Current network status and maintenance

Current network status and maintenance

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Incident history

Mar 2024 - May 2024

May 2024

May 30

6:30 AM - 6:43 AM SAST (13min duration)

Planned maintenance: 535 - sql14.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 30

6:00 AM - 7:00 AM SAST (1h duration)

Planned maintenance: 523 - Software Upgrade - Managed Shared CPT Servers - CPT1 & CPT4

The scheduled maintenance has been completed.

2 updates
May 29

7:00 AM - 10:00 AM SAST (3h duration)

Planned maintenance: 530 - .EU Registry Maintenance

The scheduled maintenance has been completed.

2 updates
May 29

6:30 AM - 6:44 AM SAST (14min duration)

Planned maintenance: 532 - sql14.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 29

6:00 AM - 6:12 AM SAST (13min duration)

Planned maintenance: 536 - www4.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
May 28

9:00 PM - 11:42 PM SAST (2h 42min duration)

Planned maintenance: 531 - FileSystem Maintenance - www520.jnb1.host-h.net (129.232.249.120)

The scheduled maintenance has been completed.

2 updates
May 28

9:00 PM - 9:00 PM SAST (0min duration)

Planned maintenance: 518 - FileSystem Maintenance - www520.jnb1.host-h.net (129.232.249.120)

The scheduled maintenance has been completed.

2 updates
May 28

9:00 PM - 11:00 PM SAST (2h duration)

Planned maintenance: 533 - Managed Dedicated & Managed Shared servers security patches

The scheduled maintenance has been completed.

2 updates
May 28

6:00 PM - 6:24 PM SAST (25min duration)

Planned maintenance: 534 - sql14.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
May 28

6:00 AM - 7:00 AM SAST (1h duration)

Planned maintenance: 522 - Software Upgrade - Managed Shared CPT Servers - CPT2 & CPT3

The scheduled maintenance has been completed.

2 updates
May 28

6:00 AM - 6:26 AM SAST (27min duration)

Planned maintenance: 529 - www49.cpt3.host-h.net and www43.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
May 28
May 27

8:00 PM - 9:00 PM SAST (1h duration)

Planned maintenance: 514 - Software Upgrade - Xneelo DNS

The scheduled maintenance has been completed.

5 updates
May 27

6:00 PM - 6:48 PM SAST (49min duration)

Planned maintenance: 527 - sql14.cpt3.host-h.net and sql14.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 27

11:45 AM - 12:43 PM SAST (58min duration)

Emergency maintenance: 525 - Emergency Maintenance: sql6.nur4.host-h.net

The scheduled maintenance has been completed.

2 updates
May 27

6:30 AM - 6:44 AM SAST (14min duration)

sql34.cpt3.host-h.net faulty drive swap out

The scheduled maintenance has been completed.

2 updates
May 26

6:30 AM - 6:43 AM SAST (14min duration)

Planned maintenance: 521 - Drive upgrade - www21.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 25

6:30 AM - 7:00 AM SAST (30min duration)

Planned maintenance: 520 - Drive upgrade - www21.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 25

6:00 AM - 10:00 PM SAST (16h duration)

Planned maintenance: 513 - Cape Town Data Centre Power Maintenance

The scheduled maintenance has been completed.

2 updates
May 23

6:00 AM - May 30 7:00 AM SAST (7d 1h duration)

Planned maintenance: 511 - Software Upgrade - mwpweb3.jnb3.host-h.net (197.242.67.8)

The scheduled maintenance has been completed.

2 updates
May 23
2 updates
May 22

7:00 PM - 7:15 PM SAST (16min duration)

Emergency maintenance: 517 - www112.jnb2.host-h.net disk failure

The scheduled maintenance has been completed.

2 updates
May 22

6:00 AM - 8:00 AM SAST (2h duration)

Planned maintenance: 515 - Software Upgrade - JNB Shared Servers

The scheduled maintenance has been completed.

2 updates
May 21

11:00 AM - 1:00 PM SAST (2h duration)

Planned maintenance: 508 - Nominet (.UK) Registry Maintenance

The scheduled maintenance has been completed.

