-h.net
Maintenance window: 30 minutes
Attending: xneelo Engineers
Summary: Disk replacement
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
10:15 AM - 10:32 AM SAST (17min duration)
Emergency Drive Replacement: www462.jnb1.host-h.net - Emergency maintenance - 1883
The scheduled maintenance has been completed.
6:30 AM - 6:40 AM SAST (11min duration)
sql15.cpt3.host-h.net - Planned maintenance - 1882
The scheduled maintenance has been completed.
9:00 PM - 10:14 PM SAST (1h 15min duration)
Managed server patching - Planned maintenance - 1881
The scheduled maintenance has been completed.
5:00 PM - 6:00 PM SAST (1h duration)
.DE Registry Maintenance - Planned maintenance - 1878
The scheduled maintenance has been completed.
9:00 PM - 9:15 PM SAST (15min duration)
Canary server patching - Planned maintenance - 1880
The scheduled maintenance has been completed.
6:00 PM - 6:12 PM SAST (13min duration)
Planned maintenance: 1879 - sql33.cpt3.host-h.net and sql25.cpt1.host-h.net
The scheduled maintenance has been completed.
6:00 PM - 6:16 PM SAST (17min duration)
sql21.cpt1.host-h.net - Planned maintenance - 1876
The scheduled maintenance has been completed.
9:00 PM - 10:48 PM SAST (1h 49min duration)
Managed server patching - Planned maintenance - 1874
The scheduled maintenance has been completed.
6:00 PM - 6:13 PM SAST (13min duration)
Planned maintenance: 1875 - sql17.cpt1.host-h.net
The scheduled maintenance has been completed.
9:00 PM - 9:36 PM SAST (36min duration)
Canary server patching - Planned maintenance - 1873
The scheduled maintenance has been completed.
6:00 PM - 6:19 PM SAST (20min duration)
sql7.cpt4.host-h.net - Planned maintenance - 1872
The scheduled maintenance has been completed.
12:54 AM - 1:22 AM SAST (28min duration)
Emergency Maintenance - www33.cpt1.host-h.net - Emergency maintenance - 1870
The scheduled maintenance has been completed.
12:34 AM - 12:50 AM SAST (15min duration)
Drive Replacement - www57.cpt3.host-h.net - Emergency maintenance - Emergency maintenance - 1869
The scheduled maintenance has been completed.
12:18 AM - 12:32 AM SAST (15min duration)
Drive Replacement - www26.cpt3.host-h.net - Emergency maintenance - 1868
The scheduled maintenance has been completed.
7:24 PM - 7:24 PM SAST (0min duration)
International Traffic Blocked on www517.jnb1.host-h.net
Temporarily blocking international traffic on www517.jnb1.host-h.net to mitigate abuse.
6:30 AM - 6:44 AM SAST (15min duration)
Drive Maintenance - sql17.jnb2.host-h.net - Planned maintenance - 1865
The scheduled maintenance has been completed.
5:00 PM - 5:30 PM SAST (30min duration)
Emergency drive maintenance - sql17.jnb2.host-h.net
Planned maintenance: 1864 - Drive Maintenance - sql17.jnb2.host-h.net
Maintenance window: 30 Min
Attending: xneelo Engineers
Summary: Drive replacement
Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
7:10 AM - 7:10 AM SAST (0min duration)
konsoleH - Slow response and timeouts
Our customers may experience slowness and timeouts when navigating konsoleH.
Our customers can still manage their services via the xneelo Control Panel
6:30 AM - 6:47 AM SAST (18min duration)
Drive Maintenance - sql17.jnb2.host-h.net - Emergency maintenance - 1863
The scheduled maintenance has been completed.
6:52 AM - 6:52 AM SAST (0min duration)
Webmail services in Cape Town currently unreachable
Customers will be unable to log into their webmail email accounts. Email accounts set up on devices and email programmes will still function as per normal.
9:00 PM - 10:34 PM SAST (1h 35min duration)
Managed server patching - Planned maintenance - 1857
The scheduled maintenance has been completed.
8:30 PM - 8:56 PM SAST (26min duration)
Drive maintenance - sql10.jnb2.host-h.net - Planned maintenance - 1860
The scheduled maintenance has been completed.
6:53 PM - 6:53 PM SAST (0min duration)
xneelo Control Panel and konsoleH Connectivity Issues
We experienced intermittent konsoleH and xneelo Control Panel connectivity. This also affected tool functionality within konsoleH and xneelo Control Panel.
Our xneelo Engineers have now resolved this issue, and services have been fully restored.
9:00 PM - 10:00 PM SAST (1h duration)
Canary server patching - Planned maintenance - 1856
The scheduled maintenance has been completed.
6:30 AM - 6:49 AM SAST (19min duration)
Drive maintenance - www27.jnb1.host-h.net - Emergency maintenance - 1855
The scheduled maintenance has been completed.
4:45 AM - 6:13 AM SAST (1h 28min duration)
Emergency Maintenance - www39.flk1.host-h.net (188.40.1.80) - Emergency maintenance - 1854
The scheduled maintenance has been completed.
3:30 PM - 4:24 PM SAST (54min duration)
Emergency Drive Replacement- www39.flk1.host-h.net - Emergency maintenance - 1853
The scheduled maintenance has been completed.
