• Security Notice

• Summary: Please stay vigilant, we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.

Scheduled from October 9, 12:00 AM SAST until October 9, 02:00 AM SAST

• Maintenance window: 2 hours

• Attending: Registry Engineers

• Summary: During the maintenance window, availability checks, registrations, renewals, and updates for .me domains may not be available.

Scheduled from October 9, 11:00 AM SAST until October 9, 03:00 PM SAST

• Maintenance window: 4 Hours

• Attending: xneelo Engineers

• Summary: SiteBuilder will be upgraded to version 4.3.2 on Thursday, 9 October, from 11:00 - 15:00 SAST.

• Symptoms: Your website will remain online during the maintenance period. Some widgets may be temporarily inaccessible, and the SiteBuilder editor within your control panel will not be available.

Scheduled from October 9, 04:00 PM SAST until October 9, 09:00 PM SAST

• Maintenance window: 5 Hours

• Attending: xneelo Engineers

• Summary: Routine testing and servicing of our UPS backup power systems to ensure that they are available should there be an unplanned power outage.

• Symptoms: There will be now impact to customer services, as only one UPS will be serviced at a time.

Scheduled from October 9, 10:00 PM SAST until October 10, 03:00 AM SAST

• Maintenance window: 5hr

• Attending: xneelo Engineers

• Summary: We are needing to preform urgent disk maintenance on this shared server

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 9, 10:00 PM SAST until October 10, 03:00 AM SAST

• Maintenance window: 5hr

• Attending: xneelo Engineers

• Summary: We are needing to preform urgent disk maintenance on this shared server

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Scheduled from October 9, 10:00 PM SAST until October 10, 12:00 AM SAST

• Maintenance window: 2hr

• Attending: xneelo Engineers

• Summary: We are needing to preform urgent disk maintenance on this shared server

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

Customers using the New Outlook email application may currently experience some of the following issues relating to a bug in the New Outlook email application:

• Email sending and receiving delays
• Attachment errors
• Missing folders in shared accounts
• Failure to launch the application

Recommended Actions
- Switch back to Classic Outlook (Help > Revert to old Outlook) for better stability.
- Remove and re-add your mailbox (ensure you back up first).
- Contact Microsoft Support if the issue persists.