2 updates
May 21

10:00 AM - 12:00 PM SAST (2h duration)

Planned maintenance: 509 - .DE Registry Maintenance

The scheduled maintenance has been completed.

2 updates
May 21

9:32 AM - 10:23 AM SAST (51min duration)

Card Payments Temporarily Unavailable

This has been resolved. Card payments can now be processed via the DPO payment platform. We apologise for any inconvenience.

2 updates
Impacted:
Payments
May 20

12:59 PM - 1:48 PM SAST (48min duration)

Let's Encrypt SSL certificates failing to auto-renew on German hosted servers

The issue has been resolved and the Let's Encrypt SSL certificates are able to auto-renew and generate again

3 updates
May 20

6:40 AM - 7:30 AM SAST (51min duration)

Emergency maintenance: 503 - Drive Failure: www34.jnb2.host-h.net -

The scheduled maintenance has been completed.

2 updates
May 20

6:30 AM - 6:44 AM SAST (15min duration)

Planned maintenance: 502 - www34.cpt2.host-h.net

The scheduled maintenance has been completed.

2 updates
May 19

3:00 AM - 3:45 AM SAST (45min duration)

Planned maintenance: 501 - .COM, .NET Registry Maintenance

The scheduled maintenance has been completed.

2 updates
May 16

6:00 PM - 6:21 PM SAST (21min duration)

Planned maintenance: 500 - sql19.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
May 16

6:30 AM - 6:44 AM SAST (14min duration)

Planned maintenance: 496 - www15.cpt4.host-h.net

The scheduled maintenance has been completed.

2 updates
May 16

6:00 AM - 7:30 AM SAST (1h 30min duration)

Planned maintenance: 498 - Software Upgrade - Managed Shared Canary Servers

The scheduled maintenance has been completed.

2 updates
May 15

6:30 AM - 6:52 AM SAST (22min duration)

Planned maintenance: 493 - sql30.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 15

6:30 AM - 6:44 AM SAST (15min duration)

Planned maintenance: 494 - www15.cpt4.host-h.net

The scheduled maintenance has been completed.

2 updates
May 14

6:30 AM - 7:00 AM SAST (30min duration)

Planned maintenance: 491 - sql30.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 13

6:00 AM - 6:30 AM SAST (30min duration)

Emergency maintenance: 490 - www118.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
May 10

10:00 PM - 10:30 PM SAST (30min duration)

Server Reboot - Registration Only Web Service #488

The scheduled maintenance has been completed.

2 updates
May 10

6:00 PM - 6:18 PM SAST (19min duration)

Planned maintenance: 489 - sql3.cpt4.host-h.net

The scheduled maintenance has been completed.

2 updates
May 10

2:30 PM - 2:46 PM SAST (16min duration)

Planned maintenance: 487 - konsoleH / xCP: Managed Shared (www) Traffic Usage Tool

The scheduled maintenance has been completed.

2 updates
May 09

6:00 AM - 6:41 AM SAST (41min duration)

Planned maintenance: 480 - www46.jnb2.host-h.net, www93.jnb2.host-h.net, www55.jnb2.host-h.net & www15.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
May 09

6:00 AM - 6:18 AM SAST (18min duration)

Planned maintenance: 477 - Hardware upgrade - sql26.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 08

10:00 PM - 10:46 PM SAST (47min duration)

Emergency maintenance: 481 - Security Update Reboot - Managed Database Servers

The scheduled maintenance has been completed.

2 updates
May 08

10:00 PM - 10:46 PM SAST (47min duration)

Emergency maintenance: 482 -   Maintenance: Software update and reboot - www43.flk1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 08

6:00 PM - 7:05 PM SAST (1h 5min duration)

Planned maintenance: 485 - sql38.cpt1.host-h.net, sql29.cpt3.host-h.net, sql32.cpt3.host-h.net

The scheduled maintenance has been completed.

2 updates
May 07

7:00 PM - 9:00 PM SAST (2h duration)

Planned maintenance: 474 - .ORG Registry Maintenance

The scheduled maintenance has been completed.

3 updates
May 07

6:15 PM - 6:25 PM SAST (11min duration)

Planned maintenance: 475 - sql38.cpt1.host-h.net + sql5.cpt4.host-h.net

The scheduled maintenance has been completed.