9:00 AM - 9:40 AM SAST (40min duration)
Hardware swap - Emergency maintenance - 1851
The scheduled maintenance has been completed.
3:38 PM - 5:00 PM SAST (1h 23min duration)
Emergency Maintenance - www39.flk1.host-h.net (188.40.1.80) - Emergency maintenance - 1849
The scheduled maintenance has been completed.
8:34 AM - 9:58 AM SAST (1h 25min duration)
www109.nur4.host-h.net - Hardware Maintenance - Emergency maintenance - 1847
The scheduled maintenance has been completed.
9:24 AM - 9:24 AM SAST (0min duration)
Xneelo Control Panel: Intermittent Connection Errors
Attending: xneelo Engineers
Symptoms: Customers may experience intermittent connection errors or long loading times for tools in the Xneelo Control Panel.
12:30 AM - 10:00 PM SAST (21h 30min duration)
Emergency Maintenance www1.jnb3.host-h.net - Emergency maintenance - 1844
The scheduled maintenance has been completed.
9:00 PM - 11:59 PM SAST (2h 59min duration)
Managed server patching - Emergency maintenance - 1842
The scheduled maintenance has been completed.
6:00 PM - 6:30 PM SAST (30min duration)
sql5.cpt4.host-h.net - Planned maintenance - 1843
The scheduled maintenance has been completed.
12:45 AM - Dec 22 12:45 AM SAST (7d duration)
www458.jnb1.host-h.net - Emergency Maintenance
Emergency maintenance: 1841 - www458.jnb1.host-h.net - Emergency Maintenance
Maintenance window: 3 hrs
Attending: xneelo Engineers
Summary: Hardware inspection
Symptoms:
8:00 PM - Dec 15 3:00 AM SAST (7h duration)
Drive maintenance - www13.flk1.host-h.net - Planned maintenance - 20:00 - 23:00
The scheduled maintenance is in progress
3:00 AM - 3:44 AM SAST (45min duration)
.COM/.NET SRS Production Environment Planned Outage - Planned maintenance - 1839
The scheduled maintenance has been completed.
8:00 PM - 8:11 PM SAST (11min duration)
Drive maintenance - www99.nur4.host-h.net - Planned maintenance - 1837
The scheduled maintenance has been completed.
11:45 AM - 12:25 PM SAST (41min duration)
Drive maintenance - www99.nur4.host-h.net - Emergency maintenance - 1836
The scheduled maintenance has been completed.
5:00 PM - 5:30 PM SAST (30min duration)
DENIC (.DE) Registry Maintenance - Planned maintenance - 1820
The scheduled maintenance has been completed.
6:30 AM - 6:41 AM SAST (12min duration)
sql29.cpt3.host-h.net - Planned maintenance - 1834
The scheduled maintenance has been completed.
5:00 AM - 10:00 AM SAST (5h duration)
.TV Registry Maintenance - Planned maintenance - 1828
The scheduled maintenance has been completed.
6:00 PM - 6:09 PM SAST (9min duration)
Planned maintenance: 1830 - sql29.cpt3.host-h.net
The scheduled maintenance has been completed.
2:59 PM - 3:31 PM SAST (33min duration)
sql4.flk1.host-h.net - Emergency maintenance - Emergency maintenance - 1823
The scheduled maintenance has been completed.
6:00 AM - 6:16 AM SAST (16min duration)
www117.jnb2.host-h.net - Disk replacement - Emergency maintenance - 1822
www117.jnb2.host-h.net - Disk replacement - Emergency maintenance - 1822
6:00 PM - 6:14 PM SAST (15min duration)
sql5.cpt4.host-h.net - Planned maintenance - 1818
The scheduled maintenance has been completed.
11:05 AM - 11:05 AM SAST (0min duration)
Live Chat and Email Support unavailable
We are aware of the issue and have escalated this to our team who are currently investigating the matter with our upstream provider.
9:00 PM - 11:59 PM SAST (2h 59min duration)
Server Maintenance: www26.jnb2.host-h.net - Planned maintenance - 1811
The scheduled maintenance has been completed.
6:00 PM - 6:12 PM SAST (13min duration)
sql31.cpt1.host-h.net - Planned maintenance - 1816
The scheduled maintenance has been completed.
10:00 AM - 10:24 AM SAST (25min duration)
Web Accelerator: Cache | Disaster Recovery Simulation - Planned maintenance - 1813
The scheduled maintenance has been completed.
7:00 AM - 10:00 AM SAST (3h duration)
.EU Registry Maintenance - Planned maintenance - 1810
The scheduled maintenance has been completed.
9:00 PM - 11:59 PM SAST (2h 59min duration)
Managed server patching - Planned maintenance - 1808
The scheduled maintenance has been completed.
11:00 AM - 1:00 PM SAST (2h duration)
.DE Registry Maintenance - Planned maintenance - 1809
The scheduled maintenance has been completed.
9:00 PM - 10:00 PM SAST (1h duration)
Canary server patching - Planned maintenance - 1807
The scheduled maintenance has been completed.
6:00 PM - 6:12 PM SAST (13min duration)
sql9.cpt1.host-h.net drive swap - Planned maintenance - 1806
The scheduled maintenance has been completed.
6:30 AM - 6:57 AM SAST (28min duration)
The scheduled maintenance has been completed.