• Security Notice

• Summary: Please stay vigilant, we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.

Scheduled from September 18, 10:30 PM SAST until September 18, 11:00 PM SAST

• Maintenance window: 30 min

• Attending: xneelo Engineers

• Summary: Dovecot email software will be upgraded. Mailboxes will be inaccessible and incoming emails will be queued during the maintenance window for the following servers:
  www10.cpt2.host-h.net
  www10.cpt4.host-h.net
  www110.jnb2.host-h.net
  www110.nur4.host-h.net
  www12.cpt3.host-h.net
  www12.cpt4.host-h.net
  www12.flk1.host-h.net
  www13.cpt1.host-h.net
  www14.jnb1.host-h.net
  www16.jnb1.host-h.net
  www16.jnb2.host-h.net
  www25.cpt3.host-h.net
  www28.cpt1.host-h.net
  www30.cpt2.host-h.net
  www36.flk1.host-h.net
  www39.cpt4.host-h.net
  www500.jnb3.host-h.net
  www504.jnb1.host-h.net
  www56.cpt3.host-h.net
  www125.jnb2.host-h.net
  www510.jnb3.host-h.net

• Symptoms: Mailboxes hosted on the servers will be inaccessible during the maintenance window.

Scheduled from September 19 06:30 AM SAST until September 19 07:00 AM SAST
- Point of impact 196.40.97.42
- Maintenance window: 30 minutes

• Attending: xneelo Engineers

• Summary: www95.cpt1.host-h.net

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

• Scheduled from September 20, 06:00 AM SAST until September 20, 07:00 AM SAST

• Maintenance window: 1 hr

• Attending: xneelo Engineers

• Summary: sql12.cpt1.host-h.net, sql1.cpt1.host-h.net, sql3.cpt1.host-h.net
  sql8.cpt1.host-h.net, sql3.cpt3.host-h.net, sql7.cpt2.host-h.net
  sql1.cpt3.host-h.net

• Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.

Scheduled from September 21, 03:00 AM SAST until September 21, 03:45 AM SAST

• Maintenance window: 45 minutes

• Attending: Registry Engineers

• Symptoms: During the maintenance window, availability checks, registrations, renewals, and updates for .com/.net domains may not be available.

• Scheduled from September 21, 06:00 AM SAST until September 21, 07:00 AM SAST

• Maintenance window: 1hr

• Attending: xneelo Engineers

• Summary: sql17.cpt1.host-h.net, sql18.cpt1.host-h.net, sql8.cpt1.host-h.net
  sql5.cpt1.host-h.net, sql9.cpt1.host-h.net, sql10.cpt1.host-h.net

• Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.

• Scheduled from September 21, 06:00 AM SAST until September 21 07:00 AM SAST

• Maintenance window: 1

• Attending: xneelo Engineers

• Summary: www19.cpt1.host-h.net, www65.cpt1.host-h.net, www18.cpt1.host-h.net
  www64.cpt1.host-h.net, www79.cpt1.host-h.net, www11.cpt4.host-h.net
  www31.cpt2.host-h.net, www36.cpt4.host-h.net, www41.cpt4.host-h.net
  www99.cpt1.host-h.net, www101.cpt1.host-h.net, www62.cpt1.host-h.net
  www78.cpt1.host-h.net, www57.cpt1.host-h.net, www55.cpt1.host-h.net, www54.cpt1.host-h.net, www53.cpt1.host-h.net

• Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.

We have found that in certain scenarios, running this update causes boot failures and an unexpected I/O error.

You are encouraged to make regular off-server backups, especially before applying any major Windows updates, providing a fail-safe to restore from.

If you run the update and encounter the error without having made a backup, you are welcome to contact us, and we will investigate on a case-by-case basis.