2 updates
May 07

6:30 AM - 6:51 AM SAST (22min duration)

Planned maintenance: 473 - sql26.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
May 06

10:54 AM - 2:04 PM SAST (3h 9min duration)

Slow or intermittent connectivity on Webmail

  • Maintenance window: TBA
  • Attending: xneelo Engineers
  • Summary: Connectivity issues
  • Symptoms: Intermittent access with logging in and slowness encountered within Webmail interface
2 updates
Impacted:
Webmail
May 06

6:30 AM - 6:36 AM SAST (7min duration)

Planned maintenance: 472 - sql5.cpt4.host-h.net faulty drive swap out

The scheduled maintenance has been completed.

2 updates
May 05

10:00 PM - 11:57 PM SAST (1h 58min duration)

Planned maintenance: 469 - Webmail Upgrade

The scheduled maintenance has been completed.

2 updates
Impacted:
Webmail
May 05

6:30 AM - 6:46 AM SAST (17min duration)

Planned maintenance: 471 - sql3.jnb3.host-h.net

The scheduled maintenance has been completed.

2 updates
May 04

6:30 AM - 6:42 AM SAST (13min duration)

Planned maintenance: 470 - First drive replacement - sql3.jnb3.host-h.net

The scheduled maintenance has been completed.

2 updates
May 01

6:00 AM - 6:16 AM SAST (16min duration)

Planned maintenance: 467 - sql43.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates

April 2024

Apr 30

10:00 PM - 10:10 PM SAST (11min duration)

Emergency maintenance: 468 - Hardware Swap: sql5.nur4.host-h.net (195.201.105.12)

The scheduled maintenance has been completed.

2 updates
Apr 30

5:30 PM - 6:00 PM SAST (30min duration)

Planned maintenance: 466 - sql43.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 30

6:30 AM - 6:37 AM SAST (7min duration)

Planned maintenance: 463 - Faulty Drive replacement - sql19.cpt1.host-h.net and sql17.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 30

6:00 AM - 6:20 AM SAST (20min duration)

Planned maintenance: 436 - SQL Shared Servers in Johannesburg (JHB)

The scheduled maintenance has been completed.

2 updates
Apr 29

6:30 AM - 6:41 AM SAST (11min duration)

Planned maintenance: 461 - www8.cpt2.host-h.net

The scheduled maintenance has been completed

2 updates
Apr 29

6:30 AM - 6:41 AM SAST (12min duration)

Planned maintenance: 456 - sql2.cpt4.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 29

6:03 AM - 6:37 AM SAST (35min duration)

Emergency maintenance: 460 - Hardware Replacement - www80.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 28

6:30 AM - 6:41 AM SAST (11min duration)

Planned maintenance: 451 - sql17.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 28

6:30 AM - 6:59 AM SAST (29min duration)

Planned maintenance: 454 - sql1.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 28

6:00 AM - 6:30 AM SAST (30min duration)

Planned maintenance: 453 - sql38.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 28

6:00 AM - 6:09 AM SAST (9min duration)

Planned maintenance: 450 - sql11.cpt4.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 26

10:00 PM - 10:03 PM SAST (3min duration)

Emergency maintenance: 452 - Urgent reboots for security patches - Shared SQL servers hosted in Germany

The scheduled maintenance has been completed.

2 updates
Apr 26

6:00 AM - 6:48 AM SAST (49min duration)

Planned maintenance: 445 - Fan maintenance multiple Shared Servers

The scheduled maintenance has been completed.

2 updates
Apr 26

6:00 AM - 6:30 AM SAST (30min duration)

Planned maintenance: 442 - SDB upgrade - sql55.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 25

6:00 PM - 6:40 PM SAST (40min duration)

Planned maintenance: 447 - sql7.cpt2.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 25

6:00 AM - 7:45 AM SAST (1h 45min duration)

Planned maintenance: 431 - SQL Shared Servers in Cape Town (CPT) & sql2.nur4.host-h.net (DE)

The scheduled maintenance has been completed.

