• Security Notice

• Summary: Please stay vigilant, we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.

Scheduled from October 20, 06:30 AM SAST until October 20, 07:00 AM SAST

• Maintenance window: 30 min

• Attending: xneelo Engineers

• Summary: disk replacement

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 27, 09:00 PM SAST until October 27, 10:00 PM SAST

• Maintenance window: 1

• Attending: xneelo Engineers

• Summary: Canary server patching

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 28, 09:00 PM SAST until October 28, 11:00 PM SAST

• Maintenance window: 2

• Attending: xneelo Engineers

• Summary: Managed server patching

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 28, 10:00 PM SAST until October 28, 11:59 PM SAST

• Maintenance window: 2 hr

• Attending: xneelo Engineers

• Summary: Server Maintenance: www456.jnb1.host-h.net

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 28, 10:00 PM SAST until October 28, 11:59 PM SAST

• Maintenance window: 2 hr

• Attending: xneelo Engineers

• Summary: Server Maintenance: www55.jnb2.host-h.net

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 28, 10:00 PM SAST until October 28, 11:59 PM SAST

• Maintenance window: 2 hr

• Attending: xneelo Engineers

• Summary: Server Maintenance: www516.jnb3.host-h.net

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 30, 10:00 PM SAST until October 30, 11:59 PM SAST

• Maintenance window: 2 hr

• Attending: xneelo Engineers

• Summary: Server Maintenance: www505.jnb1.host-h.net

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 30, 10:00 PM SAST until October 30, 11:59 PM SAST

• Maintenance window: 2 hours

• Attending: xneelo Engineers

• Summary: filesystem maintenance

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from November 4, 09:00 PM SAST until November 5, 02:00 AM SAST

• Maintenance window: 5 hours

• Attending: xneelo Engineers

• Summary: We are conducting scheduled maintenance on the xneelo Control Panel and konsoleH from 4 November 21:00 SAST until 5 November 02:00 SAST. We apologise for any inconvenience caused and appreciate your patience.

• Symptoms: The xneelo Control Panel and konsoleH will be unavailable for a short period during the maintenance window. Once access is restored, tool functionality may be temporarily limited as we verify all systems.

Customers using the New Outlook email application may currently experience some of the following issues relating to a bug in the New Outlook email application:

• Email sending and receiving delays
• Attachment errors
• Missing folders in shared accounts
• Failure to launch the application

Recommended Actions
- Switch back to Classic Outlook (Help > Revert to old Outlook) for better stability.
- Remove and re-add your mailbox (ensure you back up first).
- Contact Microsoft Support if the issue persists.