2 updates
Apr 25

6:00 AM - 6:30 AM SAST (30min duration)

Emergency maintenance: 443 - sql48.jnb1.host-h.net Fan Maintenance

The scheduled maintenance has been completed.

2 updates
Apr 23

5:00 PM - 5:30 PM SAST (30min duration)

Planned maintenance: 429 - DE Domain Registration, Update and Transfer Delays

The scheduled maintenance has been completed.

2 updates
Apr 23

6:00 AM - 6:20 AM SAST (20min duration)

Planned maintenance: 428 - SQL Shared Servers in Germany (DE)

The scheduled maintenance has been completed.

2 updates
Apr 23

6:00 AM - 8:00 AM SAST (2h duration)

Planned maintenance: 430 - sql2.nur4.host-h.net

  • Completed: 23 Apr 2024 10:30 SAST

  • The scheduled maintenance has been completed.

2 updates
Apr 19

6:30 AM - 6:30 AM SAST (0min duration)

Planned maintenance: 427 - Multiple Sql Servers

  • Completed: 19 Apr 2024 06:40 SAST

  • The scheduled maintenance has been completed.

2 updates
Apr 18

6:00 PM - 6:00 PM SAST (0min duration)

Planned maintenance: 426 - STS maintenance at Samrand Data Centre

  • Completed: 18 Apr 2024 20:06 SAST

  • The scheduled maintenance has been completed.

2 updates
Apr 18

9:15 AM - 9:26 AM SAST (11min duration)

Emergency maintenance: 425 - sql10.jnb2.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 17

6:30 AM - 6:49 AM SAST (19min duration)

Planned maintenance: 423 - sql47.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 17

6:00 AM - 6:00 AM SAST (0min duration)

Planned maintenance: 424 - sql13.jnb1.host-h.net

  • Completed: 17 Apr 2024 06:26 SAST

  • The scheduled maintenance has been completed.

2 updates
Apr 16

6:30 AM - 6:49 AM SAST (19min duration)

Planned maintenance: 421 - sql47.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 16

6:30 AM - 6:31 AM SAST (1min duration)

Planned maintenance: 420 - Hardware replacement - sql7.cpt4.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 16

6:00 AM - 6:27 AM SAST (27min duration)

Planned maintenance: 422 - sql13.jnb1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 15

7:00 PM - 7:15 PM SAST (15min duration)

Emergency maintenance: 418 - sql5.nur4.host-h.net

  • Completed: 15 Apr 2024 19:15 SAST

  • The scheduled maintenance has been completed.

2 updates
Apr 15

7:00 PM - 7:30 PM SAST (30min duration)

Emergency maintenance: 419 - www13.flk1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 11

7:00 AM - 7:30 AM SAST (30min duration)

Planned maintenance: 415 - Hardware upgrade - multiple SQL servers

The scheduled maintenance has been completed.

2 updates
Apr 11

6:00 AM - 6:36 AM SAST (36min duration)

Planned maintenance: 416 - Hardware replacement - multiple shared servers

The scheduled maintenance has been completed.

2 updates
Apr 10

6:30 AM - 6:40 AM SAST (10min duration)

Planned Maintenance: 414 - Hardware replacement - sql21.cpt1.host-h.net

The scheduled maintenance has been completed.

2 updates
Apr 09

4:00 PM - 5:00 PM SAST (1h duration)

Planned Maintenance: 413 - .DE Domain Registration, Update, and Transfer Delay

The scheduled maintenance has been completed. Domain registrations, updates, and transfers for .DE domains should once again work as expected.

2 updates
Apr 05

9:00 AM - May 8 9:25 AM SAST (33d 26min duration)

Planned maintenance: 437 - HTTP/2 disabled on managed hosting servers to guard against potential DOS attacks

  • Maintenance window: TBA

  • Attending: xneelo Engineers

  • Maintenance summary: A vulnerability in the HTTP/2 protocol has been identified that can lead to memory exhaustion, making the server susceptible to denial-of-service (DoS) attacks. For this reason, we have decided to temporarily disable HTTP/2 until a patched version will be released.

  • CVE-2024-27316

  • Symptoms: The HTTP/2 protocol is not supported while the vulnerability is present.

2 updates

March 2024

No incidents reported